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Web Self-Service


Source: Surado Solutions


Document Type: White Paper

Description:

This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer self-service is tied to the "big picture" of customer relationship management (CRM).


Download <strong>Web Self-Service</strong>
 

Comments:
Related Topics:  Customer Relationship Management (CRM), E-CRM

 Related Industries:  Management,  Scientific,  and Technical Consulting Services, Management of Companies and Enterprises

 Related Keywords:  web, information, benefits, Surado, customer, service

 Source: Surado Solutions
Learn more about Surado Solutions


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