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HomeBrowse By VendorCrm Without Workflow Is Not Crm How to Maximize Sales and Service Productivity

 

CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity

Source: Entellium

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White Paper Description
Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be told, CRM alone is not enough, as not all providers have a workflow engine which enables full process automation.

Related Topics: Customer Relationship Management (CRM), Hosting Services, Sales Force Automation (SFA), Sales and Marketing

Related Industries: Management, Scientific, and Technical Consulting Services, Management of Companies and Enterprises

Related Keywords: hosted CRM solutions, workflow engine, hosted ASP model, marketing processes, workflow-enabled CRM, Entellium, customer relationship management, process automation, application architecture, sales automation

Source: Entellium


 

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