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Checklist/Buyer Guide Description
Using the experiences of our clients, this essential guide to CRM details five key best practice principals: CRM is not a software purchase; CRM must adapt to evolving business priorities; CRM delivers measurable benefits; consider price and total cost of ownership carefully; and use selection criteria relate to your unique business. Learn about these principals and how they help determine success.
Related Keywords: customer relationship management, manufacturing, services, sales force automation, CRM, financials
Source: Ross Systems
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