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Case Study Description
Manitou, a global producer of complex make-to-order forklift trucks, wanted to optimize sales processes to overcome several challenges, including a lack of visibility into the order pipeline, and order capture that was prone to errors. After deploying Chameleon, sales channels can access current and accurate product and pricing info, and order capture is not only faster, but more efficient. Learn about other benefits.
Related Topics: Customer Relationship Management (CRM), Channel Management, Contact Management (CM), E-CRM, Field Service Management
Related Keywords: crm, microsoft crm, web crm, crm management, ms crm, crm software, order management, crm business, web based crm, crm customer
Source: Access Commerce
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