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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 world wide web store roi

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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world wide web store roi  solution. IBM is the world''s most popular provider of BPM solutions, with over 5,000 BPM customers in more than 30 countries. Discover the actual business intent . Business leaders and analysts discover and then map intent to business capabilities and processes. Options are identified and prioritized. For initial projects in particular, modeling tools should be used to understand the current state of the process. This area is where bottlenecks can be discovered and opportunities can be identified based Read More

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Turn the Internet into a Strategic Sales and Interaction Channel


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Vendors Strive for Segment Pack Leader Status; Does Retalix Measure Up?


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The searchandizing engine of your online store, which improves the experience for your visitors and boost your sales performance.

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