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White Papers RSS
Telecom Re-invention: Optimizing the Online Customer Experience
Source:
Quocirca Ltd
Document Type:
White Paper
Description:
As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn, becoming more aware that they can switch to other providers. These companies need to find ways to effectively and consistently engage with customers to optimize the entire sales experience and capitalize on competing influences rather than losing out to them.
Comments:
Related Topics:
E-commerce,
E-procurement and Requisitioning,
Electronic Marketplace,
IT Infrastructure and Development,
Networking
Related Keywords:
internet,
e-commerce,
e-business,
business strategies,
e-fulfillment,
e-procurement,
electronic malls,
networking & Communications,
call center,
business applications
Source:
Quocirca Ltd
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