While most industries are rapidly adopting social media to engage with customers, the life sciences companies remain typically balk at extending social presence in a highly regulated environment. In view of recent Food and Drug Administration (FDA) guidelines on the responsibilities of life sciences companies monitoring social media, this paper intends to assist life sciences companies in determining the scope and potential impact of creating a social media engagement program.
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Mobile technologies promise to transform healthcare organizations by bringing information to the point of care. But how can you bypass the hype and create a mobile healthcare environment that empowers clinicians to improve workflow, patient interaction, and care delivery efficiency? This paper explores challenges, best practices, and relevant technologies needed to deploy mobile technologies in the healthcare environment.
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Today, Clinical Research Organizations (CRO) and clinical service providers play an ever-increasing role across the value chain. The wave of eClinical solutions has prompted many such organizations to implement training management and qualification management programs to both employees and associated clinical research sites and physicians. Read this paper for four guiding rules for structuring an eClinical training solution.
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A Quality and Compliance Training Road Map for Emerging FDA-Regulated Companies
Emerging life science companies face the same compliance and regulatory pressures as larger ones. Companies that outsource sales and operational functions need to disseminate training on key policies, procedures, and regulations to a wide audience—without the benefit of a dedicated training team. These companies demand solutions that automate the quality training effort without compromising the entire quality program.
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Many FDA-regulated companies need to assess how their personnel demonstrate competency for assigned functions. This paper explores how an automated competency assessment can be embedded into the process training, so that follow-up actions, such as the assignment of additional training or initiating a remedial mentoring program, happen automatically. This leads to more precise training and more accurate, audit-ready records.
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Today’s volatile economic climate has many regulated companies thinking differently about cost containment within all operations, particularly through training management. Here we outline 10 value drivers that affect ROI for employee training management among regulated companies, and how they can be achieved through cloud-based training management. See how learning systems delivered through the cloud can increase your ROI.
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Standard Operating Procedures (SOPs) are critical to efficient operations, quality control, and regulatory compliance. Yet many recent FDA violations have focused on firms’ failure to properly use SOPs. This paper reviews best practices for the life science industry for training on SOPs. Specifically, how the latest learning management technology has the potential to improve learner retention through automated assessments.
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Medical and health care regulatory norms are tightening worldwide, and all key stakeholders, including payers, providers, and patients are becoming more discerning with regard to the quality of products and services delivered. As a result, the health care and life sciences (HLS) sector is increasingly leaning on analytics to find solutions for improving the delivery of health care—and improving the business of health care.
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The International Classification of Diseases (ICD) has had structural and space limitations that constrained its ability to accommodate advances in medical knowledge and technology. ICD-10 codes address these issues and also help in morbidity and mortality reporting. Information technology (IT) systems and infrastructure used by US health care stakeholders must be ICD-10 compliant by October 1, 2013, as mandated by the Department of Health and Human Services. This paper discusses an ICD-10 migration approach and its impacts on payer/provider processes, as well as the business benefits of early adoption.
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In 1996, Congress passed HIPAA to establish national standards for health care transactions. The main focus is to address patient privacy rights, health insurance portability, and the administration simplification of health care payers. Health care electronic data interchange (EDI) transactions such as eligibility, claim status, referrals, claims, remittances, member enrollment and maintenance, and premium payments are all impacted by the regulation. This paper discusses HIPAA drivers, compliance schedule, changes, impacts on various stakeholders, benefits of adoption, and approaches to successful completion of this conversion.
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E-health involves simplifying processes related to information, communication, and transactions within and between health care institutions and professionals via the use of information and telecommunications technologies. Outsourcing Center and Wipro surveyed organizations worldwide to examine current trends and approaches to e-health initiatives. Download this report now for insight into the survey findings—and the road ahead for e-health.
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The ramifications of healthcare reform and its impact on employers continue to cause political debate. Employers are confused, and although guidance is forthcoming, it is still inadequate. Requirements of the Affordable Care Act are being phased over eight years, with limited provisions effective in 2010. Read this guide and get checklists and explanations to help you meet changing health benefits compliance mandates.
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By surveying two hundred IT professionals direct, IntaPeople has been fortunate enough to gain an insight into some of the measures bosses can take to keep their IT staff happy. This white paper aims to explore some of these expectations so that companies can curb what is often a merry-go-round of IT staff, and concentrate on shaping the future of their business instead.
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This white paper discusses ways of using a patient data superset strategy of expanded medical data accuracy, comprehensiveness, granularity, and accessibility to drive real improvements in patient care management, use, and financial performance.
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This radio frequency identification (RFID) buyer's guide from Raftar Corpo. is a resource for medical device companies with plans to evaluate or deploy RFID technology. It includes assessment models for making design and selection decisions about process improvement benchmarks, the system components and cost for a solution, technical evaluation criteria, and questions to include in a request for information (RFI).
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This white paper discusses explanation of benefits (EOB) and electronic remittance advice (ERA – ANSI 835). It also highlights iTech’s automated ERA processing solutions.
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The cost of enterprise information management (EIM) can be staggering—preventing many health care organizations from leveraging enterprise information when strategically planning for the entire system. If this is prohibitive for large and medium organizations, how are smaller organizations going to be able to leverage technology that can access vital information inside their own company if cost prevents consideration?
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Providing accurate and timely analytical information to health care professionals is critical to the success of PH Tech, provider of health care benefits administration services. PH Tech opted to integrate a business intelligence (BI) solution that allows its clients to make better-informed decisions leading to improved performance, lower costs, and enhanced patient and provider goodwill. Learn more about its BI software.
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Unimed Porto Alegre, with 41 percent of the health care market share in Sao Paolo (Brazil) managed to make significant improvements to its operations by implementing a new solution to deal with hundreds of thousands of monthly online transactions. For one thing, the payment process has been reduced from 3 days to 10 hours or less. Learn about the other benefits this online customer service solution provides.
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Brazilian health care cooperative Assefaz wanted to change its health care plan administration system, as it didn’t offer enough options to create business rules and specific procedures. The new system it chose offers new modules, including Medical Audits. Find out how the co-op divided up the implementation, and how the new solution has streamlined numerous processes related to its administrative health care services.
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Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital began to implement an intranet to provide information to employees, with an update in 2003 to provide visibility of corporate information. Learn how the company is integrating a content management system with portal tools to integrate processes and improve efficiency.
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Electronic health records can provide many benefits for patients and health care providers and insurers. Health care technology managers should have a strategic technical background to make informed decisions about integrating, partnering, or supporting personal health care record (PHR) solutions. Learn best practices on implementation, and how to leverage your existing health care technologies with new PHR platforms.
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University of Wisconsin Hospital and Clinics (UWHC) had never suffered from a shortage of data sources. But the executives felt it wasn’t effectively using this data to make decisions—leading the university to seek a solution that would help it rise above the data confusion. With an automated dashboard system from ActiveStrategy, the UWHC has aggregated its data and can now focus on issues that will help move its strategy forward.
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JACIE, a non-profit corporation, was looking for an application that would enable a more effective hospital accreditation process, as well as provide the ability to process complex medical files. With the help of Polymita, JACIE created a decision support system that could centralize access to important information and manage an unlimited number of certification processes simultaneously—without increasing the resources.
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Sant Joan de Déu Hospital is one of the most important hospitals in Spain, and specializes in pediatrics and women’s medicine. Because of its status, it needed to find a way to automate its internal processes and develop a corporate portal for patients and health professionals. Since deploying a business process management (BPM) solution, Sant Joan has increased accessibility and created autonomy within its departments.
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La corporación no lucrativa JACIE buscaba una aplicación que le permitiera agilizar el proceso de acreditación y el procesamiento de expedientes para varios centros médicos en Europa. Asimismo, requería que todos los usuarios tuvieran acceso a la comunicación y a un sistema de soporte a las decisiones. Con la ayuda de Polymita, JACIE logró, entre otros beneficios, centralizar el acceso a la información y aumentar su capacidad productiva.
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What do you do with a growing number of customers and not enough office space for workers? Health eConnex, a health care claims-processing service, found the solution in optical character recognition (OCR) for AnyDoc Software’s remote verification feature. Now employees telework, processing 75,000 claims a day with 99.5 percent accuracy. Learn how the solution helped make manual data entry a thing of the past.
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Food-borne illnesses are recognized as a significant public health problem in the US today. As such, food inspection and safety administrators have implemented Hazard Analysis Critical Control Point (HACCP) systems regulations. Without the proper software system, however, complying with HACCP requirements can be difficult. With Sage ERP X3 process manufacturing enterprise resource planning (ERP), it doesn’t have to be.
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In the life sciences industry, marketing operations (in particular the packaging, labeling, and final steps of new product development) remain virtually untouched by the computerized systems integration pervading the rest of the sector. However, cost-effective approaches do exist for digital workflow and asset management software and services, and can provide you with a wealth of cost savings and operations efficiencies.
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Today, companies are looking to improve work processes, comply with legislation, and increase productivity—and they’re implementing electronic document management systems (EDMS) to help them effectively manage their information. By deploying EDMS—which are capable of capturing, storing, and retrieving records, files, and folders—these companies are achieving unprecedented levels of control, efficiency, and automation.
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In 2004, Microsoft offered a midwestern-US-based financial services corporation a range of options to renew and replace its existing enterprise agreement. But without the right negotiating skills, how could it be certain Microsoft’s offer was the most cost-saving approach? The company engaged an independent consulting firm, and in less than three weeks recognized savings of 28 percent on a $3 million (USD) agreement.
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