Look at e-learning from a business manager’s perspective, learn about some of the ways it can improve your bottom line, and build a compelling business case reaching out to your external audiences including customers, partners, channel or distributor networks, independent agents, suppliers, franchises/franchisees, association members, contractors, or volunteers.
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This white paper outlines actionable, measurable best practices for going beyond controlling the costs associated with absent employees, to improving workforce schedules and facilitating compliance with government and internal regulations.
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Social learning can be classified as any type of learning where a person learns vicariously through observations of, or interactions with, others. Useful social technologies enable providers and users to navigate what is now called the “seven Cs”: content, consumption, contribution, conversation, collaboration, connections, and control, while remaining meaningful to the workflow of the business.
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Expense management automation (EMA) solutions are critical components in an organization’s business strategy, and the right solution can provide both immediate and long-term cost savings. EMA dramatically cuts the cost of processing expense reports while increasing employee satisfaction by improving operational efficiency, shortening reimbursement cycles, and ensuring compliance. This report provides details on the many benefits and choices for deploying an EMA solution at your organization.
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Lean manufacturing initiatives and strategies can also be effectively applied toward a business’s largest controllable expense: its workforce. This paper examines lean manufacturing workforce management initiatives, the opportunities and benefits they provide, and the enterprise applications available to manage and support them.
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The by-product of a changing economy, increasingly mobile and remote workforces are fueled by the proliferation of high-speed networks. This white paper outlines how to best manage a rapid transition to work environments that support a global, mobile, and remote workforce, making the best of their skills and maintaining their identification with the organization, its culture, and its goals.
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This learning management white paper outlines the top 2012 trends in today’s learning management space and why they’re relevant.
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Successful goal alignment, as part of a unified approach to talent development, can help your company significantly enhance its competitive edge by accelerating time-to-market and increasing business agility—so you can react faster to threats and seize opportunities in new markets. In this white paper, you’ll learn six critical tips for achieving and maintaining alignment between your employees and your business goals.
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Companies spend millions each year conducting mandatory training. Whether triggered by an audit, the risk of non-compliance, bad PR, or internal training requirements, achieving compliance can be difficult and costly. One of the biggest challenges that organizations face today is reducing costs from fines
and lawsuits. Download this white paper to find out how a learning management compliance solution can help manage your compliance requirements.
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Mobile learning is extending the reach of how organizations deliver training, and providing the benefits of e-learning to users who were previously "out of reach." By expanding the access of e-learning, mobile learning enables organizations to provide knowledge and training to employees, partners, and customers in new ways. This field guide explores five critical steps to ensure that you get the most out of your mobile learning investment.
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While e-learning content creation used to be a very expensive and complicated endeavor, new rapid development tools are making the process much simpler and less costly. How? Essentially, these new tools provide easy-to-use templates that allow you to create content without programming skills or a high level of technical knowledge. Learn more. Download this white paper now.
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In this white paper, you’ll learn the ten most important things to consider before you embark on organizational alignment project, how to position HR in the process and what role HR professionals should play and best practices for avoiding common pitfalls, such as planning a multi-tiered rollout to help goals work their way down an organization.
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Wondering why performance management matters? Discover the 10 vital capabilities an organization can only achieve with a best-of-breed employee
performance management (EPM) system.
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This executive report presents findings from SumTotal’s Training and Information Sharing survey of sales and marketing professionals.
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Tenaris, an organization operating in the steel and energy industries, faced a number of business challenges, including managing the complete spectrum of training from e-learning to classroom and integrating informal and formal learning methodologies. The company chose SumTotal Learning Management as a platform for training initiatives and to administer a variety of learning activities for both internal and external audiences.
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Sodexo, an integrated food and facilities management services company, faced inconsistent, paper-based systems when it began its strategic initiative around talent management and succession planning. SumTotal’s complete talent management platform helped Sodexo transition to an online, process-oriented framework designed to transform talent management and succession planning, leading to significant time and cost savings.
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Pfizer needed a standards-based learning management system to accommodate legacy content developed in-house and content from third-party providers. Using the SumTotal Learning Management, Pfizer Sales Training developed a Web-based blended learning program incorporating content from a variety of sources. Download the case study to see all the results, including an increase in market share for one physicians’ product by 900%.
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Pacific Life needed to bring enterprise-wide learning technology into the company to ensure the success of compliance training. So it implemented a strategic compliance training initiative powered by SumTotal Learning Management to deliver critical online training and to streamline learning management across the enterprise. Find out the results of this initiative, including a shortened compliance training cycle by 82%.
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NASCO, a healthcare claims administrator provider for BlueCross and BlueShield companies, deployed SumTotal’s integrated talent management platform to streamline performance management processes and introduce efficiencies to better manage its workforce. It chose SumTotal for its easy-to-use technology and personalized approach to service and support. See how it achieved a 38% improvement in its performance management process.
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Murray Metals Group, an independent UK-based metal business, needed to develop a structured approach to learning across the organization and build a consistent learning program across all 20 geographical locations. Murray Metals Group chose SumTotal® Learning Management to act as a central learning management resource, thereby successfully establishing a learning and development capability within the organization. See how.
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MultiCare Health System was overspending on core education processes, and employees and managers were increasingly reporting that education services were difficult to navigate and not aiding them in their work. SumTotal’s Learning Management enabled a substantial transformation for MultiCare: from a virtually nonexistent system to a robust learning management solution that supports the entire enterprise. Read the case study.
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To better manage its rapidly growing and diverse employee base, Medica required an advanced performance management process that would link employee goals to the organization and corporate mission. Medica selected SumTotal’s integrated talent management platform to automate its performance management and goal setting processes. Find out how Medica realized a significant boost in efficiencies after just one review cycle.
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Lion Nathan, a leading Australian alcoholic beverage maker, deployed SumTotal's integrated talent management platform to bring its primary processes, including employee performance and goals, succession planning, compensation, and 360 feedback, into a single technology platform. Find out how SumTotal helped Lion Nathan support its market-connected achievement culture, while promoting leaders from within the organization.
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When the JPMorgan Chase’s Card Services organization began experiencing rapid growth across multiple sites, their performance improvement team quickly realized it would need a new content authoring solution to continue meeting its training objectives. The company chose SumTotal ToolBook authoring software to create media-rich online courses integrated with SumTotal Learning Management to deliver training and track results.
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To help job seekers become job-ready sooner, increase flexibility for job seekers in rural areas, replace instructor-led training with e-learning, and streamline operations and keep upfront costs minimal, Jobfind Centres Australia, member of Job Services Australia, turned to SumTotal® Learning Management. The product delivered Web-based e-learning programs, achieving better outcomes for job seekers and other benefits.
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Having experienced rapid growth, HDFC Standard Life (HDFCSL) needed to scale up learning and development to accommodate the rush of new hires and reach all employees. HDFCSL launched a companywide learning management program based on the SumTotal Learning Management solution that delivers, tracks, and analyzes the progress of blended online and instructor-based training, raising employee participation to 100% within 5 months.
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As a global company, GKN faced a spread-out workforce and disconnected processes, with separate and inefficient workforce performance, goals management, and learning and development processes. GKN needed to streamline and connect all of its strategic HR processes by deploying an integrated people management solution. Read the case study and see the results GKN achieved with SumTotal’s integrated talent management platform.
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When Fallon Community Health Plan (FCHP) had concerns about the effectiveness of performance evaluation process, it sought to increase workforce productivity by aligning corporate and individual goals that would result in improved business performance. FCHP selected SumTotal’s integrated talent management platform and gained substantial improvement in performance evaluations from the previous year, among other benefits.
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Exempla Healthcare was facing several business challenges, including achieving 100% compliance on annual required training, establishing consistency and content standardization among hospitals, and reducing student time spent in training. The company selected ToolBook®, along with SumTotal Learning Management, to create, deliver, and track training using one integrated system. Read the case study and see the benefits.
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Because of government-mandated hiring complexities, Edcon had difficulty in identifying high performers, and it was growing too quickly to make the necessary changes to hire the right candidates from such a small talent pool. Edcon selected SumTotal’s integrated talent management platform for hiring and competency management and plans to deploy additional integrated components, including performance, goals, and succession.
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Dollar Tree, the leading operator of single price point dollar stores in the US, required a Web-based solution that provided 24x7 nationwide access to performance appraisals. Dollar Tree selected SumTotal’s integrated talent management platform due to its native integration of core talent management functions and relied exclusively on it for deep configurability to match the technology to its unique business processes.
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Cegos, Europe’s largest learning and development company, decided to focus on blended learning, a flexible approach that combines traditional face-to-face teaching methods with online training techniques. So Cegos installed the SumTotal Learning Management complemented by authoring tools, skills management modules, and solutions specifically designed for training course administration—and transformed its business model.
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The South African retail bank Capitec needed to comply with new legislation on lending policies and track learning activities across bank branches, etc. So, Capitec, with SumTotal® partner LR Learning Solutions, launched a companywide talent management program dubbed “e-village” based on the SumTotal Learning Management solution that delivers, tracks, and analyzes the progress of online learning. Read about the benefits.
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To improve its performance processes, Brunswick required a better performance management model and system to support. Brunswick selected SumTotal’s integrated talent management platform as the foundation of its performance management strategy. What appealed to Brunswick was SumTotal’s configurability and deployment flexibility, and ability to host the option. See how Brunswick has revamped its performance review process.
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BÖWE BELL + HOWELL utilized SumTotal’s integrated talent management platform to implement a holistic talent management strategy, enable real-time human resources (HR) data processing, and analysis, and eliminate inefficient, time-consuming manual processes. The company chose four SumTotal suites to support its enterprise strategy, including compensation, performance, succession, and analytics. Read about the benefits.
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Ariba, a company that delivers sourcing, procurement, and commodity expertise to help organizations optimize their spending processes and supplier relationships, needed to identify workforce strengths and weaknesses and build specialized e-learning for new hires, etc. It turned to SumTotal Learning Management to assess talent and deliver highly targeted blended learning to increase employee competencies. Read the case study.
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When Amway needed to provide training to over 4 million distributors worldwide, improve sales readiness and retention of new distributors, and manage learning across regions with different regulatory issues, it deployed SumTotal Learning Management, in three separate on-premise installations. See how this e-learning rollout to over 1.8 million people in 2 years helped Amway grow penetration to new distributors by 30%.
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When American Management Association (AMA) needed to migrate instructor content into virtual format; incorporate video, diagnostic instruments, polls, and evaluations; and build a curriculum that would drive the customer’s experience, it turned to SumTotal Learning. AMA deployed SumTotal Learning to manage the virtual classroom experience for individuals and corporate customers, creating a live online experience. See how!
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Looking to establish global consistency and best practices in managing its employees, and to centralize its HR information and data, ALFA, a Mexican company in manufacturing and other industries, selected SumTotal’s integrated talent management platform to be its standard human capital platform across its diverse business units. See how the flexibility and configurability of SumTotal facilitated ALFA’s new HR strategy.
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A systematic talent mobility strategy enables organizations to more effectively acquire, develop, align, engage, and retain high performing and potential talent by implementing a consistent and global process for talent rotation. This report explores the importance of a talent mobility strategy, considerations for approaching and deploying the strategy and supporting technology, and its significant business benefits.
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Succession planning is not a silo. To take advantage of new opportunities, avoid the looming talent crisis, and mitigate the risk of untimely departures, companies must extend succession planning across their organizations and fully integrate it into their broader talent ecosystems. Know how this can best be achieved by leveraging a single talent management platform coupled with a strong focus on process and strategy.
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Today’s human resources (HR) executives are leading forward-thinking organizations in integrating human capital management (HCM) to optimize organizational success over the long term. See how a complete view of the entire employee lifecycle—enabled with a centralized, integrated HCM platform—provides executives the information and t tools they need to ensure they have the most efficient teams in place to achieve success.
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In successful organizations today, putting the “horse before the cart” means performance must drive development goals and learning priorities—not the other way around or one without the other. Learning management should be less about coordinating resources and serving up just-in-time courses, and more about how worker development is intrinsically a part of a larger organizational development process to impact the bottom-line.
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Empirical research has revealed that improving human resources (HR) process, technology, and data integration to eliminate silos and facilitate cross-functional reporting affords significant business benefits. Based on SumTotal’s global survey data, this white paper dives into the top five HR process integrations that provide organizations with the most business value. Find out what they are.
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Building on the limitations of traditional learning management systems—e.g., in federating information to external reps, SumTotal’s Extended Enterprise solution can bring about the efficient delivery of knowledge for the strategic purpose of transforming business performance. See how this platform can help specific verticals, such as financial services/insurance, promote and sell their products to external audiences.
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Given the significant impact that an engaged workforce has on business performance and the bottom-line, improving employee engagement has become a top priority for leading companies. See how organizations that embrace employee engagement, supported by a single, integrated talent management software platform, are reaping the rewards in terms of improved business performance and ultimately increasing their shareholder value.
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Promoting band image, improving overall business performance, and keeping customers happy is a main concern of many businesses. This paper demonstrates how the Extended Enterprise platform can help specific verticals to promote and sell their products to external audiences. Know the value of the Extended Enterprise solution in financial services, insurance, government, retail, manufacturing, healthcare, and associations.
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To effectively transform succession planning from a manual, paper-based process to one that is systematic and technology-enabled, CEOs must focus on laying a solid foundation supported by strong executive leadership. Read this CEO guide to get five key tips to jump-start your succession planning efforts to better manage risk and ensure business continuity and to know how a strong succession strategy can impact your company.
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Integration is the new currency of HR. Based on SumTotal's global survey data, this whitepaper dives into the top five HR process integrations that provide organizations with the most business value: better internal talent mobility, decreased voluntary turnover, better workforce alignment to overall business strategy, improved workforce productivity, and faster on-boarding (time-to-productivity).
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Once reserved for the upper echelons of senior management, and often viewed—erroneously so—as replacement planning to mitigate risk, today’s succession planning is being redefined.
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Research shows that an engaged workforce impacts business performance and, ultimately, shareholder value. Companies with more engaged employees have better financial performance, higher customer satisfaction, higher employee retention, and more productive employees. Companies with higher percentages of engaged employees perform better than their industry peers. Download the whitepaper to find out how.
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A systematic talent mobility strategy enables organizations to more effectively acquire, align, develop, engage, and retain high-performing and potential talent by implementing a consistent, repeatable, and global process for talent rotation. This report explores considerations for approaching and deploying the strategy and supporting technology and the significant business benefits that it affords.
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Performance management systems enable organizations to automate and optimize their performance processes and align employee development and goals with corporate objectives. This field guide will explore five critical steps to ensure that you get the most out of your workforce performance management investments.
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Recruiting and hiring systems streamline the entire hiring lifecycle from talent needs assessment and requisition creation to candidate selection and onboarding. This field guide will explore five critical steps to ensure that you get the most out of your recruiting and hiring investments.
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Succession planning systems manage business risk and ensure leadership and critical role continuity across all levels of an organization. This field guide will explore five critical steps to ensure that you get the most out of your succession planning investments.
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Learning management systems (LMS) manage all aspects of education by automating and managing the administration, management, delivery, and end user experience of blended learning programs. This field guide will explore five critical steps to ensure that you get the most out of your learning management investments.
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Compensation management systems automate and manage the planning, modeling, budgeting, analysis, and execution of enterprise-wide compensation plans. Organizations that have invested in these systems cite a number of significant benefits. This field guide will explore five critical steps to ensure that you get the most out of your compensation planning investments.
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Automating employee development based on performance objectives with integrated talent management technology. Organizations are turning to talent management suites to link strategic functions such as goal alignment, performance management, competencies, compensation, development, and succession planning.
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Leveraging integrated human capital processes to optimize organizational success. Having a complete view of the entire employee lifecycle—enabled with a centralized, integrated HCM platform—provides executives the information and the tools they need to ensure that they have the most efficient teams in place to achieve success.
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Automating employee development based on performance objectives with integrated talent management technology.
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Emerging technologies promise the possibility of big benefits. But real success comes only when a technology’s strengths outweigh its limitations. In the field of learning management, this often means user support must be among the solution’s strengths if it is to thrive. Discover how users have influenced today’s top five e-learning learning trends, and how you can use them to unlock your organization’s full potential.
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Cruise line Holland America is committed to developing employee skills and competencies, enhancing customer service and satisfaction, and proactively addressing regulatory compliance requirements. At any given time, thousands of the company’s employees are at sea—complicating training and records-keeping. Discover how the cruise line found in SumTotal a solution that increased the skills of a globally dispersed workforce.
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CourseUp!—a developer of computer-based training solutions for franchises—chose SumTotal to provide technology for delivering instruction on how to best launch and run a franchise. CourseUp! needs a platform that manages the transfer of information from corporations to their franchises, and software for developing online assessments and scenario-based training. Find out how SumTotal helps deliver cost-effective solutions.
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Managers of learning and talent already know a learning management system (LMS) can help companies cut costs or improve profits. But how do you show that return on investment (ROI) to others? Learn more about the benefits, as well as how to assess the ways an LMS can positively effect your business and to calculate an LMS’s real cost of ownership, whether as a software-as-a-service solution or a traditional purchase model.
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Consistency is a common challenge for partner and supplier managers across industries and around the world. How can companies instill common messaging, brand-identity, and quality practices across this extended enterprise? A learning management system (LMS), as part of a knowledge management strategy, can help bridge this gap. Find out how LMS can help you cut training costs and ensure partner compliance in ten steps.
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Ariba, Inc., with over 1,500 employees, makes software to help companies assess, capture, and reconcile spending. Post-merger, Ariba wanted to assess its staff’s strengths and weaknesses, and looked for a program to help measure competencies in sales and consulting. With SumTotal’s ResultsOnDemand platform as part of its Competency Development system, Ariba identified the top—and bottom—three competencies. Find out how.
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St. George Bank is Australia’s fifth largest bank, with over 8,500 employees. Along with teaching its channels about the bank’s products, St. George must ensure its partners comply with Australian financial regulations. To replace a cumbersome paper-based system used to train its distribution channels, the bank installed SumTotal learning management system (LMS). Find out how the bank benefited from the LMS solution.
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Royal LePage, a Canadian real estate franchiser, originally implemented a learning management system (LMS) that proved to be cumbersome and of little benefit to agents. By moving over to a SumTotal LMS solution, participation increased by 150 percent, with an expanded range of agent certification courses on offer. And, salespeople are ready for the field faster than before. Learn more about the benefits of LMS systems.
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Many companies don’t place a high enough value on the importance of learning and development. How can you convince the rest of your organization to get on board? You need to build a business case that involves more than a return on investment (ROI) document or static business plan. Find out ten steps that can help you address immediate problems, build alliances throughout the company, and make a successful business case.
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Companies spend millions each year conducting mandatory training for audits, the risk of noncompliance, internal training requirements, and a plethora of other reasons. Manual training processes increase a company’s risk of noncompliance—and can be redundant. Read the 10 steps that can help you develop an enterprise-wide compliance training strategy, to reduce the costs and the compliance risks of mandatory training.
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SumTotal Systems recently surveyed 10,000 directors of training from primarily US-based companies to learn how they’re pushing outside their corporate walls to their partners and customers. Over 35 percent are currently training customers and partners with learning management systems (LMSs). Find out why they’re using LMS functionality to help drive their business globally while maintaining performance standards.
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