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Consona Products / Solutions

Product data has been provided by the TEC Vendor Showcase.

AXIOM

AXIOM® is an enterprise resource management system designed specifically for the metals, wire and cable industries. It helps producers, manufacturers and service centers successfully compete in…
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Encompix

Encompix is the leading provider of Enterprise Resource Planning (ERP) systems for engineer-to-order, project-based, make-to-order, and custom manufacturers. Our ETO ERP software was specifically…
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Consona White Papers

Found 31 documents Page 3 of 4
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A Modern Approach to Improving Customer Support
Consona

As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service…

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The Intelligent Customer Experience Life Cycle
Consona

Whether you’re a manufacturer, vendor, or customer service company, the increasing pressure to make sales and decrease service costs affects you.…

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10 Principles for Knowledge Management Success
Consona

Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set…

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How KNOVA Supports and Extends Knowledge-centered Support (KCS)
Consona

Today’s support organizations often face the challenge of providing efficient and effective customer service. Without the right tools, it can…

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Case Study: TrailTech Inc.
Consona

Since 1985, TrailTech Inc. has provided the agriculture, construction, and transportation industries with state-of-the-art trailer equipment.…

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Case Study: Qualitel Corporation
Consona

Qualitel couldn’t keep up with the growing demand for its electronics. With revenues increasing 30 to 40 percent per year, its order entry and…

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Why .NET Technology Is Important for ERP
Consona

.NET technology is a wake-up call, and some people are sleeping through it! Remaining competitive means mission-critical software systems, such…

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Customer Process Management: The Real-time Enterprise Depends On the Merging of CPM and BPM
Consona

Customer-facing processes are challenging to manage because they are always changing. Conventional workflow automation and stand-alone business…

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Found 31 documents Page 3 of 4
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