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Case Study Description
SDMO Industries, a global manufacturer of power generators, sells its broad product line through a variety of sales channels. Communicating accurate product feature and pricing information was challenging, so SDMO looked for a customer relationship management (CRM) and order management software solution to improve sales productivity. Find out how SDMO optimized its global sales teams’ efficiency and reduced overall costs.
Related Topics: Purchasing, Customer Relationship Management (CRM), Channel Management, Contact Management (CM), Customer Service and Support
Related Keywords: SDMO Industries, billing software, sales software, contact management, inventory management software, Access Commerce, crm software, inventory software, customer management, customer relationship management
Source: Access Commerce
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