QuickBooks is highly respected as the world’s most popular accounting system, with more than 4.5 million users. Indeed, QuickBooks provides an excellent solution for smaller companies. However, growing companies will eventually outgrow the database performance and feature set offered by QuickBooks. This white paper provides guidance in case this happens to you.
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While small businesses may be able to get by with spreadsheets, growing enterprises need to adopt new, better-suited technology such as enterprise resource planning (ERP). This white paper examines key questions such as: How do we know we need a new ERP system? What are most important factors to consider in a modern ERP selection? Download this white paper now, for answers to these questions and more.
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Moving forward to the next chapter in the evolution of Microsoft Dynamics, we look at the challenges facing businesses in the future, and define a new vision for how software can evolve to empower people for greater success, predict potential issues and opportunities, and enable organizations to expand the possibilities for competitive advantage.
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Your enterprise resource planning (ERP) system monitors the status and progress of the business drivers that determine the profitability of your business. And as CFO, you have more insight into the balance of all those business drivers than anyone in the organization. But given that the shift to cloud-based business technology has started, is cloud-based ERP the right choice for your organization? Let us help you decide.
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The question constantly being asked by Microsoft® customers is, “How can Microsoft® help our company save money?” Customers want an integrated, adaptable business management solution that works well with, and is similar to, familiar Microsoft® software. Find out about the solutions Microsoft® believes are the best for helping its customers save money, to gain a competitive advantage and fuel business productivity.
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As a business leader, you’re likely thinking about ways to save money and improve performance. A little fiscal probity coupled with an increase in productivity will ensure you ride out tough times and emerge as a stronger, more robust, successful business. Find out how Microsoft® business solutions can help not only save money, but drive productivity change with customer relationship management (CRM) and other solutions.
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Industrial equipment manufacturers (IEMs) have been hit especially hard by today’s economy. But the industry has come back better than ever before by adopting new efficient manufacturing methods and new software and business processes that let them compete head-on, satisfying customer demands while reducing costs and raising margins. Learn about the methods industrial equipment manufacturers are using to stay competitive.
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North American process manufacturers face increasing challenges related to heightened security, pricing pressures, global competition, and rising costs. Thus, continuous improvement of processes is imperative to remaining competitive. How close is your company to world-class? And how focused are you on process improvement? Find out how get started on a process improvement strategy that will have long-term benefits.
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Seventh Generation, distributor of environmentally friendly products, sought an enterprise resource planning (ERP) solution to support its supply chain more efficiently, including monitoring the environmental impact of its suppliers and products. Microsoft ® Dynamics NAV helped the company automate business processes and streamline supply chain management while pursuing its mission of corporate responsibility. Find out how.
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Guardian Management had a clear vision for its business: shift emphasis from real-estate management to real-estate investment, and expand throughout the western United States. But Guardian’s technology infrastructure didn’t support these goals, so the company embarked on comprehensive infrastructure optimization. Discover why the new infrastructure is more available and reliable—and how it’s fueling business productivity.
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Noble Trade, a wholesale distributor of industrial materials, lacked a customer relationship management (CRM) system. Customer data wasn’t organized, and customer activity history was being lost. To address these issues, managers selected Microsoft® Dynamics CRM Online as the company’s CRM solution. One of the benefits is better collaboration between sales and service, leading to increased customer satisfaction.
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Expanding rapidly into new lines of business and geographic regions, Current Energy found its old accounting software was limiting its potential. The company wanted to combine intercompany accounting functions, its point-of-sale (POS) and field service management solutions, and top-notch business intelligence (BI) and reporting capabilities. Find out how it improved customer care and reduced monthly closing times.
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For almost a decade, Unitech America managed with its inventory and supply chain management system. But as the company grew, the software couldn’t meet the company’s business needs, such as tracking product serial numbers, which made it difficult to measure inventory and track returns and customer purchasing behavior. Learn about the system Unitech chose to help improve customer service processes and more.
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Widex Canada, a manufacturer and distributor of high-end hearing aids, wanted to automate its work flow—from sales order entry through shipping and delivery. It also wanted more flexible reporting accounting and sales. Learn how combining Microsoft® Dynamics NAV with Tectura’s Configure to Order and Workflow helped Widex make its day-to-day processes more efficient and report results quickly and accurately.
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Many discrete manufacturers have adopted lean manufacturing approaches, but haven’t pursued lean improvement methods. Even those that have report only small, local benefits. A holistic approach is needed to see the long-term benefits of lean. To find out if your company is ready to make lean improvements, you need to ask key questions. Discover what they are, and how to start down the path to leaner manufacturing.
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Industrial equipment manufacturers (IEMs) face fundamental changes to the way they do business. Combined with ailing economies and cash-strapped customers, the ability of IEMs to effectively manage their operations—and those of their supply chain partners—can determine success or failure. Get insight into the changing IEM customer market and the skills and tools you need to fully address these changes and challenges.
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Professional services organizations (PSOs) currently face a number of financial and resource management pain points. Discover the benchmarks PSOs can use to improve management capabilities and how business applications can help PSOs achieve their goals, including streamlining their businesses, increasing operating margins, and meeting the internal and external challenges posed by today’s fast-paced global marketplace.
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Diamond Plastics has a nation-wide network of PVC pipe manufacturing facilities. After years of customizing its financial software, the company was unable to upgrade to newer versions. The existing system also could no longer accommodate the company’s continued growth. Needing a new accounting and business management system, Diamond chose to implement Microsoft® Dynamics AX. Find out about the near-flawless transition.
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King Plastic manufactures polymer products for worldwide distribution. Upgrading to the latest versions of Microsoft® Dynamics GP and Microsoft® Dynamics CRM, the company wanted to boost user adoption without scaling support costs. Now, it uses the solutions to track sales leads and manage profiles for its growing list of customers. Find out how it gained better control over IT costs while improving employee productivity.
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SchoolKidz provides an approach to fulfilling the school supply needs of students, parents, and educators. In 2007, Staples acquired the company, with plans to grow SchoolKidz’s annual revenue. To support the forecasted growth, SchoolKidz upgraded its business management solution. The new solution allows the company to create reports, place orders, and share information with an online collaboration tool. Find out how.
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InMotion, with more than 50 stores in 33 airports, delivers portable entertainment to the travelers’ market. InMotion faced inventory control issues due to limited store space, and plans to merge with another airport retailer added to the problem. The merger required InMotion to find a solution that could handle multiple sales channels while providing real-time inventory updates to prevent overstock in stores. Learn more.
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Based in Houston, Texas (US), Commonwealth provides engineering and construction management services for chemical process industries. Aiming to drive operational efficiencies and enable cost-effective growth, the company chose to centralize project management and accounting, and turned to Microsoft® Gold Certified Partner, New Vision Consulting Group, to deploy Microsoft® Dynamics® SL. Learn how the company benefited.
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To address the needs of customers as well as emerging workplace trends, Microsoft focused the design of Microsoft Office Professional Plus 2007 around four key goals. They are: working more efficiently with better results, collaborating with others across boundaries, making better use of information, and streamlining processes and controlling content. These goals correspond to long-term investment areas that Microsoft began with Microsoft Office 2003 and continues to focus on today.
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This white paper highlights the key challenges facing the manufacturing industry, and discusses how the 2007 Microsoft® Office system can help maximize employee contributions and enhance business performance with innovative and powerful enterprise capabilities.
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This white paper highlights key challenges facing the professional services industry, and discusses how the 2007 Microsoft® Office system can help professional services firms enhance business performance by maximizing employee contributions. It also offers examples of firms realizing business impact from their early use of the 2007 Office system, which provides innovative and powerful enterprise-scale capabilities that extend far beyond improving personal productivity.
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This white paper highlights the key challenges facing the financial services industry, and discusses how the 2007 Microsoft® Office system can help financial institutions affect business performance with innovative and powerful enterprise capabilities that extend far beyond improving personal productivity.
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Security Benefit is a financial services company based in Topeka, Kansas (US). The company’s outside sales team operates from remote locations nationwide. For years, the company used an internally developed contact management system to support its remote sales force. But, field sales staff couldn’t stay connected to the most relevant business data. Learn about the solution that gave the company access to real-time data.
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In the late 1990s, TDIndustries had disparate business systems that kept the company from increasing efficiency and performance. Today, nearly all business activities run through Microsoft Dynamics SL, which helps to simplify financial management and empower employees with real-time data. And, to enhance Dynamics SL, the company built a business intelligence (BI) solution that helped save $3 million (USD). Find out more.
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Due to acquisitions, Zurn—manufacturer and distributor of plumbing products—was running three disparate enterprise resource planning (ERP) systems. Financial reporting and data sharing across business units was time-consuming. To handle current and future business needs, Zurn wanted an integrated ERP system that would provide up-to-date accounting, sales, and warehouse data. Find out about the integrated ERP Zurn chose.
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Founded in 1983, Network Equipment Technlogies (NET) provides network and voice exchange solutions for government and enterprise customers worldwide. To increase its operational efficiency, cut costs, and improve government reporting and compliance capabilities, NET needed a new enterprise resource planning (ERP) system. Find out how switching to Microsoft Dynamics AX has helped NET save an estimated $1.5 million (USD).
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Founded more than 60 years ago, the Rodgers & Hammerstein Organization (R&H) represents a wide variety of entertainment copyrights. R&H used Microsoft Dynamics AX to gain a full picture of its business, but wanted to give all employees fast, easy access to the data they needed to serve customers. By upgrading to Dynamics AX 2009, employees now have business intelligence (BI) and workflow tracking at their desktops.
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Researching over 200 companies using more than 250 PCs and one or more Microsoft Dynamics applications, Microsoft found several key pain points. One was rapid growth and how it’s hindered by systems that can’t scale to support it. Another point was integration problems, especially with customer and partner systems. Find out how these companies used Microsoft Dynamics to support rapid growth and drive business success.
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When Microsoft researched nearly 200 companies with more than 250 PCs using applications in the Microsoft Dynamics line of business management solutions, the common issue was the need for modern systems. These companies wanted to avoid mistakes caused by manual processes, integration problems with other systems, and more. Explore these companies’ experience with using Microsoft Dynamics to update business processes.
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Microsoft recently researched the experience of nearly 200 companies with more than 250 PCs that have deployed one or more of the applications in the Microsoft Dynamics line of business management solutions. Among these companies, a common issue was growth via mergers and acquisitions (M&A). Find out about the pain points, and how Microsoft Dynamics can help support growth via M&A to drive business success.
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With its recent rapid growth, Bank of Choice found that paper-based loan approval processes were standing in the way of providing the fastest and most effective customer service. The bank decided to adopt a document management system (DMS) based on software from a Microsoft® Gold Certified Partner. Find out how the bank improved customer service, reduced the costs associated with meeting regulatory compliance, and more.
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This white paper presents the results of a commissioned study conducted by Forrester Consulting on behalf of Microsoft Corporation to help IT organizations considering adopting the 2007 Microsoft® Office system anticipate the impact of the new Microsoft Office Fluent™ user interface on their end users. The results are based on an online survey of 749 IT decision makers from companies piloting or deploying the 2007 Office system.
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To meet the challenges of our global, information-based economy, employees and teams must work more efficiently and effectively with information. Solving these challenges requires tools and technology to manage vast amounts of data, facilitate information flow, and simplify the ways people work together. The technologies that comprise the 2007 Microsoft® Office system can help your company achieve these goals. Learn how.
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IT departments in midsize companies are expected to improve the service quality to PC users, cut IT support costs, and increase business flexibility. But midsize companies often worry about tight IT budgets and few IT resources. Deploying the Windows Vista operating system can help. Find out what 73 midsize companies have to say about how Windows Vista has offered not only cost savings, but security benefits and more.
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Take an in-depth look at Microsoft® Exchange Server 2007. This comprehensive guide includes a detailed overview of the Exchange Server architecture, and discusses new features and capabilities for tightening security, improving regulatory compliance, maximizing availability, and boosting productivity. It also provides tips for installing and upgrading Exchange Server deployments, and for simplifying server administration.
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To better support mobile employees, Lifetime Products deployed a unified messaging solution focused on the flexibility of wireless devices. Using features in Microsoft® Exchange Server 2007, Lifetime replaced its voice mail system with a voice over Internet protocol (VoIP) solution, and streamlined access to e-mail, voice mail, and fax messages. Learn how this solution helped the company boost productivity and reduce costs.
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Craft brewery New Belgium found it challenging to integrate its old networking and e-mail system with its applications from other vendors. The company decided to implement a new Microsoft® IT infrastructure, including Exchange Server 2007. Among other benefits, the company expects a big reduction in IT administration time, and an improved ability to use its wealth of business information to help drive its operations forward.
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As Expedia’s early rapid growth stabilized, the online travel company’s IT department sought ways to help employees become more productive and collaborate more effectively across long distances. Microsoft® Exchange Server 2007 was deployed and integrated with Microsoft Windows® SharePoint® Services. Discover how Expedia benefits by enabling remote users to access network documents, and more.
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The new world of work is here. Businesses are already feeling the impact of a dispersed workforce, pervasive connectivity, and the watchful eyes of shareholders and government regulators. In such an environment, a more collaborative business is key to greater success. A robust communication and collaboration platform can add value to your workforce and help you turn the new world of work into a new world of opportunity.
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There are more than 120,000 employees, contractors, and vendors at Microsoft®, and they create an incredible amount of digital information. Files and data are stored on a variety of internal content sources, and new types of content are added daily. Learn how Microsoft® IT has helped users locate relevant information faster by deploying the enterprise search feature of Microsoft® Office SharePoint® Server 2007.
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Before you begin implementing Microsoft® Office SharePoint® Server 2007, familiarize yourself with the product’s design and features. This guide walks you through key feature areas, highlighting additions and improvements to portal, search, content management, business forms and integration, and business intelligence (BI). It also includes resources for evaluating Microsoft® Office SharePoint® Server 2007, as well as implementation considerations for administrators and developers.
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Engineering firm Barge Waggoner Sumner & Cannon, Inc. needed to collaborate more efficiently across its 11 offices in the eastern United States. The firm chose ProjectWise collaboration software for engineering content management, content publishing, and design review, and integrated it with Microsoft® Office SharePoint® Server 2007, to manage business processes and documents in a distributed environment. Find out more.
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Until recently, St. Vincent Heart Center used an HTML-based intranet to disseminate various types of information to its 470 employees and 200 contract workers. But information on that system wasn’t easy to find. Microsoft® Office SharePoint® Server 2007 offers the organization easy access to information—and it enhances productivity and supports increased security for confidential information. Read more about the benefits.
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Before any medium-to-large company implements Microsoft® Office SharePoint® Server 2007, it’s important to become familiar with the process that may occur. Included in this practical scenario, using a fictional company, are typical approach and implementation techniques that may come up when planning, customizing, and deploying Microsoft® Office SharePoint® Server 2007. Learn more about the features and functionality available.
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Barker Implement, an Iowa, (US)-based farm equipment vendor, wanted to expand its business, improve productivity and customer service, and strengthen IT security without adding IT staff. To address those goals, Barker standardized new client computers on Windows Vista Business and deployed Windows Server 2008. Find out how Barker achieved efficiencies that are expected to yield long-term cost savings as the company grows.
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Limited office space at the National Aquarium in Baltimore required staff to share computers, resulting in several security risks and inefficiencies. For more efficient and secure computer sharing, enhanced data security, and reduced support time, the Aquarium moved all users to Windows Vista. Learn how the move has reduced login time from 15 minutes to 5 seconds, provided faster access to information, and more.
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Midsize businesses face the same security threats as larger companies, and likewise they must comply with the same regulations. But, their security budgets are smaller. The good news is that IT security systems don’t have to be expensive. Learn about the top three security problems, how to develop security policies using integrated security solutions, and how to do vulnerability assessment with low-cost security tools.
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Lundburg Family Farms, a grower of organic and sustainably farmed rice products, aims for top efficiency in all areas, and so it looks for new IT management solutions that offer long-term cost savings and efficiencies. The company’s old operating system didn’t provide adequate network security, and it wanted to find a flexible security solution that would enhance security while improving network user access. Learn more.
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Ensynch, a provider of IT security management solutions, was satisfied with its operating system. However, Ensynch often looks to make upgrades that will improve its competitive edge, especially those that strengthen IT security, better promote mobility, and improve employee productivity. Discover how Windows Vista helped Ensynch achieve stronger IT security, faster mobile connectivity, and more efficient use of IT staff.
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Microsoft Dynamics customer relationship management (CRM) software is designed to help enterprises get a 360-degree view of their customers across marketing, sales, and service. Scalability testing of Dynamics 4.0 shows that the solution can achieve sub-second response times running user transactions against a database of over one billion records. Learn how these results can impact the success of your organization.
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The latest customer relationship management solution from Microsoft, Dynamics CRM 4.0, is engineered to meet enterprise performance and scalability requirements. Focusing on performance and scalability, application flexibility, and network configurability, this CRM solution can help you keep costs under control while you maintain the value of customizations—so you can react quickly to changing market demands.
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Your customer relationship management (CRM) solution must be able to deliver across marketing, sales, and service while offering user scalability, data scalability, and network performance. But you may not have considered how network performance can affect other aspects of your company’s performance. Learn about a solution that has been enhanced with functionality for network bandwidth use improvements of up to 94 percent.
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The user scalability of your applications can be key to your organization’s success. Benchmark results show how a next-generation customer relationship management (CRM) system can meet the needs of an enterprise-level, mission-critical workload of 24,000 users while maintaining high performance response times. Learn how CRM can help you achieve a 360-degree customer view, adapt quickly to business change, and more.
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The Linc Group, provider of infrastructure and technical services, knows that client prospecting and retention are key to long-term success. To optimize the success of company and franchise offices, the company implemented customer relationship management (CRM) software from Microsoft Dynamics, recently upgrading to version 3.0 for enhanced workflow features. Learn more about how the company benefits from the solution.
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ProCurve Networking delivers wired and wireless enterprise networking solutions. With nearly four times the market growth rate, ProCurve needed a new customer relationship management (CRM) system to increase its sales force efficiency, facilitate information-sharing, and enable customization. Read how the company implemented Microsoft CRM and built a custom demand-forecasting module that improved customer service.
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Real estate firm The Norris Group was holding ten years of customer history with an online e-mail marketing vendor. Costly errors, data loss, and the lack of vital features convinced the firm to find a new solution that would store data and make it available whenever needed. Find out how the new online solution safeguards, analyzes, and shares customer data with employees, while easing the IT administrative burden.
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A residential and commercial junk removal company with a toll-free call service was using an industry-specific customer relationship management (CRM) solution that couldn’t be customized. The company needed a CRM system that could capture, share, and use customer data specific to its operations, to acquire and retain more customers. Discover how the hosted CRM solution helps ensure business continuity and other benefits.
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A data storage company planning to become a major player in the field needed customer relationship management (CRM) software that would scale to the company’s growth and integrate with its other business software. Learn about the solution that integrated accounting and manufacturing packages affordably, and that helped the company—through a flexible and secure Internet portal—to share vital information with its partners.
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Roland, a worldwide provider of graphic design and digital music services and products, was relying on several systems for leads distribution. As a result, the process often took weeks or even months, and there was no feedback into what happened with leads once handed to a dealer. Learn about the solution that helped the company create a centralized repository of customer data and significantly reduce lead time.
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During a period of rapid growth, MSI—an IT solutions provider—found its business software applications couldn’t keep up with the amount and diversity of information pouring into the company. The lack of a centralized customer relationship management (CRM) system also caused problems with MSI’s partners. Learn how MSI found a solution that integrated its CRM and enterprise resource planning (ERP) processes and information.
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What makes your enterprise resource planning (ERP) requirements difficult for most vendors to satisfy? As a life sciences company, you have operational processes that set you apart from other manufacturing companies. And, your regulatory requirements, including 21 CFR part 11, aren’t like those of any other industry. The challenge is to manage compliance risks and compliance costs. Learn about an ERP compliance strategy.
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Having insight into the real needs of individual customers helps maximize their loyalty. To meet these needs, companies must identify how to achieve higher levels of integration between the supply and demand chains internally—and among partners, suppliers, and customers. Learn how to connect all facets of your company to create value networks in your supply chain that can bring supply and demand systems together.
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For many distributors, inventory is the largest and perhaps the most important asset. Inventory ties up more money than buildings or equipment, and is often less “liquid.” It is crucial, then, that distributors develop and use a comprehensive set of tools that allows close monitoring of the performance of inventory investments. Read more about simple measurements that can help you maximize your investment in inventory.
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Though it’s advantageous to maintain operations in one location, distributors must sometimes operate multiple locations to meet local customers’ needs. Unfortunately, branch operations are expensive to operate, and to be successful, their services must be equal—but not identical—to those the home office provides. The challenges of knowing how to stock those branches can be overcome with a distribution software solution.
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Do distributors always have to settle for a trade-off between cost management and customer service? Is it impossible to keep costs down, yet still respond to customer needs and provide high-value products? Cost control needn’t impinge on customer service, and in fact, efficient processes can result in happier customers. How to use an integrated business management system to promote efficiency isn’t a secret—learn more.
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Distributors rely on software to help them make decisions about when and how much product inventory to replenish or reorder. But for the software to work effectively, it must be set up and used correctly. Learn how to implement the key replenishment parameters found in most distribution applications software packages, and how you can optimize their functionality to maximize your return on investment (ROI) and your profit.
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Increased competition, lower margins, and more customer demands mean that distributors have to provide better product availability and more services with fewer profit dollars. To accomplish this, estimates of future use of stocked items must be as accurate as possible. Discover how analyzing weighted averages, trend factors, and other formulas can help you accurately anticipate—and manage—future demand for your products.
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Distributors must ensure the quantity of products shown to be available in their software system agrees with what is physically in their warehouses. If it doesn’t, valuable time and money are lost as customers seek other suppliers, salespeople physically check stock, and buyers are forced to overstock. Learn the policies and procedures that can maximize your inventory management system to maintain accurate stock balances.
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Before you decide if you need to update your financial management software, you should ask some questions about five key areas of your operations. For example, does your current system generate the types of reports you need? And does it allow your processes to support your policies? Evaluate all the challenges you face with your current financial management software—and find out how you can overcome them with an upgrade.
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Most companies are aware that the buying processes of the world and its buyers are changing, but many have yet to recognize the need to make changes within their own sales force. Often sales professionals don’t have the proper skills or tools needed to be successful. But by integrating the four sales process components, they’ll be able to capture information that can be used to place them high above the competition.
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Despite varying locations and industries, distributors worldwide often face similar inventory-related problems. Too much of one product, not enough of another… and the list goes on. Discover how many forward-thinking distributors have learned to better manage production inventory—and increase efficiency and profitability—with smart inventory management strategies based on tried and proven methods and best practices.
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Whether field service is your primary business or a service offering, incorporating mobile technologies into your existing system can give you a competitive edge. Electronic information capture not only increases reporting accuracy, but it also provides real-time data for your planning, billing, and purchasing needs—bridging the gap between your front-office operations and back-office processes.
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Keeping up-to-date on security features is challenging for any size business. Making your computer system secure without sacrificing usability isn’t easy. In fact, careful planning is absolutely necessary to ensure a secure system that works for you. Whether you’re worried about hackers, phishing, or internal breaches, there is a security solution to help you protect your critical data.
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Microsoft Dynamics is a business management solution designed to allow your employees to customize and automate their Microsoft Office system user interface according to their preferences and work styles. Microsoft Dynamics helps your employees and your business work more efficiently—giving you a faster return on investment and an effective and profitable business.
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The open architecture of Microsoft Dynamics GP provides a flexible solution for organizations implementing a business management system. The foundation is provided by the Dexterity runtime engine and Microsoft SQL Server, helping Microsoft Dynamics GP offer many features and benefits. These include an extendable architecture allowing add-ons and vertical enhancements—so that organizations can grow today and tomorrow.
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Microsoft development tools will help developers and independent Microsoft software vendors integrate Microsoft Dynamics GP with existing applications. This accounting and business management system includes many features and benefits, as well as guidelines to help developers choose the right tools for various development tasks and create custom applications that integrate with Microsoft Dynamics GP.
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When it comes to acquiring business intelligence, small to medium-sized companies are often at a disadvantage. Compared to larger companies, they may lack the resources to process data and turn it into business insight, or their systems may not be able to keep pace with organizational growth. This can severely limit their ability to compete—and ultimately, to survive.
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In today’s fast-paced, dynamic business environment, organizations need timely, accurate information to make critical decisions about their businesses, and to respond quickly to changes in operations, competition, and customer needs. However, many organizations that have adopted business intelligence (BI) tools to address their informational needs are faced with critical challenges in deriving benefit from these technologies.
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By automating financial, customer relationship, and supply chain processes, Microsoft Dynamics AX links people, processes, and information. This document consolidates the core features and functionality in the solution, and is intended for use as a tool for users to familiarize themselves with the full scope of the solution.
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Organizational growth can come in many forms. It can be sheer increases in number of employees, customers, patients, members or constituents; it can involve launching new products, or entering new geographies; it can simply be increasing transaction levels. Regardless of form, managing growth confidently means relying not only on an organization’s people, but also on its business systems.
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Many businesses owe their very survival to improvements that would have been impossible without radical changes to business process systems. However, many of the promises implicit in these systems—dramatic increases in business success, with minimal negative impact—have proven to be overly optimistic for many, and flat-out fantasy for some.
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Demand planning applications can help manufacturers establish baseline sales forecasts and perform analysis to improve resource usage. They can also help manufacturers optimize pricing capabilities and better understand their markets. Yet to get the most out of these tools, manufacturers must be willing to reorganize their planning processes—and to share the resulting insights with supply chain partners and customers.
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Competitive pressures and increasing customer demands are driving most manufacturers to produce goods ever faster, at lower cost, and in compliance with more exacting quality, regulatory, and market requirements. However, technology can help manufacturers meet these challenges, increase operational efficiency, and step ahead of competitors with more proactive planning, greater shared visibility, and more profitable responses to change.
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Business management solution users spend most of their time “heads down” in the business application, but they also need to use communication and desktop productivity tools. Thus, business solutions need familiar, easy-to-learn user interfaces. They need to be “process-centric” and role-based. And they need to provide a bridge between the worlds of structured business applications and unstructured desktop productivity software.
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One of the biggest “time-wasters” in not-for-profit organizations is the constant reentry of data from one system to another. For example, many organizations must manually reenter information from their fundraising applications to their accounting systems. This is error-prone, costs valuable time, and delays important reporting. The solution lies in finding efficient ways to share information—across the organization.
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Having the right information in the right place at the right time is critical to the success of any business, but it can be difficult to achieve if you’re not using the right software tools. Together, Microsoft Dynamics GP and Microsoft Office form a tool that connects information with people—as well as with the processes organizations use every day.
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The ability to extract and present information meaningfully is vital for business management. Indeed, business intelligence tools enable companies to make better decisions, by providing the right information to the right people at the right time. Moreover, employees increasingly suffer from information overload, and require solutions that make informed decisions a more natural part of the everyday work experience.
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The demands placed on executives to balance compliance requirements with those of the market have increased dramatically over the past few years. However, balancing the rigidity of compliance with the flexibility that allows people to create a better organization can be achieved through a solid understanding of how compliance requirements are integrated into people-ready and agile business process systems.
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In August 2006, Microsoft conducted a Microsoft Dynamics AX 4.0 standard distribution benchmark to measure the performance and scalability characteristics of the application in a simulated distribution scenario. This benchmark exercised core accounts receivables scenarios around order entry through invoicing, in addition to procure-to-pay processes around purchase order creation through receiving of goods. We look at the methodology and results.
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The client/server trend in multi-tiered computing has been made possible because of reductions in the cost of hardware and software components, as well as the availability of high-performance database engines. The utility of this technology is reflected in the Microsoft Dynamics AX application. Its three-tier client/server technology provides a solution that can be accessed through networks, even with limited bandwidth.
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Executives in the life sciences industry work under tremendous competitive pressures. At the same time, they must meet regulatory guidelines and ensure that product safety remains a priority. Information must be meticulously tracked through all phases of a production cycle, which can slow production significantly. That’s why solutions for the industry must help streamline and simplify the regulatory compliance process.
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Wholesale distribution operations are becoming more complex, with ever-changing customer requirements, global and electronic marketplaces, multiple distribution channels, and compliance initiatives adding to the perennial challenges of accurate delivery. Traditional warehouse management or enterprise resource planning solutions are simply not enough. Operational efficiency is the key to increasing inventory turns, improving order fulfillment rates, reducing cycle time, and eliminating charge-backs.
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Industrial equipment manufacturers have historically embraced shop floor improvements as a way of increasing efficiency and maintaining profitability. But in today’s radically altered industrial environment, there is a clear imperative to look beyond the shop floor. To hold down costs and compete against other low-cost companies, manufacturers must find areas of improvement in all aspects of business.
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Essai is a leading US manufacturer of semiconductor test products. But Essai needed a solution that could support rapid business growth, maintain stringent quality requirements, and support the development and design of high-mix products. Essai worked with Microsoft Certified Partner Oztera, which implemented Microsoft Dynamics NAV 3.7 and customized the solution to achieve complete automation of all business processes.
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Webcom Limited is a Canadian book manufacturer specializing in custom book production. Its heterogeneous IT infrastructure was resulting in discontinuous information flow, which impeded staffers’ abilities to collaborate throughout the steps of a book’s production. But when Webcom Limited migrated to an integrated Microsoft business management system, it saw a 33 percent improvement in the automation of job production workflow.
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The Yosemite Association is a US-based not-for-profit organization that was operating disparate financial systems that didn’t integrate data across the organization, resulting in data it could not trust. It chose to implement an integrated business management software solution based on Microsoft Dynamics NAV. The organization has now gained better management of its financial information, with access to reliable, real-time information.
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Mulhaupt, a distributor of specialty building products, knew it needed dedicated software that would help track its numerous inventory items, as well as the financial aspects of the business. To do this, Mulhaupt’s implemented Microsoft Business Solutions–Navision. Since its deployment, the solution has helped boost business revenues by 70 percent, while increasing the employee base by only 10 percent.
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Steinway & Sons is a subsidiary of Steinway Musical Instruments, and the year 2003 marked 150 years of their business success. Steinway & Sons received national attention for the rigorous, textbook approach they used in their mid-90s search for an alternative to their old home-grown accounting system. Ultimately, Steinway chose the Navision solution.
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US-based Skarnes, Inc. distributes material handling products and provides warehouse storage and material handling solutions. Migrating from RealWorld to Microsoft Business Solutions-Navision provided Skarnes with improved reporting capabilities, the ability to track costs, and the ability to view work in process. Furthermore, elimination of redundant data entry provided a 40 percent reduction in accounting work time.
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As one of the very early adopters of Microsoft products and technologies, Microsoft Dynamics NAV continues to use Microsoft products and technologies to help customers increase productivity, collaboration, and business insight. Instead of wasting valuable resources on integration, partners can focus on adding more customers and developing solutions that help small and medium businesses around the world achieve business success.
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Analysis and reporting services are an important part of the enterprise resource planning process. Microsoft Dynamics NAV has been designed to give users options for optimal analysis and reporting, and to leave room for partners to provide customized solutions. With the correct reporting tools and Microsoft Dynamics NAV, practical analysis and reporting is available and adaptable to individual users’ needs.
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The Microsoft Dynamics NAV Rapid Implementation Methodology (RIM) automates standard processes, speeds up implementation time, and drives the sharing of best practice knowledge and solutions between partners. But in order to understand how RIM can be used in an implementation project to get implementations up and running smoothly and quickly, it is important to understand the different components of RIM.
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The hub and spoke concept refers to a parent or holding company that uses one business software system (the hub), which is integrated with the systems used by its individual subsidiaries or divisions (the spokes). We look at the hub and spoke concept with SAP R/3 at the hub, and Microsoft Dynamics NAV at the spokes.
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Organizations cannot achieve Sarbanes-Oxley compliance without the proper tools. But once these tools have been obtained, compliance becomes an opportunity for organizations to reevaluate their business practices and grow. Microsoft Dynamics NAV is a powerful ally in compliance efforts, and can give organizations the extra controls and review tools they need to help reach compliance and improve their organizational capacity.
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Too often, project-driven organizations are faced with a difficult choice: they can choose best-of-breed business applications and integrate them at great cost, or choose a fully integrated solution that lacks functional depth in key areas. Success management of your business and its projects requires integrated tools that also provide deep functionality.
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