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Case Study Description
Microsoft’s US Partner group manages relationships between the company and its 12,000 Microsoft Certified Partners. It needed an integrated solution for partner relationship management to reduce redundancy and replace the personal spreadsheets and custom tools its account managers were using. Learn how Microsoft deployed PartnerCentral by Click Commerce and implemented a single tool to manage all aspects of Microsoft’s partner relationships.
Related Topics: Customer Relationship Management (CRM), Partnership Management
Related Industries: Management of Companies and Enterprises, Management, Scientific, and Technical Consulting Services, Computer Systems Design and Related Services
Related Keywords: taxonomies, processes, business planning, reporting, portal, Partner relationship management
Source: Click Commerce
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