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White Paper Description
There is much discussion in the marketplace about outsourcing management and governance (OM/G). Many organizations mistakenly assume they understand the science of effective OM/G, but that’s often not the case. OM/G is a critical discipline enabling companies to achieve the intent of their outsourcing deal. In fact, without it, value leakage of 15 percent or greater is the typical result.
Related Topics: Business Process Outsourcing, Business Process Management, Outsourcing
Related Industries: Management, Scientific, and Technical Consulting Services, Management of Companies and Enterprises, Professional, Scientific, and Technical Services
Related Keywords: outsourcing governance, BPO, outsourcing service providers, OM tools, EquaTerra, outsourcing management, OM, business process outsourcing, outsourcing management and governance, outsourcing management tools
Source: EquaTerra
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