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Sales Force Automation (SFA)
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Documents related to » worksoft main automation maturity levels


Evolution to Revolution: The Test Automation Maturity Curve
The evolution of test automation towards data-driven and key/action word frameworks reflects the realization that the process becomes more efficient if there is

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Business Process Automation
The speed of business today is growing exponentially. Consequently, organizations are generating incredible amounts of information around the clock. Yet vast

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PPM for Professional Services Automation Software Evaluation Report
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers

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ERP Vendors Venturing into PSA
On February 29, PeopleSoft Inc. took the wraps off its Professional Services Automation (PSA) product, software that aims to help services firms better manage

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Delivering Efficiency: Business Processes, Automation, and Integration
Implementing IT solutions that fulfill all corporate requirements requires exhaustive research and analysis. But the reality is that most organizations have

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Maximizing the Savings of Call-center Multisourcing While Protecting Service Levels
Are you moving to call-center multisourcing to save money? Did you know that many multisourced agents use varied and unreliable systems? This leads to

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Getting ITIL Done with IT Process Automation
Information Technology Infrastructure Library (ITIL) processes often span multiple systems. However, many organizations operate in department and application

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Creating the Business Case to Invest in Automation
Spending money to save money makes sense in the context of large capital assets, including facilities, fleet, plant equipment, and even computers. A lack of

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Enterprise IP PBX Security: System Evaluation Across Multiple Levels
Security is a vital consideration when evaluating enterprise Internet protocol (IP) telecommunications solutions. In addition to delivering business benefits, a

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EBSuite CRM
The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk

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Sales Force Automation (SFA) Buyer''s Guide
The sales force automation buyer''s guide will help you find the ideal sfa system for your company.

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How US Intelligence Agencies Are Uncovering New Levels of Insight
Intelligence agencies cannot afford delays in uncovering insight, whatever the source. At the same time, they must work within operationally constrained

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Automation, Integration, and Consolidation Drive down Costs While Improving Global Delivery
Research has shown that top performing organizations are using core Human Resources (HR) technologies to manage costs, ensure compliance, and automate processes

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Using Inventory Optimization to Reduce Inventory Levels in a Lean Environment
Small and medium businesses (SMB) need to address inventory challenges by using a tightly integrated approach that reflects the dynamics of the extended supply

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B2B Reality Check: Overcoming Challenges in B2B Transaction Automation
There is a common perception that supply chain automation has created an environment in which transactions move quickly and efficiently in industries such as

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