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Case Study Description
A full member of the Barclay’s Group, UK-based FIRSTPLUS Financial Group specializes in personal loans and loan refinancing. As with all businesses that experience rapid growth from the outset, its critical processes had evolved without much structured planning. That’s why FIRSTPLUS needed a strategic business process management (BPM) solution for structural process implementation and automation across different areas and functions.
Related Topic: Business Performance Management (BPM)
Related Industries: Management, Scientific, and Technical Consulting Services, Management of Companies and Enterprises
Related Keywords: Ultimus, business process management, customer care, Ultimus BPM Suite, refund check process, financials sector, second charge process, FIRSTPLUS Financial Group, BPM, regulatory compliance
Source: Ultimus
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