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TEC White Papers


Browse this free online library for the latest technical white papers, webcasts, and product information to help you make intelligent IT product purchasing decisions.


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State, Provincial, and Municipal



Earned value management (EVM) is not a new concept, having its origins in United States government agencies during the 1960s as a way to ensure accountability among contractors working on long-term, complex projects. But in this century, EVM has become standard required practice. Learn how to get certified in earned value management (EVM) and compete for government aerospace and defense contracts.

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Today, compliance pains come from three sources: government, large industrial or retail customers, and even smaller customers who are asking for unique delivery, packaging, assembly or other services. This white paper presents "compliance" as an enormous opportunity for the small to medium size business owner. Read it and understand the compliance demands within the distribution environment and how they affect your business.

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This white paper outlines actionable, measurable best practices for going beyond controlling the costs associated with absent employees, to improving workforce schedules and facilitating compliance with government and internal regulations.

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Expense management in the legal sector can be complex and burdened with problems. Expense errors in claims sent to clients can not only result in time being spent in sorting out resulting issues, but can also impact the trust between the client and firm. Legal firms must ensure expenses are dealt with accurately, effectively, and in a timely manner. Download this paper for Quocirca’s recommendations for a chosen system.

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Download this report for in-depth analysis of the software priorities for regional and local governments, based on TEC software selection project data. Key issues include factors related to change, cloud computing, transparency and accountability, and collaboration and shared services. Also in this report: analysis of interviews with governmental clients of UNIT4, located in various areas of Western Europe and the US.

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Exempla Healthcare was facing several business challenges, including achieving 100% compliance on annual required training, establishing consistency and content standardization among hospitals, and reducing student time spent in training. The company selected ToolBook®, along with SumTotal Learning Management, to create, deliver, and track training using one integrated system. Read the case study and see the benefits.

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Investing in a human resource management system (HRMS) can help you tap into the wide range of business intelligence that already resides within your HR department. Read further to find out implementing an HRMS can help you streamline your administrative activities, become more efficient and productive, and find new ways to move your business forward, giving your company a competitive advantage in today’s marketplace.

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Universities and other higher education establishments have to address the need for savings across the board. One area is expenses from faculty members and other associated with faculty. The complex mix of expense types needs a flexible yet solid means of managing spend as close as possible to the point of expense that encourages the individual to participate in the process without it being seen as an imposition. Know how.

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Companies must meet GRC criteria defined by internal and external policies, as failing to do so can have business and legal consequences. Although management of travel and entertainment (T&E) expenses is often seen as being of low importance for overall GRC, poorly managed T&E can lead to unforeseen issues with long-term business impact. See why using an external T&E management provider is the best way to adhere to GRC.

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Considering that e-mail and other electronically stored information (ESI) create the electronic equivalent of DNA evidence, there is no doubt that their evidentiary role will continue to expand. Learn how implementing a strategic e-discovery compliance program can help US and Canadian employers preserve, protect, and produce legally compliant e-mail and other ESI when compelled to do so by a court or regulatory body.

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With rapid expansion underway, Saudi Arabia-based logistics provider Al Majdouie Group’s custom-built enterprise resource planning (ERP) and point of sale (POS) systems just couldn’t keep up. When the company began looking for a replacement solution to satisfy all of its requirements, Al Majdouie turned to TEC. Learn how TEC’s methodology helped Al Majdouie evaluate three tier-one ERP solutions, quickly and impartially.

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Formally defining, effectively retaining, and successfully archiving e-mail and other electronic business records is one of the most important tasks facing many organizations today. Learn how to quickly and cost-effectively preserve, protect, and produce legally compliant e-mail and other electronically stored information (ESI) in anticipation of litigation and regulatory audits, with an e-discovery compliance program.

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International Financial Reporting Standards (IFRS) are the reporting standards developed by the International Accounting Standards Board (IASB). IFRS is now required or permitted in nearly 100 countries, while others plan to adopt or align with IFRS soon. In the US, Generally Accepted Accounting Principles (GAAP) will soon be aligned with IFRS. Find out how this will affect your company, and what you can do about it.

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Electronic discovery, or e-discovery, is the process of identifying, collecting, filtering, searching, de-duplicating, reviewing, and potentially producing electronically stored information that relates to pending or anticipated litigation. Some particular characteristics of e-discovery need to be considered when developing search solutions. Find out what they are, as well as the truth about the effectiveness of keywords.

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Acts of cyber aggression could lead to a cyber war or worse. Capitol Hill is giving attention to this security issue, and vendors are creating new offerings and expanding existing programs—creating new opportunities in the defense industry and opening doors for new players. Learn more about the blurring between information security vendors servicing the private sector and those in the defense and intelligence industry.

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Staying compliant with state transaction tax collection requirements is like navigating a mine field. Slipping out of compliance is easy—and you might also discover you’ve been out of compliance in one or more tax jurisdictions. You can reduce your liability and go forward with a clean slate through a voluntary disclosure agreement (VDA). Learn the ins and outs of the VDA process and the benefits you’ll gain.

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The debate over climate change is quickly coming to a close and will soon be replaced by a new debate about policy alternatives. These policies will affect business in striking ways, through end-use efficiency standards, increased energy costs, and increased prices of raw materials and components. Take the most important action: analyze and understand your direct and supply chain emissions of greenhouse gases. Learn more.

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Understanding the nature and scope of the sustainability challenge—as well as the attendant opportunities and risks—is of growing importance to firms around the globe. Companies that don’t get involved in the debate risk hurting their own finances, as well as the environment and social conditions worldwide. Learn more about developing a sustainability policy that balances stakeholder demand with social responsibility.

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There’s no magic bullet for compliance success—even the most experienced organizations use a combination of reliable processes and proven technologies to get the job done. But identifying, designing, and executing the right internal controls to meet compliance standards in a large, global company can be arduous and expensive. The systems you use to support compliance efforts must be implemented well. Find out more.

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The American Recovery and Reinvestment Act (ARRA), designed to quickly stimulate economic recovery in the US, also marks the start of a new era in the regulation, oversight, and accountability of the use of public funds. Agencies at all government levels will be challenged to maintain focus on programs that achieve long-term results—while ensuring they adhere to the complex requirements for stimulus funds. Learn more.

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Issues of governance, risk, and compliance (GRC) affect nearly everything life sciences companies do. But you shouldn’t approach GRC in an ad hoc manner—implementing point solutions one after another in response to regulatory demands as they arise. This is inefficient and costly—and may result in non-compliance, due to lack of transparency. Learn how an enterprise-wide GRC approach to compliance management can help.

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For years, utilities have seen a growing need to enable a smarter electric grid, promote cleaner power sources, and replace aging structures. These issues came into sharper focus when US President Obama signed into law the American Recovery and Reinvestment Act (ARRA). This legislation provides funding for many energy initiatives—however, strict compliance guidelines come with the stimulus plan. Find out more.

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A benchmarking survey shows that most organizations have a reactive method to governance, risk, and compliance (GRC) management, channeling resources and management attention to address specific regulatory mandates independently and in isolation from each other. The result: fragmented GRC activities and data sources that increase costs and hinder business agility. Find out how your company can become less reactive.

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Today’s Web applications exist in an environment vastly different from when businesses first entered the Internet. Few companies have a comprehensive Web application security program to prevent Internet-borne security breaches. Learn how security concerns for Web applications are different than for traditional applications, and how to build a Web security program that curbs costs and provides effective security.

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Over 100 countries now require or permit International Financial Reporting Standards (IFRS) reporting. Companies preparing to make this challenging switch will need to focus on technical accounting issues, the differences between IFRS and generally accepted accounting principles (GAAP), and more. Learn about the issues surrounding IFRS adoption and the systems you use to manage and report financial information.

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Regulations regarding digital information use, storage, and protection are meant to help maintain the integrity and security of public and private networks. Compliance measures such as the payment card industry (PCI), the Gramm-Leach-Bliley Act (GLBA), and others focus on the long-term retention and integrity of all data. Achieving secure, long-term data retention is easier with log management and incident response tools.

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In a climate of economic crisis, federal and state governments are examining ways to evolve the health care system. One way is to adopt an electronic health record (EHR) system. A bill is in effect in the state of Massachusetts to facilitate EHR implementation in all doctors’ offices and hospitals by 2015. To find out how the EHR bill will affect administrative procedures and practices statewide, read this doctor’s guide.

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The need to share information is greater than ever, with increasingly complex company-wide processes. The movement of digital data, both within a company and across its porous boundaries, carries more and more risk as regulations for data protection and personal privacy are tightened. Discover how to stay ahead of the competition by putting the technology in place that allows you to share content widely, but safely.

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The payment card industry (PCI) Data Security Standard establishes common processes and precautions for handling credit card data. Although achieving PCI compliance can seem daunting, the requirements represent security best practices that should be observed by any organization with IT systems and data to protect. Learn about network scanning and security assessment solutions that can help you manage PCI compliance.

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Designed to improve consumer financial services, the Gramm-Leach-Bliley Act (GLBA) includes security provisions for protecting confidential electronic financial information. For the approximately 9,500 financial institutions affected, compliance can be complex and process-intensive. Learn about network security auditing and vulnerability management solutions that can make GLBA compliance faster and more cost-effective.

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Litigators and regulators are aware of the importance of e-mail, often making it the first target and most significant of discovery efforts. Typically, discovery costs make up at least 50 percent of litigation costs, and most discovery efforts and costs relate to e-mail and e-discovery. Learn why many current e-mail archiving policies don’t work, and what you should be doing to improve your company’s records management.

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E-discovery is the extension of the discovery process to include identifying, preserving, collecting, reviewing, and analyzing electronically stored information. Today, it represents 35 percent of the total cost of litigation. Companies that fail to produce e-mail in a timely manner face paying fines and other risks. Learn how you can develop an e-discovery plan to better manage your electronic data discovery processes.

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The rise of electronic records is having a profound effect on business litigation. Electronic records are now so important that the litigation rules in US federal courts have been officially amended to give judges and litigants more guidance on coping with records. IT managers tasked with setting policies for e-mail retention should understand the amended rules before any lawsuit is started or anticipated. Learn more.

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Genius Project4Domino and Microsoft Project are both project management tools, and though their range of features is different, they are also complementary. Using the solutions together can bring a well-rounded project management solution to companies of all sizes. Learn how they can be used to ensure consistency and eliminate downtime, so your long-term strategic project plans are a success.

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All government projects must be run as efficiently as possible. Modeling and simulation tools can help maximize efficiency and predict the costs and risks associated with many government projects. Model-building templates, plus features that allow users to share and re-use models and create custom models, can help government successfully design and complete major environmental and infrastructural projects. Find out more.

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Food-borne illnesses are recognized as a significant public health problem in the US today. As such, food inspection and safety administrators have implemented Hazard Analysis Critical Control Point (HACCP) systems regulations. Without the proper software system, however, complying with HACCP requirements can be difficult. With Sage ERP X3 process manufacturing enterprise resource planning (ERP), it doesn’t have to be.

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Aerospace and defense (A&D) has unique security needs. Avoiding the unauthorized sharing of technical information and intellectual property is essential. Product development systems (PDSs) provide the secure, real-time collaboration A&D needs, including extended and secure collaboration of distributed product development processes. PDSs control access to intellectual property, mitigating information sharing risks.

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Worldwide, various standards have been created to provide some form of structure with respect to delivering products and services. Over time, however, the adoption of industry compliance guidelines has seen many pitfalls, specifically with the advent of technology. Developing a sound compliance strategy requires a unified solution—one that includes all the necessary components, but also keeps the business users in mind.

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Spam considerably lowers user productivity, as it delivers unwanted, irrelevant, or anonymous e-mail messages. The best way to manage the incidence of spam is to measure it. The Spam Index—a tool for measuring improvement in spam control systems and for comparing spam control performance with competitors—is a method used by businesses worldwide to achieve lower spam levels and improve business performance.

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Today, companies are looking to improve work processes, comply with legislation, and increase productivity—and they’re implementing electronic document management systems (EDMS) to help them effectively manage their information. By deploying EDMS—which are capable of capturing, storing, and retrieving records, files, and folders—these companies are achieving unprecedented levels of control, efficiency, and automation.

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One person’s freedom to pirate is another person’s loss of royalty revenue. Every day, millions of Internet users are downloading copyrighted materials—music, movies, TV shows, and more. Although this is illegal under most countries’ copyright laws, it doesn’t stop them. What’s worse is they don’t even see themselves as criminals. Piracy isn’t going away, and content owners and governments need to regain control.

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How many times do you hear network administrators scream at the top of their voice, "I have spent millions of dollars buying expensive and the best antivirus software solutions and yet every two months, when a new virus strikes, I have my entire network go down!" This is a common complaint you will get to hear from one and all network administrators, primarily because most security vendors today concentrate more on a "reactive" approach to stop virus attacks, than a “preventive” approach!

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Spam is unsolicited junk mail sent to you or your mail server. People who indulge in such activities are called spammers. These are sent by commercial advertisers who may offer dubious products, get rich schemes, products that do not suit your life style, promote illegal activities, etc. The intent here is to make you spend money. Almost 60% to 70% of spam is related to porn. There is another type of spammer who sends large number of e-mails that flood your mailbox or mail server. This white paper provides information about spam, losses caused by spam, how spam works and suggests key features that a good anti-spam software should have.

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The Public Company Accounting Reform and Investor Protection Act of 2002 (also known as the Sarbanes-Oxley Act 0f 2002) was passed by US lawmakers to reinforce honest and transparent corporate practices in the wake of the various public accounting scandals and corporate failures of the 1990s. As with any far-reaching legislation of this magnitude, there is plenty of hype that has emerged in connection with this law. This document is designed to help large and small companies navigate some of the “hype” that sometimes blurs the line between fact and fiction.

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