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Delivering Efficient After-sales Service in IM&C Companies


Source: SAP


Document Type: White Paper

Description:

After-sales service represents a significant opportunity for industrial machinery and components (IM&C) manufacturers. Profit margins for service operations can be higher than those for core manufacturing activities. And providing exceptional after-sales service creates substantial opportunities for cross-selling and solidifying customer loyalty. Discover ways to streamline and align your company’s service operations.


Download <strong>Delivering Efficient After-sales Service in IM&C Companies</strong>
 
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Related Topics:  Customer Service and Support

 Related Keywords:  SAP, used machinery, industrial machinery, relationship customer, customer survey, industrial machines, customer loyalty, loyalty customer, customer experience, relationship marketing, loyalty program, customer retention, retention customer, loyalty programs, customer strategy, customer surveys, customer segmentation, customer service satisfaction, customer relationships, customer importance, customer relationship marketing

 Source: SAP
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