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White Paper Description
Organizations increasingly see business model innovation—not new products and services—as the basis of their competitive advantage. Common approaches to innovation include improvements to customer experience and supply chain management, and implementation of a service-oriented architecture (SOA). Learn how these innovations can help create new opportunities for companies and their customers, partners, and suppliers.
Related Topics: Customer Relationship Management (CRM), Service Oriented Architecture (SOA), Supply Chain Management (SCM), Demand Management
Related Keywords: soa, customer experience, supply chain management software, logistics supply chain management, global supply chain management, SAP, supply chain management, soa architecture, customer service experience, soa solutions
Source: SAP
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