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Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Source:
Quocirca Ltd
Document Type:
White Paper
Description:
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that can drive customer loyalty.
Comments:
Related Topics:
IT Asset Management (ITAM),
IT Infrastructure and Development,
Networking,
IT Monitoring and Management,
Network Management,
Network Monitoring,
Outage Reporting,
Service Level Agreement (SLA),
Office Application and Automation,
Office Productivity Suite,
Printing,
Scanning
Related Keywords:
PriQuocirca,
printers,
plotters,
monitoring systems,
help desk,
office equipment,
IT budgeting,
multifunction peripherals,
outsourcing,
user satisfaction,
network management,
hardwarenters/Plotters,
Hardware
Source:
Quocirca Ltd
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