Professional Services Automation: A New Approach to Business and Knowledge Management for Professional Services Firms
Source:
Deltek, Inc.
Document Type:
White Paper
Professional services firms are not like other businesses. They have unique ways of working, unique challenges, and unique opportunities. While progressive project-based businesses have already embraced professional services automation (PSA)—achieving results and return on investment along the way—there are still many firms that have yet to fully automate their key business processes or integrate their knowledge base.