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White Paper Description
Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that?
Related Topics: Decision Making, Software Selection, Customer Relationship Management (CRM)
Related Industries: Management, Scientific, and Technical Consulting Services, Management of Companies and Enterprises
Related Keywords: CRM, CRM selection, hosted rental systems, customization capabilities, scope creep, Oncontact Software, customer relationship management, on-premise applications, rental fees, over-buying
Source: Oncontact Software
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CRM: Big is Not Always the Best
