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Case Study Description
Founded in 1951, Photo Continental is the southern hemisphere’s largest destination camera store. With over 81,000 products available to customers, the company recently decided to upgrade its business management system to meet the challenges of the digital era. Learn how the Pronto enterprise resource planning (ERP) system, customized for the photography industry, gave the company complete visibility over its business.
Related Topics: Customer Relationship Management (CRM), Customer Service and Support, Data Management and Analysis, Business Performance Management (BPM), Enterprise Resource Planning (ERP)
Related Keywords: Pronto Software, erp, customer service training, business managing, small business management software, customer service software, erp systems, business technology management, business management objectives, strategic customer service, erp strategies, corporate erp, customer service structure, erp consulting, customer service consulting
Source: Pronto Software
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