Infosys Technologies Products / Solutions

Credit Risk in the US Energy Industry: CNRA and Its Implications
Infosys Technologies

The US energy sector has experienced recent loss of counterparty confidence. To offset this, managing credit risk has become paramount. Knowing…

Plugging Revenue Leakage in the Utility Industry
Infosys Technologies

Utilities are under intense pressure to improve corporate performance despite increasing costs, regulatory pressures, and enhanced customer…

Streamlining the Supply Chain
Infosys Technologies

Unlike most other business, transmission and distribution companies do not have the flexibility to adjust their prices independently based on…

Enhancing the Agility of Customer Information Systems in Utilities
Infosys Technologies

Customer information system (CIS) projects in the utilities industry have earned a reputation for being disruptive to business, very expensive,…

Managing On-demand Package Implementations
Infosys Technologies

Why choose on-demand when there are so many integrated software solutions on the market? Because on-demand packages provide a number of benefits…

Evolution at the Speed of Change: SAP CRM 5.2 and Beyond
Infosys Technologies

The future of customer service management (CRM) is changing—and SAP’s CRM 5.2 is a big part of the reason. SAP is known for constantly enhancing…

Rich Internet Applications (RIA): Opportunities and Challenges for Enterprises
Infosys Technologies

Rich Internet applications (RIAs) represent the next wave in the evolution of web applications, as they promise the richness, interactivity,…

Adopting Service-oriented Architecture Increases the Flexibility of Your Enterprise
Infosys Technologies

Time was, information technology (IT) systems lasted much longer. Organizational restructuring was uncommon, as business did not really require…