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White Paper Description
Effective business performance management implementations are all about driving down the performance management pyramid from vision, to strategies, to objectives, to critical success factors (CSF), and finally to key performance indicators (KPI). This paper outlines a Six Sigma approach for identifying the KPIs for effective supply chain management, and defining relationships between the CSFs and KPIs of a supply chain.
Related Topics: Supply Chain Management (SCM), Business Process Management
Related Industries: Management of Companies and Enterprises, Management, Scientific, and Technical Consulting Services
Related Keywords: business performance management, key performance indicator, six sigma, critical success factor, BPM, KPI, SCM. supply chain management, CSF, supply chain
Source: Tata Consultancy Services
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