Do the Right Things Right
A lot of organizations work very hard to do a good job of the wrong things, or get blindsided by what they overlooked. Many business experts have pointed out that the real issue is not how to do things right, but how to find the right things to do. There has been a lot of talk about the need to align system solutions to the business. However, if the organization has not done a good job of identifying the right things to do, then system solutions are hindered in their ability to help the organization be successful. This paper provides a framework for identifying the right things to do. IT can use this framework to help the organization establish the right focus for the business and supporting system solutions.