Every small and medium-size business needs to map out a comprehensive talent strategy. Read this white paper to learn how you can help your company avoid roadblocks. Understand how you can navigate major changes such as growth, expansion, efficiency, and innovation.
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Technologies can streamline existing processes (which are often paper-based in small to medium-size businesses), making the process faster, reviews more effective, goals much clearer, and results easier to track. Leverage more efficient and effective performance and goal management processes in your small to medium-size business by following these five steps.
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Start by managing all of your core human resources (HR) data in the cloud, then open up a full 360-degree view of your employees with integration from talent management and third party-solutions. Follow these five recommendations to streamline processes and increase efficiencies for small to medium-size businesses.
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Gaining efficiencies is a top priority for human resources (HR) professionals. But how can HR make compensation management more efficient when flexibility seems nonexistent? Follow these five recommendations to increase efficiencies and effectiveness of compensation management for your small to medium-size businesses.
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Learn about a single platform, deployed in the cloud, that gives small to medium-size businesses greater visibility into their workforce by providing a single employee global system of record. With data supported by employee and manager self-service, human resources (HR) can pull real-time reports with accurate workforce data to make informed talent decisions. Download this business brief.
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Efficient, cost-effective people management has become mission-critical for most businesses. You can’t afford to select an HR solution only to find that it lacks the functionality you really need, nor can many companies handle the disruption and cost of switching solutions if one doesn’t work out. Doing thorough due diligence on the front end pays off. You might already have a list of questions in mind to ask prospective vendors, but the following pages contain the top ten questions many vendors hope you DON’T ask. The answers will tell you what you really need to know and help you pick the best solution for the greatest value, effectiveness, and long-term use.
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More and more, engagement, or lack thereof, is cited as a reason people leave jobs. How do you foster engagement and when does it start? By providing your new hire with a strong first impression, you can forge a lasting bond that benefits employee and employer as well as the organization as a whole. A number of factors influence successful onboarding of new hires. Read this white paper to discover 10 new hire best practices that can ease new employees’ entry into your organization and help turn new hires into passionate, productive team players.
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In an economic climate characterized by cost-cutting and increased regulatory requirements, HR faces growing demands to communicate the value it creates in ways that CEOs can better appreciate. That means moving away from soft measurements such as “improvements” and adopting quantifiable metrics similar to those executives use to monitor the overall business. Meaningful HR metrics can include things such as recruitment costs, employee retention rates, and employee satisfaction metrics. With such metrics in hand, HR is better able to deliver additional value, savings, and increased productivity to the business. Read this white paper to learn more about the benefits of using BI tools to deliver strategic metrics to HR.
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For HR leaders who are considering automation to transform their people management processes, gaining a full understanding of the significant advantages offered from true cloud technology should be a first step. Those organizations already using automated solutions via on-premise software will also want to weigh out the options of switching to cloud delivery for greater efficiency. This white paper dispells some common myths about cloud delivery and looks at the key benefits of HCM automation in the cloud.
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With the right reporting and business intelligence tools, HR can help provide visibility into the company’s workforce, leading to improved financial results and sound, fact-based human capital management decisions. By looking beyond soft measures, you can identify what factors contribute to the company’s success, as well as areas that may be negatively impacting long-term goals, and even begin to forecast future workforce trends. This e-guide outlines reports and tools that HR professionals can turn to when delivering data to executives, as well as tips for more effectively utilizing workforce data for better human capital investment decisions.
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Even the most seasoned HR professionals can find themselves trapped in the same administrative time drains day after day. This eBook gives five technology tips that allow you to work smarter and reclaim hours of lost time in the day while making your entire organization more productive. By streamlining and automating routine, time-consuming activities you’ll be able to spend more time on strategic, value-added activities and less time on administration.
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Fostering employee engagement is critical to creating an effective, innovative workplace. Increased employee engagement has the potential to positively impact your entire organization, and bring about higher accountability to performance across the board. Employee engagement is also a key factor in career development—engaged employees are far more likely to be effective and charismatic leaders. This white paper looks at ways to measure and increase employee engagement, so that your company can reap the benefits of an engaged workforce, including improved productivity, better customer service, increased employee retention, and increased customer retention.
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Demand for global workforce visibility and insight is huge; yet many HR teams today are only able to produce data on what is currently happening or what occurred in the past. But HR needs to move beyond “what occurred,” applying full analytical capabilities to understand “why an event happened” so proactive changes can be made to improve overall business performance. This type of complex exploration and examination, where financial implications and cause and effect are studied, helps elevate HR to the most strategic level—transforming the HR manager to HCM strategist. Read this white paper to discover how cohesive business intelligence can proactively impact your organization.
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This report is based on aggregate data collected from more than from more than 1,800 human capital management (HCM) software comparisons performed using Technology Evaluation Centers’ (TEC’s) TEC Advisor software selection application. Read this report to see what TEC data reveals about what your peers are looking for in HCM solutions, including customization, delivery model, functionality, and server and database platforms.
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Organizations today realize that measuring and managing their talent plays a critical role in the growth and success of their business. To this end, they require increasingly sophisticated methodologies and tools to properly assess talent acquisition and mobility—ensuring they have at all times the most qualified individuals in the right positions. See how SHL’s talent measurement technology can help them achieve these goals.
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The SHL Universal Competency Framework (UCF) incorporates a model of performance at work that defines the relationships between competency potential, competency requirements, and competencies themselves. This paper outlines the key benefits of using a model for competencies and how such a model can be used to assess people in the workplace and, ultimately, to improve organizational performance.
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Graduate recruiters are increasingly looking for innovative ways to identify high-quality talent in an ever more competitive marketplace. This white paper presents the findings from a study of the United Kingdom graduate recruitment marketplace, discusses the challenges faced by graduate recruiters, and presents an insight into the work-relevant skills possessed by undergraduates, including the extent to which these skills meet the demands of employers.
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This commentary describes the profiling approach to pre‐employment assessment, compares it to the predictive approach to assessment, and discusses some of the major issues with the profiling methodology. It then describes the results of an analysis comparing the effectiveness of the two methods in selecting insurance sales agents. Read this white paper to learn more about profiling approaches.
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This white paper explores some of the drivers of the current focus on on-boarding, walks through some of the financial implications of improving the on-boarding process, and outlines a model of on-boarding that spans the employee lifecycle. By attending to these aspects of selection and on-boarding, organizations will be better placed to deliver excellent customer service and to retain their staff as economic growth takes a firmer foothold.
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There are a finite number of forces that influence business success. Most of these are driven by the abilities and motives of the people who make up our workforce. As such, the use of objective talent data to align your organization's talent with its strategic objectives yields a significant return. This is what SHL calls people intelligence. This report aims to provide a compass for organization's striving to improve their talent management initiatives.
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Globally and across industries there is an increased interest in the relationship between quantifiable data on talent and business results. Most businesses do capture talent data, and nearly half are making decisions based on that information. This report features several studies demonstrating how the people intelligence gained by organizations through assessment enables them to make better hiring and development decisions and improve business performance.
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Some of the distinctive issues involved in implementing or refining a talent management strategy include careful alignment with the business strategy, reliable measurement, and, increasingly, the effective use of information technology (IT). The aim of this guide is to highlight a range of best practice principles and lessons learned in the implementation of talent management processes.
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Founded in 2008 as an HR technology company, Vana Workforce now sells Vana HCM software exclusively as a cloud application company. Vana HCM, fully native on the Force.com platform, is designed for small and medium enterprises, and is a truly global application, available in multiple currencies and languages and with country-specific regulatory reporting. In 2012, Vana closed its first round of external funding and released Update 9 of its solution. In this report, TEC principal analyst P.J. Jakovljevic gives an overview of the background and functionality of Vana HCM, details the latest release of the solution, and tells what to expect from the vendor in 2013.
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CalidusCloud (formerly Callidus Software) has, in a relatively short time frame, significantly changed its composition and complexion. The vendor is at the forefront of technological advancements in sales performance management (SPM) and sales effectiveness management, and for more than 15 years has been helping businesses increase revenue by aligning sales and marketing. TEC principal analyst P.J. Jakovljevic takes a closer look.
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Kronos, a software vendor that helps organizations of all sizes in various vertical industries better manage their workforce, revealed its latest workforce management applications at its recent user conference. Get TEC principal analyst P.J. Jakovljevic’s insight of these recent Kronos releases and how they can help you realize a multitude of benefits by taking a strategic and comprehensive approach to managing your workforce.
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Virtual interviewing, an online media-rich Web and voice response technology, can overcome many of the pitfalls of recruiter-led phone interviews while expanding the pool of applicants available to the customer service organization. Automating the interview process reduces recruiting costs, makes recruiters more effective, and improves overall business performance metrics, including employee retention. Read this white paper to learn more.
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This report is based on aggregate data collected from almost 5,000 completed comparisons of human resources management (HRM) software performed using TEC Advisor. TEC research indicates that 60 percent of companies looking for HRM software have relatively small HRM purchasing budgets. Although each organization has its own unique requirements for HRM solutions, most are actively trying to develop a more comprehensive view of the state of the company, measure performance, and improve the decision-making process.
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The Principal Financial Group describes its experience with Oracle Fusion Human Capital Management. CIO of Corporate Services Brian Ness and Assistant Vice President of HR.
By downloading this document, you agree to provide contact information and other data to select sponsors of this content.
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The concept of human resources (HR) transformation is not new, but many HR organizations are still striving to achieve the transition from a purely transactional function to one that also delivers strategic value. This white paper examines some of the fundamental problems that fragmented information technology (IT) systems are causing for HR functions that have adopted—or are planning to adopt.
By downloading this document, you agree to provide contact information and other data to select sponsors of this content.
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This white paper explores six key technical questions that every enterprise should ask when selecting a cloud-based HCM application. For each one, we examine why Oracle Fusion HCM is the best solution for any enterprise looking to harness cloud computing to modernize and extend its HR systems.
By downloading this document, you agree to provide contact information and other data to select sponsors of this content.
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This white paper is designed to give you greater insight into the pros and cons of putting your HR applications in the cloud. You’ll learn about which applications and cloud delivery models make the most sense not just for your human resources (HR), but for your company’s industry and business model. You’ll also gain a better understanding of the myths circulating about software as a service (SaaS) and other cloud solutions, and why an enterprise-grade solution may make the most sense.
By downloading this document, you agree to provide contact information and other data to select sponsors of this content.
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Oracle Fusion Talent Management was developed with the user in mind. Over 1,700 customers participated in a variety of design, testing, and feedback sessions to help create this innovative human capital management (HCM) solution. This white paper will provide you with an overview on how organizations can choose to embrace some portions of Fusion applications, while retaining your current HCM investment.
By downloading this document, you agree to provide contact information and other data to select sponsors of this content.
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Is your organization using mobile apps for human resources (HR) yet? Do you know if you should be, or even could? If you want to run mobile HR apps, do you know the best business process candidates to run mobile? Mobile apps for HCM are still coming into their own right, and this article will give help you define a strategy for rolling out apps and understand which HR functions are best suited for them.
As a registered TEC member, your contact information may be shared with the sponsors of this content.
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The world of analytics has shifted emphasis over the past two decades—from looking at the past to looking at the future. Read this article to understand how human resources (HR) predictive analytics works and how you can take advantage of this cutting edge technology, and profit from it.
By downloading this document, you agree to provide contact information and other data to select sponsors of this content.
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This white paper examines the human resources (HR) service delivery challenges facing organizations today, outlines a common approach to delivering world-class HR service, and details the technology necessary to transform workforce service delivery.
By downloading this document, you agree to provide contact information and other data to select sponsors of this content.
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Organizations may be supported by workforce analytics to drive return on human capital investment today and into the future and to see the value the workforce delivers to organizational performance. This paper will introduces a human resources (HR) analytics offering and show how the increased power of having metrics and analytic insight can align core HR business processes with organizational goals and strategies.
By downloading this document, you agree to provide contact information and other data to select sponsors of this content.
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This Unified Human Capital Management and Talent Technology Survey Report addresses how businesses are using human capital management (HCM) to meet their growth goals. The survey results are representative of large and smaller enterprises and reflect the input of 126 respondents.
By downloading this document, you agree to provide contact information and other data to select sponsors of this content.
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Companies aiming to stay ahead of the competition are carefully choosing technology solutions to improve their business processes—and this also holds true for their human resources. But before you fall victim to a ‘Franken-suite’ built upon layers of acquired systems, read this paper to know how a 100 percent organic, integrated talent and learning management solution will best support your employee and technical needs.
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During these challenging times companies need to do more with less. This need extends throughout the organization-and companies' accounting and finance organizations are rising to the challenge. Know the most critical challenges faced by the CFO organization of companies in improving staff productivity and effectiveness of their operations according to research conducted by the Institute of Management Accountants (IMA).
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This white paper outlines actionable, measurable best practices for going beyond controlling the costs associated with absent employees, to improving workforce schedules and facilitating compliance with government and internal regulations.
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Striving for employees to be able to collect, update, and access data anytime anywhere, organizations are leveraging smartphones and tablets to extend HR data and processes, creating new thresholds of efficiency, decision-making, and competitive advantage. Read this research report for new insights and examples on how mobility is impacting enterprise applications, data and processes, with a particular focus on HR applications.
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Loyal and satisfied employees are the foundation of successful business performance. Yet, new research shows employee loyalty slipping worldwide. The importance of building and rebuilding employee loyalty is paramount for organizations that want to retain their top talent and avoid the high costs associated with high turnover. Read this white paper and know 10 strategies for fostering employee engagement and motivation.
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Core HR is the essential (if not the most glamorous) component of an organization's human capital management strategy. And what successful companies understand is that core HR lays the foundation for not just compliance, but employee engagement and business success. Based on data from nearly 300 organizations, this Aberdeen Research Brief examines how core HR service delivery is linked to true HR/business partnership.
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Many high-performing organizations have established key objectives for their frontline employee hiring processes. With the growth of “big data,” the tools are now in place to consistently achieve this. Get two examples illustrating the link between poor employee performance and high attrition, as well as some strategies to improve your ability to select candidates that will be high-performing employees with longer retention.
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Compliance officers need steady nerves to manage the legal and compliance risks posed by third-party intermediaries. Regardless of how well respected the third-party organization, how well written the contract, or how well established the brand company’s in-house compliance program, compliance requires effective third-party risk management. Read this paper and know the 5 critical steps in managing third-party compliance risk.
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Today, Clinical Research Organizations (CRO) and clinical service providers play an ever-increasing role across the value chain. The wave of eClinical solutions has prompted many such organizations to implement training management and qualification management programs to both employees and associated clinical research sites and physicians. Read this paper for four guiding rules for structuring an eClinical training solution.
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Many FDA-regulated companies need to assess how their personnel demonstrate competency for assigned functions. This paper explores how an automated competency assessment can be embedded into the process training, so that follow-up actions, such as the assignment of additional training or initiating a remedial mentoring program, happen automatically. This leads to more precise training and more accurate, audit-ready records.
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This paper highlights the environmental impact of printing and discusses how a managed print service can support an organization's sustainability goals, while also lowering costs and driving business efficiency.
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HR automation ranges from simple spreadsheet-based solutions to complex enterprise-wide solutions that automate every single process of the HR function—and can even extend to employees and sourcing partners. This paper looks at the various levels of sophistication that organizations have typically automated, and articulates the benefits that occur when the organizations take leaps through various levels of sophistication.
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Top organizations are turning to human resource information systems (HRIS) for all of their human resources (HR) needs. With an HRIS, companies can align HR strategy with business objectives to get the most out of their workforces and adapt quickly to market changes. Today’s best-in-class HRIS automate everything related to HR in a single Web-based software system This white paper was developed to help you select an HRIS.
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Managing employee performance may seem like a common sense business practice, but a recent study revealed that many employees have never had a performance review or have found their review to be not useful. This white paper discusses how implementing best practices for performance management company-wide can increase the likelihood that employees will be doing their best work possible while reducing the ineffectiveness of a fragmented performance management policy.
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The IQMS product EnterpriseIQ 7.8 is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for mixed-mode manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.
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The IQMS product EnterpriseIQ 7.8 is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for process manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.
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Talent acquisition is a key priority for HR executives. Pre-employment assessment tools enable hiring leaders to evaluate job candidates to determine how they potentially fit a hiring profile for specific jobs. Being able to hire individuals that meet or exceed these profiles enables the organization to improve quality of hire. Download this paper and see how your recruiting process can drive performance improvement.
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Social learning can be classified as any type of learning where a person learns vicariously through observations of, or interactions with, others. Useful social technologies enable providers and users to navigate what is now called the “seven Cs”: content, consumption, contribution, conversation, collaboration, connections, and control, while remaining meaningful to the workflow of the business.
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Lean manufacturing initiatives and strategies can also be effectively applied toward a business’s largest controllable expense: its workforce. This paper examines lean manufacturing workforce management initiatives, the opportunities and benefits they provide, and the enterprise applications available to manage and support them.
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The by-product of a changing economy, increasingly mobile and remote workforces are fueled by the proliferation of high-speed networks. This white paper outlines how to best manage a rapid transition to work environments that support a global, mobile, and remote workforce, making the best of their skills and maintaining their identification with the organization, its culture, and its goals.
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This learning management white paper outlines the top 2012 trends in today’s learning management space and why they’re relevant.
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For small staffing agencies, background screening of temporary employees is not only a key component in protecting their customers and their business, but also necessary to compete with large staffing agencies that typically employ such vetting procedures as a matter of course. This industry brief outlines the risks that arise from bad hires and how careful background screening can mitigate those risks. Read the white paper.
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Armed with the information provided in this white paper from HireRight about the risks of inadequate employee vetting and the benefits provided by background screenings, in-home service companies can take steps to better ensure the safety of their customers, employees, and property. Background screening—in partnership with a trustworthy background check agency—is a solid investment in your company’s success. Read more.
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As background screening and drug testing have become commonplace, many employers have shifted the focus toward making their screening programs and practices better—more efficient, more accurate, more flexible, faster and more appealing to both hiring professionals and applicants. The HireRight 2011 Employment Screening Benchmarking Report points to an array of best practices that can help organizations achieve these goals.
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Volunteer organizations recognize the importance of carefully vetting their volunteers before trusting them with the welfare of the various communities they serve (youth, elderly, disabled). Background screening is a key component in protecting their organization and their community members. This industry brief outlines the risks that arise from bad volunteers and how careful background screening can mitigate those risks.
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With the recent economic recession, small business owners who providing health care services have undertaken steps to reduce unnecessary overhead and expenses. But health care providers recognize the importance of carefully vetting their employees before trusting them with the welfare of their patients. This industry brief outlines the risks that arise from bad hires and how careful background screening can mitigate those risks.
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Although most businesses have high standards, they also are challenged by limited resources. In addition, they frequently need to move quickly when the time comes to make a hire. Yet each applicant and employee adds business and security risk. Fortunately, performing background checks on applicants and employees is an effective way to discover potential issues that could affect your business. Read this business guide.
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Many companies are now critically examining procedures for hiring new employees. This white paper outlines and explains seven “best practice” recommendations for fortifying any company’s workforce screening program. These recommendations are derived from HireRight’s experience providing guidance to, and defending, employers and background check providers of all types and sizes in every jurisdiction in the United States.
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Employee screening is a critical capability for organizations today. No longer just a part of the hiring process, employee background checks, eligibility verification, and even tax credit screening are increasingly part of the ongoing talent lifecycle. This Research Brief by the Aberdeen Group looks at best practices used and results delivered through the use of employee screening tools and solutions. Get the key insights now.
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Credit Suisse, a global banking and financial services company, embarked on a global HR transformation program in early 2008 to create a number of shared service centers primarily focused on back-office HR operations. After evaluating a number of vendors for delivery capabilities, cost effectiveness, and a host of other factors, Wipro was awarded the contract. This case study by Everest Group provides a 360-degree view of this engagement.
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This research brief examines the use of workforce analytics tools as well as the way best-in-class organizations align workforce strategies with business objectives. It looks at existing technologies and makes recommendations to enable organizations to address workforce optimization, talent plans, and human resources (HR) service delivery. Read it and discover how your company can achieve best-in-class performance.
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Depending on the size and type of your business, your enterprise resource planning (ERP) solution may touch every department from accounting to warehouse management (WM). That can make it difficult to select the right solution for your company. But there are three critical modules an ERP system must have in order to deliver basic ERP benefits to any company, regardless of size or industry. Find out what they are.
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There is an increasing trend among employees toward using their personal mobile device for fulfilment of their work commitments. While this appears to bring many benefits for the employee while, on the face of it, reducing upfront costs for employers, it does introduce significant on-going costs and risks for the organisation. However, with many appealing mobile consumer devices being offered, the trend is likely to increase. Organizations need to work out suitable strategies and policies to manage this complex and hybrid situation in the best interests of both themselves and their employees.
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Successful goal alignment, as part of a unified approach to talent development, can help your company significantly enhance its competitive edge by accelerating time-to-market and increasing business agility—so you can react faster to threats and seize opportunities in new markets. In this white paper, you’ll learn six critical tips for achieving and maintaining alignment between your employees and your business goals.
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Companies spend millions each year conducting mandatory training. Whether triggered by an audit, the risk of non-compliance, bad PR, or internal training requirements, achieving compliance can be difficult and costly. One of the biggest challenges that organizations face today is reducing costs from fines
and lawsuits. Download this white paper to find out how a learning management compliance solution can help manage your compliance requirements.
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Mobile learning is extending the reach of how organizations deliver training, and providing the benefits of e-learning to users who were previously "out of reach." By expanding the access of e-learning, mobile learning enables organizations to provide knowledge and training to employees, partners, and customers in new ways. This field guide explores five critical steps to ensure that you get the most out of your mobile learning investment.
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While e-learning content creation used to be a very expensive and complicated endeavor, new rapid development tools are making the process much simpler and less costly. How? Essentially, these new tools provide easy-to-use templates that allow you to create content without programming skills or a high level of technical knowledge. Learn more. Download this white paper now.
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In this white paper, you’ll learn the ten most important things to consider before you embark on organizational alignment project, how to position HR in the process and what role HR professionals should play and best practices for avoiding common pitfalls, such as planning a multi-tiered rollout to help goals work their way down an organization.
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Wondering why performance management matters? Discover the 10 vital capabilities an organization can only achieve with a best-of-breed employee
performance management (EPM) system.
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This executive report presents findings from SumTotal’s Training and Information Sharing survey of sales and marketing professionals.
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Sodexo, an integrated food and facilities management services company, faced inconsistent, paper-based systems when it began its strategic initiative around talent management and succession planning. SumTotal’s complete talent management platform helped Sodexo transition to an online, process-oriented framework designed to transform talent management and succession planning, leading to significant time and cost savings.
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NASCO, a healthcare claims administrator provider for BlueCross and BlueShield companies, deployed SumTotal’s integrated talent management platform to streamline performance management processes and introduce efficiencies to better manage its workforce. It chose SumTotal for its easy-to-use technology and personalized approach to service and support. See how it achieved a 38% improvement in its performance management process.
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To better manage its rapidly growing and diverse employee base, Medica required an advanced performance management process that would link employee goals to the organization and corporate mission. Medica selected SumTotal’s integrated talent management platform to automate its performance management and goal setting processes. Find out how Medica realized a significant boost in efficiencies after just one review cycle.
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Lion Nathan, a leading Australian alcoholic beverage maker, deployed SumTotal's integrated talent management platform to bring its primary processes, including employee performance and goals, succession planning, compensation, and 360 feedback, into a single technology platform. Find out how SumTotal helped Lion Nathan support its market-connected achievement culture, while promoting leaders from within the organization.
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As a global company, GKN faced a spread-out workforce and disconnected processes, with separate and inefficient workforce performance, goals management, and learning and development processes. GKN needed to streamline and connect all of its strategic HR processes by deploying an integrated people management solution. Read the case study and see the results GKN achieved with SumTotal’s integrated talent management platform.
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When Fallon Community Health Plan (FCHP) had concerns about the effectiveness of performance evaluation process, it sought to increase workforce productivity by aligning corporate and individual goals that would result in improved business performance. FCHP selected SumTotal’s integrated talent management platform and gained substantial improvement in performance evaluations from the previous year, among other benefits.
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Because of government-mandated hiring complexities, Edcon had difficulty in identifying high performers, and it was growing too quickly to make the necessary changes to hire the right candidates from such a small talent pool. Edcon selected SumTotal’s integrated talent management platform for hiring and competency management and plans to deploy additional integrated components, including performance, goals, and succession.
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Dollar Tree, the leading operator of single price point dollar stores in the US, required a Web-based solution that provided 24x7 nationwide access to performance appraisals. Dollar Tree selected SumTotal’s integrated talent management platform due to its native integration of core talent management functions and relied exclusively on it for deep configurability to match the technology to its unique business processes.
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To improve its performance processes, Brunswick required a better performance management model and system to support. Brunswick selected SumTotal’s integrated talent management platform as the foundation of its performance management strategy. What appealed to Brunswick was SumTotal’s configurability and deployment flexibility, and ability to host the option. See how Brunswick has revamped its performance review process.
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BÖWE BELL + HOWELL utilized SumTotal’s integrated talent management platform to implement a holistic talent management strategy, enable real-time human resources (HR) data processing, and analysis, and eliminate inefficient, time-consuming manual processes. The company chose four SumTotal suites to support its enterprise strategy, including compensation, performance, succession, and analytics. Read about the benefits.
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Looking to establish global consistency and best practices in managing its employees, and to centralize its HR information and data, ALFA, a Mexican company in manufacturing and other industries, selected SumTotal’s integrated talent management platform to be its standard human capital platform across its diverse business units. See how the flexibility and configurability of SumTotal facilitated ALFA’s new HR strategy.
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Oracle JD Edwards EnterpriseOne (v. 9.0) is now TEC Certified for online evaluation of discrete enterprise resource planning (ERP) solutions in TEC's ERP Evaluation Center. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.
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Epicor ERP Software System (v. 9.05) is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturers in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.
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The Meta4 product PeopleNet 7 is now TEC Certified for online evaluation of human resources solutions in the Human Resource Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, and in-depth analyst commentary.
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A systematic talent mobility strategy enables organizations to more effectively acquire, develop, align, engage, and retain high performing and potential talent by implementing a consistent and global process for talent rotation. This report explores the importance of a talent mobility strategy, considerations for approaching and deploying the strategy and supporting technology, and its significant business benefits.
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Succession planning is not a silo. To take advantage of new opportunities, avoid the looming talent crisis, and mitigate the risk of untimely departures, companies must extend succession planning across their organizations and fully integrate it into their broader talent ecosystems. Know how this can best be achieved by leveraging a single talent management platform coupled with a strong focus on process and strategy.
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Today’s human resources (HR) executives are leading forward-thinking organizations in integrating human capital management (HCM) to optimize organizational success over the long term. See how a complete view of the entire employee lifecycle—enabled with a centralized, integrated HCM platform—provides executives the information and t tools they need to ensure they have the most efficient teams in place to achieve success.
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In successful organizations today, putting the “horse before the cart” means performance must drive development goals and learning priorities—not the other way around or one without the other. Learning management should be less about coordinating resources and serving up just-in-time courses, and more about how worker development is intrinsically a part of a larger organizational development process to impact the bottom-line.
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Empirical research has revealed that improving human resources (HR) process, technology, and data integration to eliminate silos and facilitate cross-functional reporting affords significant business benefits. Based on SumTotal’s global survey data, this white paper dives into the top five HR process integrations that provide organizations with the most business value. Find out what they are.
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Given the significant impact that an engaged workforce has on business performance and the bottom-line, improving employee engagement has become a top priority for leading companies. See how organizations that embrace employee engagement, supported by a single, integrated talent management software platform, are reaping the rewards in terms of improved business performance and ultimately increasing their shareholder value.
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This white paper presents an overview of IFS Applications for asset management of nuclear power plants, including corrective, preventive, and condition-based maintenance functionality for safe work management in a hazardous environment. Also included are asset lifecycle management tools to track changes to the assets that affect operational limits and conditions (OLCs).
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Promoting band image, improving overall business performance, and keeping customers happy is a main concern of many businesses. This paper demonstrates how the Extended Enterprise platform can help specific verticals to promote and sell their products to external audiences. Know the value of the Extended Enterprise solution in financial services, insurance, government, retail, manufacturing, healthcare, and associations.
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To effectively transform succession planning from a manual, paper-based process to one that is systematic and technology-enabled, CEOs must focus on laying a solid foundation supported by strong executive leadership. Read this CEO guide to get five key tips to jump-start your succession planning efforts to better manage risk and ensure business continuity and to know how a strong succession strategy can impact your company.
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A human resources department is continually challenged to administer the company’s workforce, respond quickly to change, and ensure the company is properly staffed to support core business objectives. Comprehensive human resources management functionality helps simplify and optimize HR processes through integrated applications that bridge the gaps caused by outdated, disparate systems that drive up costs and workloads.
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Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data, such as record-keeping, time and attendance, and payroll processing, is a cornerstone of every HR operation, and the way companies collect and maintain such data is critical. Find out what core HR management capabilities and systems today’s companies are using.
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Investing in a human resource management system (HRMS) can help you tap into the wide range of business intelligence that already resides within your HR department. Read further to find out implementing an HRMS can help you streamline your administrative activities, become more efficient and productive, and find new ways to move your business forward, giving your company a competitive advantage in today’s marketplace.
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Integration is the new currency of HR. Based on SumTotal's global survey data, this whitepaper dives into the top five HR process integrations that provide organizations with the most business value: better internal talent mobility, decreased voluntary turnover, better workforce alignment to overall business strategy, improved workforce productivity, and faster on-boarding (time-to-productivity).
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Once reserved for the upper echelons of senior management, and often viewed—erroneously so—as replacement planning to mitigate risk, today’s succession planning is being redefined.
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Research shows that an engaged workforce impacts business performance and, ultimately, shareholder value. Companies with more engaged employees have better financial performance, higher customer satisfaction, higher employee retention, and more productive employees. Companies with higher percentages of engaged employees perform better than their industry peers. Download the whitepaper to find out how.
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A systematic talent mobility strategy enables organizations to more effectively acquire, align, develop, engage, and retain high-performing and potential talent by implementing a consistent, repeatable, and global process for talent rotation. This report explores considerations for approaching and deploying the strategy and supporting technology and the significant business benefits that it affords.
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Performance management systems enable organizations to automate and optimize their performance processes and align employee development and goals with corporate objectives. This field guide will explore five critical steps to ensure that you get the most out of your workforce performance management investments.
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Recruiting and hiring systems streamline the entire hiring lifecycle from talent needs assessment and requisition creation to candidate selection and onboarding. This field guide will explore five critical steps to ensure that you get the most out of your recruiting and hiring investments.
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Succession planning systems manage business risk and ensure leadership and critical role continuity across all levels of an organization. This field guide will explore five critical steps to ensure that you get the most out of your succession planning investments.
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Learning management systems (LMS) manage all aspects of education by automating and managing the administration, management, delivery, and end user experience of blended learning programs. This field guide will explore five critical steps to ensure that you get the most out of your learning management investments.
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Compensation management systems automate and manage the planning, modeling, budgeting, analysis, and execution of enterprise-wide compensation plans. Organizations that have invested in these systems cite a number of significant benefits. This field guide will explore five critical steps to ensure that you get the most out of your compensation planning investments.
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Automating employee development based on performance objectives with integrated talent management technology. Organizations are turning to talent management suites to link strategic functions such as goal alignment, performance management, competencies, compensation, development, and succession planning.
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Leveraging integrated human capital processes to optimize organizational success. Having a complete view of the entire employee lifecycle—enabled with a centralized, integrated HCM platform—provides executives the information and the tools they need to ensure that they have the most efficient teams in place to achieve success.
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Automating employee development based on performance objectives with integrated talent management technology.
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Microsoft Dynamics GP 10.0 is now TEC Certified for online evaluation of human resources (HR) solutions in the Human Resource Management (HRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.
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A growing number of businesses are adopting enterprise resource planning (ERP) systems to give their departments accurate and accessible shared data. Human resource Management (HRM) isn’t being left out of the loop. In fact, most major ERP vendors now offer their customers HRM modules that help automate an array of tasks while generating crucial data for enterprise planning and optimization. Know the top five modules.
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The human resource management system (HRMS) ProStaff from BIS is now TEC Certified for online comparison of HRMS in TEC's Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.
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Business travel has long been a critical component for achieving corporate goals. But in 2010, enterprises have begun to transform their perception of expense management from an unavoidable cost to a strategic mindset. This report is a go-to guide for enterprises seeking to convert their decade-old complacence of this everyday business practice to one that aligns with a new age of organizational goals.
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To manage the workforce appropriately, human resources (HR) needs to implement consistent, integrated, and flexible processes and systems. By establishing best practices that are supported with technology, HR can achieve greater efficiency (by reducing the burden of handling administrative tasks) while delivering strategic value (by equipping managers with the right information at the right time) to the organization.
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Research has shown that top performing organizations are using core Human Resources (HR) technologies to manage costs, ensure compliance, and automate processes to free up HR resources to focus on strategic business priorities. This research brief from the Aberdeen Group looks at how these organizations are using SAP solutions to address their cost containment, compliance, and automation needs.
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This briefing introduces appreciative inquiry as a key ingredient in dramatically improving the effectiveness of process and organizational transformation.
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This white paper explores the reasons why organizations do not realize true value from performance management systems, and describes best practices for realizing true value.
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This report outlines 10 recommendations for companies to advance its human resources (HR) technology strategy. From conducting a global systems inventory and redeploying software to recalibrating talent strategies and targeting critical roles to focusing on end-user experience and tapping social collaboration, it offers easy-to-implement recommendations to help organizations d position themselves for long-term success.
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Many organizations don’t understand how learning management can make the difference between an efficient tactical process and true strategic human resources (HR). This paper discusses five areas of talent management, demonstrates how the absence of a learning component can hold an organization back, and shows how an organization can benefit from integrating learning management into its talent management processes.
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Save the Children needed to build a leadership team and an engaged workforce with the right competencies. They decided on an integrated approach to talent management that included competency modeling, performance management, learning management, and succession planning solutions. Learn how it allowed the organization to develop a leadership pipeline, enhance skills, and create a more engaged workforce.
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Advantage Sales & Marketing (ASM) didn’t become a national company until six years ago. Before then, it was a group of 26 regional brokers with the challenge of getting separate businesses to act like one company. Learn how ASM found a comprehensive and efficient learning and talent management solution that fostered collaboration among its distributed workforce and unified several areas of human resources (HR).
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What should occupational health and safety (OHS) managers be looking for as they consider taking their incident reporting capabilities to a more robust online solution? This white paper takes you through a number of key issues that need to be dealt with, the best way to solve these issues and, finally, what online solutions are available today, including their pros and cons.
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This paper examines how a talent management system (TMS) that integrates learning, performance management (PM), compensation, development, and succession planning can make a bottom-line difference in a retailer’s ability to reduce turnover, manage change, and achieve strategic goals. It also examines how retailers are using software-as-a-service (SaaS) solutions to make optimum use of budgetary and staff resources.
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Ahold—an international group of supermarkets and food service operators based in the US and Europe—needed a way to provide compliance training, and ensure that general employee training could be done within set timelines. Learn how the company implemented a learning management system (LMS) that could ensure timely compliance and general employee training, and support the company’s changing business needs.
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The City of Montreal Police Service (SPVM) was seeking a new human resources (HR) system to manage professional development plans. The organization’s HR department knew that the new system needed to cover training management, competency management, and performance management. Learn more about the HR system that the SPVM chose, and the benefits it provides to both officers and HR workers.
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10 years ago, only a few people believed that human resources (HR) would rise to such a prominent position within organizations. This document discusses the changing role of HR, as well as current and future challenges for HR professionals. It synthesizes findings from 40 interviews with HR leaders and executives from 25 North American and European organizations in a variety of major corporate sectors.
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Oracle E-Business Suite (12.1) is now TEC Certified for online comparison of process manufacturing enterprise resource planning (ERP) systems in TEC's Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.
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Oracle E-Business Suite (12.1) is now TEC Certified for online comparison of human resource management (HRM) solutions in TEC's Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.
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When the top management at Hamworthy Gas Systems realized that the company needed to prepare for considerable organic growth, and gain better control of its core and support business processes, they began upgrading the company’s IT systems. Learn how a new solution, encompassing project and contract management, engineering, procurement and material management, and more, helped Hamworthy gain new perspective on its future.
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PDS's human resource management system (HRMS), Vista HRMS 4.1, is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC’s research services for assistance with their software selection projects. Download this 24-page TEC report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.
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SPECTRUM Human Resource Systems Corporation’s human resource information system (HRIS), iVantage 5.0, is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC’s research services for assistance with their software selection projects. Download this 24-page TEC report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.
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KAMCO Industries, Inc. is an injection molder that serves tier-one and -two suppliers to Honda. After years of using stand-alone solutions and spreadsheets to manage business and production operations, the company was finding it challenging to maintain and support its IT infrastructure. Learn how KAMCO chose a new enterprise resource planning (ERP) system that helped it increase efficiency and standardize operations.
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Human resource (HR) managers face a dilemma. They’d like to spend more time improving the work environment, or helping management reduce workforce related costs, hire better talent, and improve existing talent through training and development. But most days, they’re stuck doing paperwork. Learn how human resources management systems (HRMS) can help your HR department improve results, increase efficiency, and lower costs.
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Human resource (HR) departments have an increasingly strategic role within an organization, particularly in the areas of recruiting, compensation, benefits cost containment, and employee development. But often the HR staff finds itself burdened with too many administrative tasks and never-ending paperwork. Learn about solutions that can help your HR department reduce routine administration and cut through complexity.
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Improving workforce performance can drive corporate performance. Even seemingly small changes in workforce productivity can have a huge impact on the bottom lines of large organizations. Learn how deploying workforce management (WFM) technology can transform your company’s operations, and provide data that improves core human resources (HR) applications like workforce planning, recruiting, and performance management.
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With an economic recovery underway, retailers are leveraging workforce management (WFM) tools to help them address their most pressing needs—cost reduction, return on investment (ROI), and measurably improved performance—while instilling practices that will serve them tomorrow and beyond. Find out how market leaders are leveraging the considerable benefits of WFM systems to gain a significant competitive advantage.
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Less than one third of manufacturers can boast world-class employee engagement (the ability to “secure a competitive performance advantage by having superior systems in place to recruit, hire, develop, and retain talent”). Discover how workforce management systems can help manufacturers more effectively measure employee performance, direct human resources (HR), and leverage talent in order to compete effectively.
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Because they are seeing fewer cost savings from other lean initiatives, many manufacturers are now seeking to optimize their workforces the way they’ve optimized other assets. In order to begin putting the workforce first, these companies are using workforce management (WFM) systems to handle human resources (HR) tasks and obligations, reduce labor costs, increase output, and make better use of in-house capabilities.
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London Health Sciences Centre (LHSC) needed a workforce management solution that could accommodate the requirements of a 9,000+ employee organization with multiple unions and facilities. Learn how LHSC replaced its cumbersome and outdated timekeeping systems, with a solution that helped enhance payroll accuracy and efficiency, comply with labor and organizational rules, and advance the human resources (HR) agenda.
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An optimal workforce creates a shopping experience that is profitable for retailers and satisfying for customers. However, for many retailers, achieving optimal workforce supply across large and distributed operations is hampered by cumbersome and inaccurate labor budgeting and planning efforts. Learn about planning and budgeting techniques, and workforce management solutions that can help your workforce stay agile.
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Complying with the Fair Labor Standards Act (FLSA), the Family Medical Leave Act (FMLA), and other labor laws and regulations is a major challenge for employers. At the same time, non-compliance with these government regulations is becoming increasingly costly. Learn about solutions that are helping the world’s largest companies to effectively plan, deploy, and manage their workforces to achieve compliance objectives.
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When department store retail chain Burlington Coat Factory faced the challenge of efficiently handling workforce management processes across 417 stores in 44 states, it began seeking a replacement for its antiquated and cumbersome systems. Find out how the company chose a new solution that helped streamline time and attendance, improve payroll accuracy, and provide managers with easy-to-use reporting and analytics tools.
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In most industries, labor represents the greatest proportion of operational costs. By helping to optimize that labor, workforce scheduling can help companies reduce expenses. But for most companies, scheduling is still more burden than benefit. Discover scheduling techniques that best-in-class companies are using to achieve greater operational efficiencies, and increase satisfaction among employees and customers.
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As businesses adopt enterprise resource planning (ERP) systems to give their departments accurate and accessible shared data, human resources (HR) isn’t being left out of the loop. In fact, most major ERP vendors now offer their customers HR modules that help automate an array of tasks while generating crucial data for enterprise planning and optimization. Get Focus Research’s take on the top 5 HR modules for ERP systems.
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For many companies, collaborating with outside partners involves sharing confidential information. Unfortunately, in order to work quickly and efficiently, project team members must sometimes share information without using a safe collaboration platform—putting companies at risk of security breaches. Learn how IT leaders can mitigate that risk by creating highly secure online work spaces for document sharing.
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To improve efficiency and reduce overall workload on financials personnel, California (US)-based utilities company South Coast Water District (SCWD) needed a new financials system with integrated human resources (HR) functionality. Find out how Technology Evaluation Centers (TEC) helped SCWD define its financial and HR requirements, evaluate its short list of solutions, and shorten the software selection process.
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Needing to meet demand from the Internet and other sources, Polish furniture maker Deftrans implemented an enterprise solution with functionality for personnel and payroll, warehouse management, financials, invoice management, and more. With the new system, the company has reduced the time needed to prepare goods specifications and other warehouse operations, as well as ensured greater accuracy of invoices. Learn more.
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“Stay at work/return to work” (SAW/RTW) programs address workforce productivity, costs, and lost time due to medical issues. The SAW/RTW approach is a collaborative process aimed at returning an employee to full work capacity after a medical incident. The task bank—work the employee is able to perform given any medical restrictions—is a vital tool in the process. Learn how to create and manage a best-practice task bank.
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For most midsize and large companies, a “stay at work/return to work” (SAW/RTW) program has become a necessity. The impact of unscheduled absence within business operations can be severe, resulting in disrupted workflow and reduced productivity or output. Implementing a SAW/RWT program to properly manage absence and disability can address these and other issues, significantly reducing costs. Learn more about the benefits.
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The adage “you can’t manage what you can’t measure” is true of many things in warehouse management, but perhaps nowhere more so than for the productivity of your workforce. Payroll is typically the largest single expense in the warehouse, and so many companies are using warehouse management systems (WMSs) and other technologies to do more in less time. But a labor management solution might do more for you—find out how.
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KLA-Tencor Corporation, leading supplier to the microelectronics industry, provides an employee training program that focuses on grooming its personnel to be the most competent in the industry with the ability to optimize the performance of its systems. To accommodate the company’s training program—with personalized, classroom computer-based training—KLA-Tencor adopted an enterprise learning management system (LMS).
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Learning management systems (LMSs) have evolved over their short history in many ways. From the first classroom-based “training management systems” to today’s e-learning solutions, here’s a look at the future of learning technologies and current industry trends. Discover more about how performance management, informal learning, social media, and Web 2.0 are affecting the development of learning technologies.
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Companies dealing with industry or government regulations are often required to meet specific standards for system security, audit trails, and verification of electronic documents. With electronic data increasingly replacing printed documentation, new strategies are needed for dealing with regulatory compliance. Discover how these regulations can affect the use of learning management systems (LMSs) for employee training.
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Unencrypted communication between users’ workstations and the backend SAP servers is a significant vulnerability to your SAP environment. This can put the confidential data inside your SAP systems and your entire business activity at risk—and have a negative impact on your customers. Find out how to reduce business risks and improve audit results through encrypted communication and two-factor user authentication for SAP.
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“Computer rage” is inevitable and costs millions of dollars annually in lost payroll and productivity. Reducing computer rage means investing in employee education and software customization. Increased knowledge and improved software usability eases employee frustration when systems don’t behave as expected. Confident employees can solve issues quickly without disrupting the rest of the workplace, saving time and money.
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Retaining good IT staff for clients is no easy task. They face issues regarding competitive rates, contracts, benefits, liabilities, and more. So how do companies determine if they have the right model of retained staff? Or how much of a firm’s IT should be outsourced? What are the typical billing models used by service providers? Get help with these and other questions, addressed from the service provider’s perspective.
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In 2006, Poudre Valley Health System (PVHS) was about to open a new hospital in Colorado (US). PVHS’s human resources (HR) department saw the need to change some existing processes, including the method of referencing job candidates. After one year of using a new HR hiring process solution, PVHS was able to predict supervisor evaluations of new hires and had the potential to save over $850,000 (USD). Learn more.
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Onboarding is not a “nice-to-have,” but rather a need-to-have. You spend considerable time and money filling job vacancies—so why not take steps to ensure new hire retention? When you leverage new employees’ experience into competitive advantage, you’ll see greater efficiency, gains in retention and productivity, and the improved company brand that result from an engaged and motivated workforce. Find out how.
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A commonsense approach to defining an onboarding initiative starts with the company defining its objectives, prioritizing its goals, and carefully evaluating the options. When considering human resources technology specifically designed with the onboarding process in mind, you should focus on the flexibility of the onboarding solution options. Learn more about managing employee onboarding with an automated solution.
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Traditional approaches to employee onboarding are often more simplistic than they are successful. Transactional onboarding automates the onboarding process to transition new employees into their new roles, while acculturation onboarding, also known as socialization, quickens the new employee to effectiveness. Learn more about the two onboarding methods, and compare how they can bring you a return on investment (ROI).
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Transactional onboarding aims to achieve value by optimizing, perfecting, and controlling specific tasks in the employee onboarding process. Tasks that help meet these objectives fall into three categories: automating paperwork and forms, automating the flow of data, and ensuring compliance. Learn more about these tasks, their processes, and how an automated onboarding system can help you manage your recruitment process.
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There’s nothing like a recession to reveal the efficacy of shared services as a delivery model for human resources (HR) administration. Companies experienced with HR shared services find the model efficiently handles day-to-day administrative transactions, including such delicate issues as the paperwork aspects of layoffs, thus freeing staff to focus on morale and other issues caused by the economic downturn. Learn more.
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For companies that seek to align their workforces with business objectives and turn human capital into a competitive advantage, learning and development will be a critical enabler. Best-in-class companies are more than twice as likely as laggard companies to have a learning and development strategy that’s integrated with overall strategy. Find out how you can avoid lagging and become more like the best-in-class companies.
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Unfortunately, leaders often lack the visibility to predict workforce needs in difficult times, and human resources (HR) professionals often lack the business acumen to answer detailed data-driven workforce questions. As a result, many companies are currently operating in crisis mode, reacting to economic turmoil by downsizing their workforce. Find out how you can use workforce analytics for strategic workforce planning.
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Most enterprises have accumulated a surfeit of workforce and employee data. Only leading-edge companies are making extensive use of data to drive human capital management (HCM) decisions the way most companies use financial and marketing data to make strategic business decisions. Learn more about why—and how—you should be making fact-based workforce planning decisions that will help you survive the current recession.
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Interaction center managers must deliver greater value on smaller budgets. But you can’t simply cut costs and services, or your customers won’t remain satisfied. To better weather the economic storm, release the untapped potential of your interaction center with software that maximizes your workforce management capabilities. Learn how to go beyond traditional channel data for bigger contact center return on investment.
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Automation of human resources (HR) processes and integration across various functions can provide visibility into and analysis of the workforce. Having a single reliable source of information is key to enabling this visibility, which in turn can enable your company to align skills with business objectives. Learn more about how you can optimize your HR systems to meet your current—and future—human capital management needs.
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Talent management is just a matter of anticipating the need for human capital and then creating a plan to meet it. But many approaches to talent management fail, as they’re based on outdated forecasting models. But you can anticipate and meet demand in an uncertain environment by borrowing lessons from operations and supply chain research—and forge a new way of looking at succession planning and talent management.
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Today, many human resources (HR) organizations find themselves with a tapestry of HR systems, many of which do not work well with each other. But many “integrated” suites—bringing together processes for recruiting, compensation, learning, and performance management—can enable a new set of talent management applications. Find out how you can develop a plan for better integration of your talent and HR management solutions.
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Economic activity in emerging markets is growing at around 40 percent—as compared with 2 to 5 percent in the West and Japan. Businesses all over the globe are competing for people who have numerous options and high expectations. How can your company attract and retain talent in emerging markets in Brazil, Russia, India, and China—offering new employees what they want, while ensuring your bottom line is met? Find out.
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Strong evidence supports the notion that a well-groomed insider is a key to sustained company performance. In an analysis of 1,800 successions, company performance was significantly better when insiders succeeded to the job of chief executive officer (CEO). Learn why CEO choice matters—and how you can work toward better corporate succession planning by choosing a high-potential executive from within your company.
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Following several acquisitions, Colombia-based ceramics manufacturer Corona found itself with multiple enterprise resource planning (ERP) systems to manage. To find a single ERP solution that was suitable for all of its facilities, and would integrate with its existing business software, Corona turned to Technology Evaluation Centers (TEC). Learn how TEC’s selection methodology helped Corona choose the right ERP software.
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Untamed costs can deplete the precious working capital that’s critical to your ongoing operations. But, you can get a handle on costs by taking steps to improve operational efficiency. By instituting efficient automated processes, you can reduce waste, unnecessary overtime, and many other cost factors. Find out how an integrated business system can help you improve gross margins while offering more competitive prices.
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Need a model to help calculate an estimate of manpower needs by role, timeline, and labor cost to build a data mart based on user-supplied variables? Here’s a calculator that provides two estimates. The first is based on using the traditional “develop by committee,” and the second on developing the same data mart at the developmental level. The model needs minimal input and can be changed to fit your needs. Find out more.
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Companies once responded to tighter labor markets with a greater emphasis on recruiting. Today, more firms are focusing on engagement, retention, and driving better performance from their existing workforce while still looking out for talent from the outside. And investing in employees’ training and development can provide big rewards. Learn about the benefits of an integrated learning and performance management system.
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People—that is, talent—are at the heart of any strategy to master the business challenges of high-tech companies. For best results, human resources (HR) organizations must transform from taking the role of service provider to that of strategic business partner. Find out about the four imperatives a successful HR organization must address in order to develop a competitive HR strategy and win the war for talent.
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Studies and statistics suggest that, because of demographic trends, companies will soon face a shortage of talent. In response, many companies have begun adopting processes and tools to more effectively recruit, retain, and develop talent. At the top of the list are human capital management (HCM) and talent management systems. Find out how these new technologies can help your company survive the coming talent crunch.
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When you upgrade enterprise application software, you want to realize expected benefits as quickly as possible and minimize costs, disruption, and risk. In tough economic times, there is absolutely no room for budget overruns and the potential disruption to business operations—which are always risks of an application upgrade. An end-user management solution can help you realize return on investment (ROI). Find out how.
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Unimed Porto Alegre, with 41 percent of the health care market share in Sao Paolo (Brazil) managed to make significant improvements to its operations by implementing a new solution to deal with hundreds of thousands of monthly online transactions. For one thing, the payment process has been reduced from 3 days to 10 hours or less. Learn about the other benefits this online customer service solution provides.
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Does your company need to capture and cost direct and indirect labor? Does it also need to configure user input devices to meet their specific requirements and accommodate changes in the way time and attendance are calculated? Learn about a web-based workforce management solution that automates the collection of labor and attendance information, facilitates the processing of complex attendance policies, and more.
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Companies with a large, complex workforce face distinct management challenges. Not only do you need to determine which employee is best suited to perform a specific job on a given day, you must also know which employees shouldn’t work, according to demand forecasts, company policy, and employee preferences. Explore the various dynamics involved in managing employee vacations and the steps to take to optimize time off.
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Developing and analyzing market data, though time-consuming, is a critical task for any human resources (HR) or compensation analyst. Determining a precise market rate helps companies attract and retain valuable employees, and adjust compensation ranges to reflect changes in the market. Learn how standardized analysis procedures can help maintain consistency and accuracy throughout your company’s compensation program.
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To get around the limitations of their existing payroll systems, many companies are still using spreadsheets and homegrown applications for compensation management. Human resources (HR) system providers have responded by offering compensation administration functionality as part of their integrated HR solutions. Discover 10 critical things to look for when considering a compensation administration tool for your company.
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Organizations are dealing with a new organizational model. Employees often work remotely, and they interact with teammates, peers, and customers through the phone, Internet, and instant messaging. Their managers may be in other cities. Learn how talent management and social networking technology can help align your company, and allow employees to collaborate efficiently, without a traditional top-down management model.
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By automating and optimizing business processes, companies gain the efficiency, clarity, and flexibility they need to support the creative development of products and services. Employees in such an environment spend less time on mundane business tasks, focusing instead on generating new ideas and innovative products. Learn how integrated software solutions can help you invest and innovate to sustain your company’s growth.
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Companies initiating layoffs in response to market problems tend to focus on retaining “high-potential” people. Unfortunately, human resources (HR) departments’ definition of “high-potential” often leaves out a company’s best problem solvers. A better approach is to put your most talented employees to work solving the problems facing your company. Find out how to identify your best problem solvers and help them thrive.
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Unsurprisingly, research shows that the majority of companies see their future predicated on how well they can innovate. However, just throwing IT technology at issues in the hope that innovation will happen is not viable. Ideas are ephemeral and easily crushed within the wrong environment. Creating a suitable culture, allied with a well implemented idea management approach combined with strong leadership, is required.
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Demand for knowledge workers is building even as their experience, skills, and abilities are in ever shorter supply. And, the needs of this diverse talent pool are shifting. Rather than focusing on acquisition and retention, you should focus instead on what employees care most about. Discover strategies that enable you not only to hire the best talent, but to develop it by connecting employees to what matters to them.
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The practice of human resources (HR) management has evolved dramatically over the past 10 years. Some might argue that those changes are sufficient to satisfy today’s business requirements. But will they be enough to meet the critical challenges of tomorrow? Find out how effectively first-generation HR initiatives dealt with strategic issues, and what you’ll need to focus on for a successful response to future changes.
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Although early customers of human resources outsourcing (HRO) are moderately satisfied, many are not achieving the benefits expected from HRO. Some of the reasons for this include a perceived lack of innovation by service providers, resource constraints, and misaligned expectations. Buyers must thoroughly evaluate several criteria and know what they need to have in place in order to reap the rewards of HRO. Learn more.
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If there's one constant in any business today, it's pressure. And dealing with pressure can lead managers toward the temptation of taking complete control. However, this often stifles the one element that enables companies to break away from the pack: employee-driven innovation. Learn why empowering your customer-facing employees is the new path to achieving extraordinary, sustainable results—and find out how to do it.
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Recent EquaTerra market research finds a consensus among western business leaders that increased globalization is inevitable—and that it will generally be beneficial. Quickly and efficiently leveraging opportunities created by globalization is the best way to avoid being overwhelmed by its challenges. Learn how to compare buyer and service provider data and get insight into developing a responsive global strategy.
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Here's an all-too typical scenario. Management at a multinational company decides to implement a standardized enterprise resource planning (ERP) solution. Everyone expects to cut costs and improve core end-to-end processes. But 13 months later, vital key performance indicators (KPIs) don’t improve as planned. Discover how a company focused on user performance to bring its ERP reality back into alignment with its vision.
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Because “Generation Y” will soon make up the bulk of the workforce, companies need to evolve their human resources (HR) programs and services to deliver to Gen Y, and focus on recruiting and retaining this next generation of workers. For HR programs to be successful, you need to know the issues surrounding Gen Y in the workplace, including why Gen Y behaves differently from Generation X and the Baby Boomers. Learn more.
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Companies must strike a balance between maintaining centralized control of learning technology, programs, and budgets and providing the business units with appropriate levels of local control. Scotiabank has found a balance with a learning management solution that allows each training group to set its own priorities. Discover Scotiabank’s approach and how its federated training governance organization serves its needs.
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Cisco, a provider of networking solutions for the Internet, has more than 225 sales and support offices in 75 countries. Quickly and effectively integrating new employees from over 25 acquisitions was a headache without a single platform for its learning systems. Learn about the scalable, Web-based learning management system Cisco deployed, and how the solution even helped deliver a faster time to market for new products.
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Procter and Gamble has operations in over 70 countries and more than 100,000 employees worldwide. Due to the competitive global consumer products industry, P&G faced the challenge of quickly sharing new product information and building skills in key areas—on disparate learning management systems (LMSs). Read about the LMS the company implemented for a faster pace of global learning and time to market, and reduced costs.
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Continental Airlines, the world’s sixth-largest airline, has more than 3,100 daily flights throughout the Americas, Europe, and Asia. Having employees across the globe, the airline realized that training for regulatory compliance auditing and reporting is a key human capital management issue. Find out how a learning solution helped the airline use the right tools, processes, and training to achieve compliance.
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Before you talk to a payroll services provider, you need to ask yourself several important questions about the current situation of your organization, and to consider its budget, expected growth, and more. Here’s a checklist of some of those questions so you can make the most of your consultation with potential services providers. Get organized and know your requirements before you commit to buying a payroll solution.
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CourseUp!—a developer of computer-based training solutions for franchises—chose SumTotal to provide technology for delivering instruction on how to best launch and run a franchise. CourseUp! needs a platform that manages the transfer of information from corporations to their franchises, and software for developing online assessments and scenario-based training. Find out how SumTotal helps deliver cost-effective solutions.
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Corporate leaders must look carefully at how their companies are organized and staffed, and keep the “right” people. But who must be kept and who can you afford to let go? If you don’t know how to re-engineer your staff, you might not be saving as much as you think. Discover methods and technologies that can help you avoid the pitfalls inherent in any reduction in workforce—to save money while you retain the best talent.
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Managers of learning and talent already know a learning management system (LMS) can help companies cut costs or improve profits. But how do you show that return on investment (ROI) to others? Learn more about the benefits, as well as how to assess the ways an LMS can positively effect your business and to calculate an LMS’s real cost of ownership, whether as a software-as-a-service solution or a traditional purchase model.
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Ariba, Inc., with over 1,500 employees, makes software to help companies assess, capture, and reconcile spending. Post-merger, Ariba wanted to assess its staff’s strengths and weaknesses, and looked for a program to help measure competencies in sales and consulting. With SumTotal’s ResultsOnDemand platform as part of its Competency Development system, Ariba identified the top—and bottom—three competencies. Find out how.
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Software-as-a-service (SaaS), also called on-demand software, can be a convenient and profitable business model for vendors. And for clients, SaaS can provide greater processing efficiencies than a company’s own internal systems. As a result, human resources, customer relationship management, or accounting process costs decrease when handled by an SaaS vendor. Learn about the benefits—but also the challenges—of SaaS.
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User training is a key aspect of the software implementation process. But it’s also the most overlooked, as companies often think more about software functionality than about how well their employees are adapting to using it. Don’t assume that your employees are too busy, or that software training costs too much. Find out how user software training can save you money and increase your return on investment (ROI).
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A survey of professional services firms shows a serious disconnect between the desired operational state of the firms and their current ability to achieve that state. But firms are recognizing that automating resource planning and management, including human or talent resources, is crucial to continued success. Learn more about how to improve the management of your talent inventory to improve service-line profitability.
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Even the best “best-of-breed” enterprise resource planning systems don’t give business stakeholders enough real-time visibility. And without that, you can’t ensure performance improvements. Are employees using the right transactions for business processes? Are employees efficient, or are they making huge errors? Help identify inefficiencies in your company with an end-user experience and performance management solution.
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Many frustrated executives find that despite the fortune spent on managing servers, networks, and applications, there are still complaints about the performance, usability, and availability of their customer relationship management (CRM) solutions. How do you know if your CRM system performs for each user? What does it mean when users say the system is slow? An experience management solution can give you the answers.
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The impact of globalization on human resources (HR) functions shouldn’t be ignored. When each function, such as maintaining a database or determining compensation, must be managed on a global scale, the complexities are vast. Learn about the myths and misconceptions that might be keeping your HR team from embracing new technology—and how HR can be your strategic partner in making your company a global competitor.
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Human resources (HR) payroll solutions can foster greater efficiency and accuracy while cutting labor costs and bolstering employee morale. But getting the right payroll software for you isn’t easy. Is enterprise resource planning (ERP) with a payroll module what you need? Or best-of-breed HR payroll software? Find out what to look for, how to buy, and other tips to getting the most value from your payroll solution.
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Do you think great IT performance is achieved through luck or chance? You can bet real money it’s not. But regardless of how you measure up to high performers, there are a few steps you can take to improve your processes—starting with controlling change. Find out how this simple and significant way to improve performance and processes can help you achieve your operational effectiveness and efficiency objectives.
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Companies looking to expand their facilities and strategize their way into the marketplace often focus most of their efforts on bottom line results. During the process, they factor in infrastructure costs but often pay little attention on how to control them. Find out how a Web-enabled solution that puts infrastructure management sharply in focus can help you easily access distributed information while helping curb costs.
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As a fast-growing company, you have the same objectives as any business. But you’re probably finding it challenging to gain the control you need to achieve these goals without sacrificing your IT budget. And when you try to achieve control, it’s often at the risk of slowing down your business. Find out how having enterprise-wide visibility of your business processes and activities can put you back in the driver’s seat.
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To maintain an efficient and legally compliant company, your human resources (HR) functions play a much greater role than you might think. One of the best ways to organize your HR functions is with the documents your HR department creates, including your company's employee handbook and policies. Find out how an HR document solution can help you customize templates for these and many other important forms and procedures.
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Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service improvement strategy. To be successful, businesses must start by building a custom road map. Read about how focusing on long-term, strategic objectives—including a realized return on investment (ROI)—can greatly improve your IT service delivery and support.
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Customer relationship management (CRM) software can work as a strategic business initiative to help companies accelerate sales while enabling staff to satisfy every customer. But your software is only as good as your business processes, which are good only if employees adhere to them. Monitor your team’s performance with four crucial steps—for a successful CRM implementation, and a successful and growing business.
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As part of their compensation strategy, many businesses today are looking for software products that can manage commissions, sales incentives, and bonus programs. But with the number of companies now offering a variety of viable solutions, it has become even more difficult to know which one to choose. To help you select the right solution for your organization, consider these key evaluation factors first.
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This benchmarking study analyzes human resources (HR) performance for over 200 best-practice companies in three categories: process and transactional support, expertise-based business support, and strategic decision support. Two questions are at the core of the study: How can companies reduce HR costs and increase HR efficiency? And how can HR organizations create business value and optimize effectiveness? Find out what they said.
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University of Wisconsin Hospital and Clinics (UWHC) had never suffered from a shortage of data sources. But the executives felt it wasn’t effectively using this data to make decisions—leading the university to seek a solution that would help it rise above the data confusion. With an automated dashboard system from ActiveStrategy, the UWHC has aggregated its data and can now focus on issues that will help move its strategy forward.
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The professional services industry depends almost exclusively on human resources. Talent is your most important (and expensive) asset, and it differentiates your organization from other providers. Learn about the innovative business practices and technologies that enable service providers to support effective talent supply chain strategies—and integrate talent, resource, demand, and supplier management.
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There’s a war going on, and many companies are fighting it—and losing. It’s a war to attract and retain great talent. While projected economic growth is fueling demand, companies of all sizes are finding it difficult to get and keep skilled employees. What can be done to stop this talent crisis? Organizations must make talent management a top priority. Find out how this simple tactic can lead your organization to victory.
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How can you leverage your current IT infrastructure without increasing complexity—and cost? Creating the next generation of enterprise resource planning (ERP) via enterprise services architecture (ESA) outsourcing can make your IT system leaner, less expensive, and more adaptive. Read more for a clear picture of how to avoid difficulties when adopting an enterprise services approach for your back-office processes.
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Aligning your business plans with your method of execution requires more than a peek at financial metrics. Initiatives, tasks, people, and metrics must be aligned with corporate goals. Find out how strategy management software, alone or as part of a performance management solution, can provide clear visual links between individual initiatives and broader goals, and ultimately enhance your business’s overall performance.
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In the face of shrinking budgets and increasing demands, public sector agencies must transform themselves into providers of value-added services. By developing strategic human capital management (HCM) operations, they can align and engage every employee in the pursuit of organizational mission delivery. The most cost-effective approach to this challenge is through the integration of a comprehensive HCM solution.
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Professional service providers are starting to apply supply chain management concepts to their strategies for hiring and retaining talent. Adapting to market demands such as globalization and a more sophisticated client base means human resources departments need a complete and integrated process of talent management. But hiring and keeping top talent can also help you increase revenues and increase client loyalty. Find out how.
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BECU, a credit union with more than 500,000 members, found its existing learning management system (LMS) was leading to employee frustration and not producing the needed training results. The company realized it needed a solution that would scale with the company’s rapid growth and provide functionality for employee performance management. Find out why the company chose Cornerstone’s OnDemand LMS to address its needs.
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Delivering full-service home care services to over 1.5 million people in the US was challenging enough for Apria Healthcare. Added to that was the need to meet government and industry regulations and maintain the highest standards of skills and knowledge. To overcome these challenges, Apria implemented a learning content management system (LCMS) that has helped the company deliver the rapid training it was looking for.
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Kadaster, a national mapping and cadaster agency, was looking for an improved method for training its staff of 2,600. The company realized that effective training would be critical to its success, so it turned to a blended e-learning solution that would allow easy interaction with its current systems. With over 1,200 staff already using the new system, Kadaster is well on its way to reaching its training objectives.
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You probably already know that a human resources information system (HRIS) should track all information on current and former employees, and reduce your HR staff’s workload. Not sure what lies beyond that? There are a few things you should know before selecting an HRIS. Find out how to identify your HR needs, so your HRIS can help you reach your business objectives—and give you a quick return on investment (ROI).
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