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White Papers RSS
Enhancing the Agility of Customer Information Systems in Utilities
Source:
Infosys Technologies
Document Type:
White Paper
Description:
Customer information system (CIS) projects in the utilities industry have earned a reputation for being disruptive to business, very expensive, and always behind schedule. As a mission-critical cash register for utilities, it pays to examine CIS more closely. Learn about the perspectives on strategic CIS assessment frameworks and how a structured solution can help you improve the agility of CIS without a huge investment.
Comments:
Related Topics:
Customer Relationship Management (CRM),
Channel Management,
Contact Management (CM),
Customer Service and Support,
Business Intelligence and Data Management,
Business Intelligence (BI),
Database Management System (DBMS),
Electronic Distribution and Storage,
Data and Application Distribution,
Return on Investment (ROI),
Technology Tools and Methods,
Customer References
Related Industries:
Utilities,
Information,
Finance and Insurance
Related Keywords:
Infosys,
customer information systems,
CIS,
utilities sector,
back office processes,
end-to-end CIS replacement,
CIS project,
application enhancement,
legacy technologies,
optimal future system
Source:
Infosys Technologies
Learn more about Infosys Technologies
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