In today’s market, customers have no patience for companies that let their size and complex product lines slow them down. The challenge for communication service providers (CSPs) is to leverage their size and complex service offerings to keep pace with competitors. Discover how a next-generation configuration solution can provide you with the tools and the service agility you need to meet and exceed customer expectations.
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ThyssenKrupp manufactures and configures custom elevators. To shorten sales cycles, reduce costs, and simplify ordering for agencies, distributors, and customers, ThyssenKrupp opted to implement the Cameleon Commerce Suite e-commerce platform and product configurator. Sales teams can now generate accurate real-time estimates and plans, and validate configurations for their customers using 3D visualization. Find out how.
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Invacare sells made-to-order (MTO) home medical equipment in 20 European countries. To shorten the product launch cycle, optimize the order process, and streamline spare part sales, Invacare chose the Cameleon Commerce Suite. Learn how integrating this e-commerce solution—with product configuration functions—with its enterprise resource planning (ERP) system helped Invacare reduce costs and increase customer satisfaction.
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Manitou, a global producer of complex make-to-order forklift trucks, wanted to optimize sales processes to overcome several challenges, including a lack of visibility into the order pipeline, and order capture that was prone to errors. After deploying Chameleon, sales channels can access current and accurate product and pricing info, and order capture is not only faster, but more efficient. Learn about other benefits.
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To gain a competitive advantage, manufacturing companies that sell complex products are implementing a configurability strategy that provides more options using fewer resources. Learn about the two interrelated phases of a configurability strategy: developing the product—which emphasizes the essential functionality of a product configurator—and executing the lead-to-order (LTO) process in a lean manufacturing environment.
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A superior lead-to-order (LTO) process is essential in today's environment of mass customization. Companies striving to build and maintain market share require an LTO process supported by robust IT and product configuration capabilities. Learn how optimizing your LTO process can help you implement a successful mass customization strategy, and how the benefits of an optimized LTO process relate to lean manufacturing.
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SDMO Industries, a global manufacturer of power generators, sells its broad product line through a variety of sales channels. Communicating accurate product feature and pricing information was challenging, so SDMO looked for a customer relationship management (CRM) and order management software solution to improve sales productivity. Find out how SDMO optimized its global sales teams’ efficiency and reduced overall costs.
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Companies producing and selling complex and configured products can achieve a major competitive edge by successfully implementing product configurator software as a core element of a configurability strategy. This can provide a greater range of product variations, using fewer resources. Learn more about how you can gain the intended benefits from implementing a configurability strategy with product configurator software.
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