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SAP Business Communications Management Rapid-deployment Solution for Improved Customer Service
Source:
SAP
Document Type:
White Paper
Description:
Contact center solutions are often rigid and hardware based, making it difficult and expensive to respond effectively to customer needs. An effective response leverages all of your organization’s expertise to deliver an effective customer experience. This paper discusses a comprehensive solution that provides an advanced, all-IP contact center communications solution.
Comments:
Related Topics:
Call Center,
IP Telephony/Voice over IP (VoIP)
Related Industries:
Industry Independent
Related Keywords:
sap business communications management,
business communications management software,
effective customer experience,
contact center communications solution,
contact center resources,
call center resources,
customer relationship management solution,
virtual contact center,
virtual call center,
virtual call center software,
virtual call center solutions,
virtual call center agent,
virtual call center employment,
virtual call center agents,
virtual call center companies,
virtual call center solution,
virtual call center services,
virtual call center technology,
virtual contact center software,
free virtual call center software,
customer satisfaction center
Source:
SAP
Learn more about SAP
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