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White Paper Description
Most research shows that offshoring and outsourcing are clearly the next wave of improvement initiatives for delivery of support services, but how do you decide whether outsourcing or offshoring are right for your organization? It may be helpful to examine the lessons learned from companies who have already made the internal build versus external outsource, and onshore versus offshore decisions.
Related Topics: Outsourcing, Business Process Management, Business Process Outsourcing
Related Industry: Scientific Research and Development Services
Related Keywords: lessons learned, risk analysis, BPO, outsource, offshore, EquaTerra, external sourcing providers, insource, outsourcing, business process outsourcing
Source: EquaTerra
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