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Case Study Description
Wilden began to investigate several customer relationship management (CRM) packages in the market including: Maximizer Enterprise, PeopleSoft, Siebel, Pivotal and Oracle. The Company knew it would require some customization assistance from the vendor but it also wanted the capability to manage the new technology in-house. Maximizer Enterprise was the only one that was flexible enough-it fit their sales channel model and had the knowledgeable Professional Services staff that the Wilden team felt comfortable with - along with the overall package to fit within their budget.
Related Topics: Customer Relationship Management (CRM), Contact Management (CM)
Related Industries: Air Transportation, Professional, Scientific, and Technical Services, Management, Scientific, and Technical Consulting Services, Management of Companies and Enterprises
Source: Maximizer Software
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