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Process Improvement and the Balanced Scorecard
Source:
Axiom:1, Inc.
Document Type:
White Paper
Description:
Process improvement efforts often go hand in hand with a balanced scorecard (BSC). A BSC provides management with a set of key result indicators (KRI) to assess how the company is progressing toward strategic goals, such as “increase customer base.” For this type of goal, the KRI are tied to key performance indicators (KPIs). Explore how an application intelligence platform (AIP) can support a process improvement program.
Comments:
Related Topics:
Best Practices,
Strategy,
Business Process Re-engineering,
Return on Investment (ROI),
Technology Tools and Methods
Related Keywords:
Axiom: 1 Inc.,
static software analysis,
balanced score card,
balanced scorecard,
business process improvement,
quality assurance,
key result indicators,
KRIs,
key performance indicators,
KPIs,
KPI,
KRI
Source:
Axiom:1, Inc.
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