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CRM Transformation and Innovation to take Organisations into 21st Century


Source: Gush*


Document Type: White Paper

Description:

Customer demand has pushed customer relationship management (CRM) business solutions to higher levels of technological innovation and integration resulting in more user-friendly and cost-effective solutions that deliver measurable results to both the users and the organization. In this paper we outline how CRM has matured both technologically and as a strategic business initiative to deliver organizational CRM success supported by real ROI.


Download <strong>CRM Transformation and Innovation to take Organisations into 21st Century</strong>
 

Comments:
Related Topics:  Customer Relationship Management (CRM), Call Center, Contact Management (CM), E-CRM

 Related Industries:  Management,  Scientific,  and Technical Consulting Services, Management of Companies and Enterprises

 Related Keywords:  maturity, Gush, CRM, factors, characteristics

 Source: Gush*


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