X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 world wide web store

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

Evaluate Now

Documents related to » world wide web store

Intranets: A World of Possibilities


An intranet precisely built can thoroughly simplify work processes and provide a repository of all internal, electronic data. It empowers employees and reduces the waste that paper-based documents create

world wide web store  A World of Possibilities Introduction Most banks have plans for the Internet. Even though few derive a quantifiable profit from investing in an Internet program, inertia in this electronic era may equal eventual extinction. The Internet is one of the most ballyhooed innovations of the past couple of decades, and has spawned hundreds of new technologies for the banking industry. One of these is a practical tool that few banks have seized onto: an intranet . Paper-based documents lie at the root Read More

Not Just Words: Enforce Your E-mail and Web Acceptable Usage Policies


Unmanaged employee use of e-mail and the Web can subject your organization to costly risks including litigation, regulatory investigations, and public embarrassment. Responsible organizations should deploy clearly written acceptable usage policies (AUPs) for e-mail and Web usage, supported by employee training and enforced by technology solutions. Find out how to develop and enforce e-mail and Web AUPs in your workplace.

world wide web store  Journal, US News & World Report, USA Today, Readers'' Digest, National Public Radio, CBS Early Show, CNBC, CNN Headline News, CNN Anderson Cooper 360, Fox Business News, NBC and ABC. Not Just Words: Enforce Your Email and Web Acceptable Usage Policies is based on material excerpted from Nancy Flynn''s books The ePolicy Handbook, E-Mail Rules, Instant Messaging Rules, Blog Rules, Writing Effective E-Mail, and E-Mail Management. Contact Nancy Flynn about ePolicy Institute training and consulting, products Read More

Integrating All Information Assets Part Four: What Approach Do You Take?


The most crucial element of integration lies in the approach you take to achieve it. By far the most forward thinking approach is to "technology enable" existing systems, externalizing components by supplementing application logic with externally defined business rules, workflow technologies and event management. This is an excerpt from the book ERP Optimization (Subtitle: Using Your Existing System to Support Profitable E-Business Initiatives).

world wide web store  the future as the world continues to change. About the Author Cindy Jutras has over twenty-nine years of experience in applying software solutions to business problems. Experienced in a wide range of functions related to the software industry, including sales, marketing, product development, customer support and product management, she is also an industry observer and trend-setter in business and business applications. Having worked with manufacturing companies for the full extent of that time, she is Read More

Mobile Application Momentum


With the boom in sales of smart mobile handsets, the opportunity for developing and selling mobile applications is ever more appealing. But the market is changing and evolving rapidly, with new concepts and technologies vying for attention. Discover why, in order to gain momentum, mobile applications need to have both appealing value for customers and the most appropriate, rapid, and wide-reaching routes to market.

world wide web store  communications (ITC) . With world-wide, native language reach, Quocirca provides in-depth insights into the views of buyers and influencers in large, mid-sized and small organisations. Its analyst team is made up of real-world practitioners with firsthand experience of ITC delivery who continuously research and track the industry and its real usage in the market. Searches related to Mobile Application Momentum : Mobile Applications | Mobile Platforms | Mobile Market | Mobile Computing | Mobile Apps | Read More

Can ERP Meet Your eBusiness Needs? Part Three: The Effect of eBusiness on Your Business


The ability to market and sell to expanding markets can easily exceed a company's ability to fulfill the demand along with the expectations that are generated.

world wide web store  Web presence known. The World Wide Web is no field of dreams where if you build it they will come. Even in the world of eBusiness, instantaneous market penetration only exists on television commercials. However, once you replace or supplement your direct or indirect sales force with an electronic storefront you relinquish a certain level of control over your growth. With a direct sales force you limit growth by exercising control with your carefully planned recruitment efforts. The same can be said in Read More

Technology's Role in an Effective Enterprise-wide Operational Risk Program


The current focus in operational risk management is on enterprise-wide data capture across loss events, key risk indicators and self-assessments, with follow-up actions based on triggers. A system should satisfy regulatory requirements, such as Basel II and the US Sarbanes Oxley Act, and be built in a manner that minimizes the impact of changing business management functionality.

world wide web store   Read More

Web Application Security: How to Minimize Prevalent Risk of Attacks


Vulnerabilities in Web applications are now the largest vector of enterprise security attacks. Attacks compromising sensitive data are often the result of “cross-site scripting,” “SQL injection,” and “buffer overflow.” As many companies have discovered, these attacks will evade traditional network defenses unless you take new precautions with automated detection. Learn more in this primer to Web application security.

world wide web store   Read More

10 Steps to Purchasing a Web Conferencing Solution


Before you commit to a web conferencing solution, you should answer several questions about what your organization wants to accomplish with an online collaboration tool. It’s equally important to understand your company’s requirements—from features and functions, to pricing, deployment, and support. Following the steps on this checklist can help you choose the web conferencing solution that delivers the greatest value.

world wide web store  added conferencing solutions,audio video conferencing,best video conferencing solutions,company conferencing solution web,comparison conferencing web,conference solution Read More

Building a Web Application Security Program


Today’s Web applications exist in an environment vastly different from when businesses first entered the Internet. Few companies have a comprehensive Web application security program to prevent Internet-borne security breaches. Learn how security concerns for Web applications are different than for traditional applications, and how to build a Web security program that curbs costs and provides effective security.

world wide web store   Read More

How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience


With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors are leveraging social computing to build our customer relationship management (CRM) communities, and building Web 2.0-based CRM applications that help customers achieve success.

world wide web store  SAP,web 2.0,relationship management,customer relationship,relationship customer,customer relationship management,customer survey,web 3.0,customer experience,customer loyalty,loyalty customer,relationship marketing,customer retention,retention customer,customer crm Read More

Is Your Store Customer-centric?


Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference between simply serving a customer and centering on a customer's specific needs and satisfaction.

world wide web store  Best Buy,Wal-Mart,customer-centric,customer segmentation,staff alignment,demographics,conversion rates,customer service,CRM,customer relationship management,customer satisfaction Read More

3Com Will Route Customers to In-house Web Design Firm


Network giant 3Com has purchased an E-business web design and consulting firm.

world wide web store  e-business solutions for customers worldwide. We doubt that IWC will become simply an add-on service that 3Com can offer to its customers. Rather, we expect to see 3Com using IWC''s design and consulting services both for their own revenue-generating potential and for IWC''s ability to specify 3Com products and services as part of the total solution it offers its clients. It isn''t necessary to second-guess 3Com to wonder how much synergy this arrangement will really offer, however. Neither the stock price Read More

Brave New World-Biometrics in HR


Human resources (HR) professionals often have to deal with errors in recording employees’ effectiveness while accomplishing their jobs. My colleague Ted Rohm gives an overview in this recent blog post of how biometrics can help with these HR challenges. He makes the case that biometrics technology is an option worth considering for certain aspects of business operations. As Ted mentions in his

world wide web store  New World-Biometrics in HR Human resources (HR) professionals often have to deal with errors in recording employees’ effectiveness while accomplishing their jobs. My colleague Ted Rohm gives an  overview  in this recent blog post of how biometrics can help with these HR challenges. He makes the case that biometrics technology is an option worth considering for certain aspects of business operations. As Ted mentions in his article, the most common use cases of biometrics in HR are time and Read More

The Mobile Web Site Kit


Companies have had the capability to design and develop mobile Web sites for quite some time. But until recently they've struggled to convince clients and prospects that there’s a market out there. Now that mobile has made its way onto the mainstream, many companies are still asking themselves whether it’s right for them. This white paper aims to help Web site owners make that decision.

world wide web store   Read More