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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » worker retention


Mobility in Wholesale and Distribution: A Way to Be Lean
Continuing with some of my observations on the TEC blog regarding the adoption of mobile technologies among different industries, one developing niche in

worker retention  important information; and improved worker productivity, and increased efficiency of business operations. Thus, business transformation comes from the fact that many additional tasks are monitored, handled, and tracked in situ, and more important, in real-time. Mobile devices serve as complete executioners of any enterprise software applications. Thus a corporate mobile strategy for distributors needs to be addressed with care, especially with regards to two main topics: integration and security. Many of Read More
Navigating Between Service Management Scylla & Charybdis - Part 3
Part 1 of this series analyzed the phenomenon of the service economy or the increasing importance of the service sector in industrialized economies. Especially

worker retention  type of mobile field worker including engineers, technicians, inspectors, surveyors, gang, crew, shared vehicle and so on, while “job” or “task” refers to any type of work that these resources perform. Given the apparent market growth opportunity,  service chain optimization would be about putting the right resources in the right places at the right times to deliver superior service to customers while keeping costs down. As simple as that, right? Well, not really (and thus the Scylla & Charybdis Read More
SAS: Striving to Sustain Leadership
SAS Institute has been successful, moving beyond a business intelligence. Lately, it has lately focused on sustaining its technology leadership, expanding in

worker retention  employee into a knowledge worker. SAS 9 also includes the SAS Enterprise Intelligence Platform as a foundation for future SAS horizontal and vertical BI solutions. Other main strands include a broad set of integrated software for data integration through the SAS Enterprise ETL Server; data warehousing through the SAS Intelligence Storage; and portal capabilities, and query, and reporting through the SAS Enterprise BI Server. These offer several UIs the opportunity to improve usability throughout all Read More
The Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 1
The recent three-part series entitled “Navigating Between Service Management Scylla @ Charybdis” analyzed the phenomenon of service economy, or the

worker retention  type of mobile field worker including engineers, technicians, inspectors, surveyors, gang, crew, shared vehicle and so on, while “job” or “task” refers to any work that these resources must perform.) As for the long-term planning for the day of service, there are the following activities based on the planning time horizon: Shifts within days – Staffing individual resources to shifts ( rosters ) Days within weeks/months – Deciding on availability of individual resources for full days or weekly Read More
Want to Turn Your Workforce into a Real Community? EnterpriseJungle Can Help
How often do we feel that we hardly know the person sitting in the cubicle next to ours, let alone someone sitting in our company’s Hong Kong or Sydney office

worker retention  cases just general new co-worker introduction with similar interests/job role excitement. This quality of life component, for example our test cases being happier with their work and their outlook based on a new connection who could answer a question or provide research or experience, was not as qualitative immediately but it let us know we had a product of value. Knowing it would ultimately lead to acceleration in product development or innovation became secondary to realizing a freshly motivated Read More
E-mail Archiving: A Business-critical Application
Small and medium businesses are especially vulnerable to disruptions caused by e-mail loss, compliance demands, and the threat of e-discovery. Yet these

worker retention  administering email for mobile workers is nearly 50 percent more costly than for other network-connected employees and executives. Because vital company assets and intellectual property are increasingly contained in email, message and attachment archiving is now an essential application for business survival. While these are reasons enough for implementing thorough and extensive email archiving, legal and regulatory requirements may require by law that email be retrievable for a lengthy period of time. Read More
Jackson County Implements Laserfiche for ECM
Laserfiche recently implemented its enterprise content managment (ECM) solution for Oregon''s Jackson County. Like many public sector organizations, Jackson

worker retention  County Implements Laserfiche for ECM Laserfiche recently implemented its enterprise content managment (ECM) solution for Oregon''s Jackson County. Like many public sector organizations, Jackson County has to adhere to strict records retention schedules. County employees with varied roles must access these records for different purposes, and thus they need distinct views to find, filter, and access the records according to their role requirements. A new case study explains how Jackson County dealt Read More
Human Resources: No Laughing Matter
A little over 10 years ago, when I was working as an assistant manager in my former company’s payroll department—where many of the traditional human resources

worker retention  labor pool of skilled workers is shrinking fast fierce competition in the wake of globalization and the changing HR landscape Employers need to focus their efforts on getting the best people in their doors in order to drive up their retention numbers. But the issue of retention should not be a priority for HR executives only; it should be a company-wide concern as well. Employers in every industry need to respond to the changing face of the workplace, given the challenges they must meet to remain Read More
Improving Hiring Performance: The Business Case for Virtual Interviewing
Virtual interviewing, an online media-rich Web and voice response technology, can overcome many of the pitfalls of recruiter-led phone interviews while

worker retention  virtual interviewing,voice response technology,HireIQ,recruiting software Read More
Get a 3D View of Your Workforce
People are the most important and most expensive investment in most organizations, and human resources (HR) holds the key to their recruitment, development, and

worker retention  HR analytics, human resources analytics, employee retention, employee recruitment, employee analytics Read More
Technology Strategies for Integrated Business Planning: A Benchmark Report
Leading research finds that the top pressures for improving sales and operations planning (S&OP) processes include rising customer order fill rate expectations,

worker retention  Strategies for Integrated Business Planning: A Benchmark Report Leading research finds that the top pressures for improving sales and operations planning (S&OP) processes include rising customer order fill rate expectations, shrinking profit margins, and customer retention challenges. However, current S&OP processes are failing to alleviate these pressures. Is your company on the wrong side of the industry benchmark? Learn what steps your company should take before it’s too late. Read More
Extending SAN Connectivity for Engenio Arrays
The storage industry provides an abundance of white papers discussing the ever-changing data management and retention regulations, the need for business

worker retention  SAN Connectivity for Engenio Arrays The storage industry provides an abundance of white papers discussing the ever-changing data management and retention regulations, the need for business continuity, and disaster recovery. The core of these data services is the ability to copy, move, and replicate data—locally and far away. Unfortunately, SANs only reach about 10 km. IT managers need to share, protect, and move data much farther than that. Find out how. Read More
How to Ensure Your Organization Is Ready for E-discovery: Your Road Map to Compliance
Unfortunately, electronic documents are rarely categorized based on records management standards or retention policies. Organizations facing numerous claims

worker retention  to Ensure Your Organization Is Ready for E-discovery: Your Road Map to Compliance Unfortunately, electronic documents are rarely categorized based on records management standards or retention policies. Organizations facing numerous claims, litigations, government investigations, or audits realize that identifying, locating, and reviewing electronic data is time-consuming and costly. A solution that helps archive and search for your vital electronic data can also ease your efforts to comply. Learn more. Read More
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company

worker retention  Relationship Management (CRM) Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, Read More
Providing Effective E-Learning for an Extremely Large and Global Distribution Channel
When Amway needed to provide training to over 4 million distributors worldwide, improve sales readiness and retention of new distributors, and manage learning

worker retention  Effective E-Learning for an Extremely Large and Global Distribution Channel When Amway needed to provide training to over 4 million distributors worldwide, improve sales readiness and retention of new distributors, and manage learning across regions with different regulatory issues, it deployed SumTotal Learning Management, in three separate on-premise installations. See how this e-learning rollout to over 1.8 million people in 2 years helped Amway grow penetration to new distributors by 30%. Read More

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