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White Paper Description
To meet service management challenges, IT operations must constantly improve visibility, control, and automation over key IT projects while bridging gaps among business, development, and daily operations. Service management principles that maximize investments and make IT infrastructure library (ITIL) actionable can help drive service quality. Learn more about several solutions that can improve your IT service delivery.
Related Topics: Consulting and Services, Help Desk or Support Services (Hardware), Database Administration, IT Infrastructure, Operating System
Related Keywords: IBM, ITIL, service management solutions, access manager Tivoli, Tivoli provisioning manager, network monitoring software, software production, software support, asset inventory software, infrastructure software
Source: IBM
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