Kaiser Permanente serves the health care needs of 8.2 million members across the US. To maintain high quality of service, Kaiser continually invests in training its employees at all levels of the organization. But its regionally based training programs were resulting in inconsistent training and massive duplication of effort. Find out about the learning management solution Kaiser installed and the subsequent benefits.
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Because “Generation Y” will soon make up the bulk of the workforce, companies need to evolve their human resources (HR) programs and services to deliver to Gen Y, and focus on recruiting and retaining this next generation of workers. For HR programs to be successful, you need to know the issues surrounding Gen Y in the workplace, including why Gen Y behaves differently from Generation X and the Baby Boomers. Learn more.
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Companies must strike a balance between maintaining centralized control of learning technology, programs, and budgets and providing the business units with appropriate levels of local control. Scotiabank has found a balance with a learning management solution that allows each training group to set its own priorities. Discover Scotiabank’s approach and how its federated training governance organization serves its needs.
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Cisco, a provider of networking solutions for the Internet, has more than 225 sales and support offices in 75 countries. Quickly and effectively integrating new employees from over 25 acquisitions was a headache without a single platform for its learning systems. Learn about the scalable, Web-based learning management system Cisco deployed, and how the solution even helped deliver a faster time to market for new products.
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Procter and Gamble has operations in over 70 countries and more than 100,000 employees worldwide. Due to the competitive global consumer products industry, P&G faced the challenge of quickly sharing new product information and building skills in key areas—on disparate learning management systems (LMSs). Read about the LMS the company implemented for a faster pace of global learning and time to market, and reduced costs.
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Continental Airlines, the world’s sixth-largest airline, has more than 3,100 daily flights throughout the Americas, Europe, and Asia. Having employees across the globe, the airline realized that training for regulatory compliance auditing and reporting is a key human capital management issue. Find out how a learning solution helped the airline use the right tools, processes, and training to achieve compliance.
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Winston Churchill once said, “Personally, I’m always ready to learn, although I do not always like being taught.” Formal training and informal learning can be combined to create powerful education opportunities for groups and for individuals. Include personalization in the mix and you have a recipe for almost certain success. It sounds straightforward, but is the implementation of such programs as simple as it seems?
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Walk the halls of any business, stand around any water cooler, and you’ll hear it. People are talking about last night’s TV show, what their families are up to, even what the weather will be. But wait, there’s something more. Hear it? They’re talking about work—projects and problems, ideas they have, solutions they’ve found. Welcome to the world of informal learning. Now find out how you can capture its business value.
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How people learn is now as important as what people learn. Organizations that appreciate new learning styles and provide their employees with Web 2.0 tools, such as wikis, blogs, video capturing and editing applications, and virtual worlds, have a greater chance of creating a successful learning process. The question is not whether you can benefit from informal learning initiatives, but how to implement them successfully.
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“Our most important asset.” This time-honored litany has now become the topic of hot debate in the corporate boardroom as well as the headlines of most business publications. As organizations look internally to achieve sustainable competitive advantage, human capital management (HCM) has taken on heightened strategic importance. But do you have what it takes? How are best-in-class organizations really leveraging HCM?
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