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White Paper Description
Harvesting the information in your company's content
stores can give you powerful competitive advantages. Web
mail, e-mail, and instant messaging can reveal customer
preferences that will help you provide better customer
service and higher sales. Reports and presentations can
be repurposed, improving employee productivity. But how
will you achieve these improvements if you cannot
conveniently access the content you need?
Related Topics: Business Performance Management (BPM), Content Management, Business Process Automation
Related Industry: Information
Related Keywords: BPA, IBM, web-based processes, content management, process automation technology, business process automation, IBM DB2 Content Manager, Workplace Forms, business process workflows, BPM
Source: IBM
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