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E-CRM in Your Enterprise
Source:
Aalpha
Document Type:
White Paper
Description:
In today’s global marketplace, subtle and complex changes in consumer relationships can directly impact your brand equity, owing mainly to an unprecedented glut in information. Add to this consumer expectations for seamless, consistent service, and you’ll find it a challenge to attract, serve, and retain your customers. So how can you transition intelligently to the e-customer relationship management (CRM) model today?
Comments:
Related Topics:
Customer Relationship Management (CRM),
E-CRM
Related Keywords:
customer satisfaction feedback,
crm customer service,
building customer loyalty,
application development outsourcing,
Aalpha,
software development outsourcing,
customer retention software,
business offshore outsourcing process
Source:
Aalpha
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