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White Paper Description
More and more businesses are choosing hosted customer relationship management (CRM) applications. Unfortunately, most buyers spend 95 percent of their time focusing on the features and functions of a solution, and nearly none on what happens after signing the sales contract. So what are the best strategies and secrets to getting the best agreement from your chosen CRM vendor?
Related Topics: Hosting Services, Software Selection, Decision Making, Service Level Agreement (SLA) Management
Related Industries: Management, Scientific, and Technical Consulting Services, Management of Companies and Enterprises
Related Keywords: hosted CRM solutions, service level guarantees, Entellium Corp., customer relationship management solutions, CRM service agreements, hosted application vendors, service level standards, data access, vendor-controlled sales process, CRM software
Source: Entellium
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