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PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
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Documents related to » worksoft scoring the maturity of organizations automation


Evolution to Revolution: The Test Automation Maturity Curve
The evolution of test automation towards data-driven and key/action word frameworks reflects the realization that the process becomes more efficient if there is

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Moving from the Calendar to the Clock
For automotive manufacturers and their suppliers, consumer demands are high and global competition is fierce. To compete successfully, manufacturers must meet

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Justification of ERP Investments Part 1: Quantifiable Benefits from an ERP System
Studies that surveyed manufacturers about the impact of ERP systems on firm performance indicate that company size and industry do not affect the results

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Types of Project Management Communication: Part One of a Three-part Series
As with almost every business activity, the importance of communication cannot be overstated when managing projects. Examining the various phases of project

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The Empowered Workforce: Crucial to Success in the New Economy


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When it comes to demand intelligence, which comes first? The right solution or the right architecture?
Hands down, it’s the right business intelligence (BI) architecture. If your enterprise currently uses retail demand data in a manner that favors either tier one

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Insider''s Guide to Network Automation
In The Insider''s Guide to Network Automation, you''ll learn about the keys to successful network automation, including.

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CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and

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Sales Force Automation (SFA) Buyer''s Guide
The sales force automation buyer''s guide will help you find the ideal sfa system for your company.

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Customer Experience Management: The Value of Moments of Truth
Customers perceive value based on the experiences they receive—and many big-name companies have tuned into this because they’ve made a connection with customers

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New Destinies: Stories of Outcomes Sensed, Predicted, and Changed in the World of the New Business Imperative
Remember 10 years ago, or maybe just 5, you used to have the luxury to think about your decisions. Not anymore. New rules apply to the global business

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Aplicor
The Aplicor software solution is an integrated, wireless, and web-based CRM suite that includes sales force automation (SFA), marketing automation, project

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The Business Case for Marketing Automation
With capabilities that span inbound and outbound marketing, customer relationship management (CRM) integration, and robust measurement, marketing automation

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Software-as-a-service ERP versus On-premise ERP through the Lens of Total Cost of Ownership
This IDC white paper looks at the growing applicability of software as a service (SaaS) for enterprise-level business applications, and analyzes the adoption

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Increase IT Performance from the Enterprise to the Cloud with WAN Optimization
Massive consolidation and data mobility, enabled by virtualization, have radically altered how companies build servers, design applications, and deploy storage

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