Introduction to Business Process Management: Are We Ready for It?
Source:
PricewaterhouseCoopers
Document Type:
White Paper
Business process management (BPM) is not another form of automation, or another rocket science, or a revolutionary new philosophy. It helps discover what we do, and then manages the lifecycle of improvement and optimization in a way that translates into operations. Based on a solid mathematical foundation, the BPM breakthrough is for business people.