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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » worker retention


Mobility in Wholesale and Distribution: A Way to Be Lean
Continuing with some of my observations on the TEC blog regarding the adoption of mobile technologies among different industries, one developing niche in

worker retention  important information; and improved worker productivity, and increased efficiency of business operations. Thus, business transformation comes from the fact that many additional tasks are monitored, handled, and tracked in situ, and more important, in real-time. Mobile devices serve as complete executioners of any enterprise software applications. Thus a corporate mobile strategy for distributors needs to be addressed with care, especially with regards to two main topics: integration and security. Many of Read More...
Navigating Between Service Management Scylla & Charybdis - Part 3
Part 1 of this series analyzed the phenomenon of the service economy or the increasing importance of the service sector in industrialized economies. Especially

worker retention  type of mobile field worker including engineers, technicians, inspectors, surveyors, gang, crew, shared vehicle and so on, while “job” or “task” refers to any type of work that these resources perform. Given the apparent market growth opportunity,  service chain optimization would be about putting the right resources in the right places at the right times to deliver superior service to customers while keeping costs down. As simple as that, right? Well, not really (and thus the Scylla & Charybdis Read More...
SAS: Striving to Sustain Leadership
SAS Institute has been successful, moving beyond a business intelligence. Lately, it has lately focused on sustaining its technology leadership, expanding in

worker retention  employee into a knowledge worker. SAS 9 also includes the SAS Enterprise Intelligence Platform as a foundation for future SAS horizontal and vertical BI solutions. Other main strands include a broad set of integrated software for data integration through the SAS Enterprise ETL Server; data warehousing through the SAS Intelligence Storage; and portal capabilities, and query, and reporting through the SAS Enterprise BI Server. These offer several UIs the opportunity to improve usability throughout all Read More...
The Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 1
The recent three-part series entitled “Navigating Between Service Management Scylla @ Charybdis” analyzed the phenomenon of service economy, or the

worker retention  type of mobile field worker including engineers, technicians, inspectors, surveyors, gang, crew, shared vehicle and so on, while “job” or “task” refers to any work that these resources must perform.) As for the long-term planning for the day of service, there are the following activities based on the planning time horizon: Shifts within days – Staffing individual resources to shifts ( rosters ) Days within weeks/months – Deciding on availability of individual resources for full days or weekly Read More...
Want to Turn Your Workforce into a Real Community? EnterpriseJungle Can Help
How often do we feel that we hardly know the person sitting in the cubicle next to ours, let alone someone sitting in our company’s Hong Kong or Sydney office

worker retention  cases just general new co-worker introduction with similar interests/job role excitement. This quality of life component, for example our test cases being happier with their work and their outlook based on a new connection who could answer a question or provide research or experience, was not as qualitative immediately but it let us know we had a product of value. Knowing it would ultimately lead to acceleration in product development or innovation became secondary to realizing a freshly motivated Read More...
Ambitious Plans and Promises: An Enterprise Software Vendor’s Open Course of Action
Infor has met several of its objectives with Infor Open SOA. The vendor has managed to resolve inherited customer retention issues, move forward with “green

worker retention  Plans and Promises: An Enterprise Software Vendor’s Open Course of Action To recap, Infor is enriching its portfolio with service-oriented architecture (SOA) capabilities while extending solutions through standards-based interoperability, and is evolving solutions through new, natively SOA-based components. Rather than develop an underlying proprietary integration and development infrastructure platform to add to its diverse set of applications, Infor is now componentizing its applications and Read More...
Mobile Business Intelligence & Analytics
The convergence of business intelligence (BI) and mobility has been well under way for some time. As more professionals begin using smart phones and other

worker retention  Mobile Phones , Mobile Worker , Yellowfin Mobile Application , Use of a Mobile Device . Contents   Overview Mobile Business Intelligence what is it? Who is it for? What are the external factors driving mobile BI? What are the internal drivers for mobile BI? What Benefits are sought? What organisational factors are required? What Technology has to underpin a mobile BI initiative? Security is paramount Yellowfin''s Mobile BI platform Summary   Overview With the advent of the mobile phone a fundamental Read More...
Video demonstration of how Microsoft Dynamics CRM can improve customer retention


worker retention  demonstration of how Microsoft Dynamics CRM can improve customer retention Read More...
A Pocket Guide for Financial Services
You''ve made the effort and created a great brand—but how do you ensure it stays intact as you diversify across multiple marketing channels, and product and

worker retention   Read More...
Exploring Epicor Productivity Pyramid - Part 1
About two years ago, Epicor Software Corporation launched its next-generation converged product Epicor 9 (a.k.a. Epicor ERP [evaluate this solution]), which

worker retention  , and Epicor Information Worker solutions. Epicor Portal was written from scratch by Epicor on top of  Microsoft SharePoint Server  utilizing Microsoft.NET Framework . It was first released in October 2005 as a solution for role-based Web access and business transparency (for more details,  see TEC ’s 2005 article on the solution) . For its part, Epicor Information Worker (IW) was written from scratch by Epicor as a Microsoft  Office Business Application (OBA)  solution, again using Microsoft.NET Read More...
A CRM System Needs A Data Strategy
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact

worker retention  CRM System Needs A Data Strategy Introduction An underutilized customer relationship management (CRM) system - or one that cannot match its owner''s expectations - will reflect poorly on both the vendor who sold it and the IT manager who authorized the purchase and installed it. Both, however, can help successfully manage such expectations (and add value to their respective roles) by wisely counseling about the strategic context into which a CRM system must function. Simply put, the market includes plenty Read More...
6 HR Metrics No Executive Should Be Without
In an economic climate characterized by cost-cutting and increased regulatory requirements, HR faces growing demands to communicate the value it creates in ways

worker retention  HR Metrics No Executive Should Be Without In an economic climate characterized by cost-cutting and increased regulatory requirements, HR faces growing demands to communicate the value it creates in ways that CEOs can better appreciate. That means moving away from soft measurements such as “improvements” and adopting quantifiable metrics similar to those executives use to monitor the overall business. Meaningful HR metrics can include things such as recruitment costs, employee retention rates, and Read More...
Engaging Teens Using Live Chat: Shifting Online Strategy Focus
Teen purchasing power is enormous, but teens are a fickle demographic. As online marketing strategies shift from customer acquisition to customer retention

worker retention   Read More...
Extending SAN Connectivity for Engenio Arrays
The storage industry provides an abundance of white papers discussing the ever-changing data management and retention regulations, the need for business

worker retention  SAN Connectivity for Engenio Arrays The storage industry provides an abundance of white papers discussing the ever-changing data management and retention regulations, the need for business continuity, and disaster recovery. The core of these data services is the ability to copy, move, and replicate data—locally and far away. Unfortunately, SANs only reach about 10 km. IT managers need to share, protect, and move data much farther than that. Find out how. Read More...
Fostering Employee Engagement in Your Organization
Fostering employee engagement is critical to creating an effective, innovative workplace. Increased employee engagement has the potential to positively impact

worker retention  employee engagement,Ultimate Software Read More...

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