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White Paper Description
Enterprise applications can't provide value unless they work within the realities of the business they are trying to support. The current generation of enterprise architecture, while reflecting the best thinking at the time they were designed, does not address key realities of business and does not address the support gap their absences generate. In this paper, we introduce the concept of The Three Realities of Enterprise Solutions, which are fundamental truths about the way that businesses use enterprise solutions.
Related Topics: Call Center, Enterprise Resource Planning (ERP)
Related Industry: Management of Companies and Enterprises
Source: Ramco Systems
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