A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.
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Most small to midsize companies have found business intelligence (BI) solutions to be beyond their financial reach. But now, you don’t have to rely only on spreadsheets for data visibility—with software-as-a-service (SaaS), BI can quickly and easily be set up enterprise-wide. Find out five requirements of a scalable data warehouse strategy, for more effective data analysis and better understanding of business performance.
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For many companies, a challenging business event or critical business pain precipitates a conversation about business intelligence (BI). But don’t wait until you introduce new products, upgrade your IT environment, or notice that your inventory is increasing but not your sales. Find out how to build a return on investment (ROI) for your BI applications and projects, so you can leverage your own data before it’s too late.
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Multichannel retailers need visibility into data metrics in order to bring all channels, products, and customer segments together. For true visibility, you need retail software that integrates all the information from disparate systems for the most detailed data analysis possible. Discover the top six factors to consider when evaluating multichannel business software, so you can optimize your business performance.
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