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White Paper Description
SumTotal Systems recently surveyed 10,000 directors of training from primarily US-based companies to learn how they’re pushing outside their corporate walls to their partners and customers. Over 35 percent are currently training customers and partners with learning management systems (LMSs). Find out why they’re using LMS functionality to help drive their business globally while maintaining performance standards.
Related Topics: Training and Development, Customer Relationship Management (CRM), Customer Service and Support, Partnership Management, Management Practices
Related Keywords: SumTotal, customer satisfaction, customer satisfaction survey, customer satisfaction questionnaire, customer satisfaction programs, customer care, customer experience, customer relationship, customer survey, customer complaints
Source: SumTotal Systems, Inc.
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