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Software Functionality Revealed in Detail
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 worker retention

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » worker retention

Mobility in Wholesale and Distribution: A Way to Be Lean


Continuing with some of my observations on the TEC blog regarding the adoption of mobile technologies among different industries, one developing niche in mobility that is quite interesting to look at is wholesale and distribution—not just because of how much this market represents in monetary size but also because of the potential benefits mobility brings to an industry which heavily relies on

worker retention  important information; and improved worker productivity, and increased efficiency of business operations. Thus, business transformation comes from the fact that many additional tasks are monitored, handled, and tracked in situ, and more important, in real-time. Mobile devices serve as complete executioners of any enterprise software applications. Thus a corporate mobile strategy for distributors needs to be addressed with care, especially with regards to two main topics: integration and security. Many of Read More

RedPrairie - New Name For A Brave New Value Proposition Paradigm Part Four: Challenges and User Recommendations


LMS presents both an opportunity and a challenge for RedPrairie.

worker retention  rather than relics of worker exploitation in the past. Moreover, all employees, including DC operators, like to understand how they are performing in their jobs, and to have feedback based on fair and objective standards. They also want to understand the right way to perform specific tasks, and LMS should address both these employee issues, and thereby also provide the foundation for implementation of fair and accurate incentive programs, which should in turn increase employee satisfaction and retention. Read More

Navigating Between Service Management Scylla & Charybdis - Part 3


Part 1 of this series analyzed the phenomenon of the service economy or the increasing importance of the service sector in industrialized economies. Especially in a sluggish market, the service delivered after the initial sale of a product is what can truly differentiate competitors. The service opportunity is also there, since after-sale service is quite difficult to

worker retention  type of mobile field worker including engineers, technicians, inspectors, surveyors, gang, crew, shared vehicle and so on, while “job” or “task” refers to any type of work that these resources perform. Given the apparent market growth opportunity,  service chain optimization would be about putting the right resources in the right places at the right times to deliver superior service to customers while keeping costs down. As simple as that, right? Well, not really (and thus the Scylla & Charybdis Read More

The Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 1


The recent three-part series entitled “Navigating Between Service Management Scylla @ Charybdis” analyzed the phenomenon of service economy, or the increasing importance of the service sector in industrialized economies. But while the vast customer service software market’s opportunity was examined there, the series also pointed out the treacherous complexity of planning

worker retention  type of mobile field worker including engineers, technicians, inspectors, surveyors, gang, crew, shared vehicle and so on, while “job” or “task” refers to any work that these resources must perform.) As for the long-term planning for the day of service, there are the following activities based on the planning time horizon: Shifts within days – Staffing individual resources to shifts ( rosters ) Days within weeks/months – Deciding on availability of individual resources for full days or weekly Read More

Thou Shalt Motivate and Reward Workforce Better


The potential of enterprise incentive management systems should not be ignored, since this software category promises a fairly rapid and tangible return on investment, outlines expensive over- and under-payment errors, and reduces administration overhead.

worker retention  but they also affect worker retention, particularly with a revolving-door minded sales force. In many exit interviews, salespersons will often cite a lack of a decent sales compensation system, implying that using pesky spreadsheets and snail mail to inform the sales force and executives how they are doing is not the best way. Sales folks (as well as the indirect channel of brokers, distributors, resellers, retailers, etc.) are understandably vigilant about tracking their expected commissions, since Read More

"Star Search"-Talent Management Made Simple


One of the biggest challenges businesses face today in the area of human resources is the recruitment and retention of skilled talent. Combining a talent management strategy with an integrated talent management system can help ensure you have the right people in place to meet your organization’s needs.

worker retention  and attracting highly skilled workers for your business. Talent management may also be referred to as human capital management (HCM), human resources information systems (HRIS), or human resources management systems (HRMS)—and it’s something that every growing business should know about. While talent management emerged in the 1990s, the term was originally coined by McKinsey & Company in 1997. Since then, it has been adopted by scores of businesses looking to improve the processes of tracking and Read More

Predictive Analytics for Business Advantage


Today, predictive analytics is used mostly in marketing and sales for help in retention, cross-sell/upsell, and direct marketing efforts. But change is coming, and in this infographic from TDWI, learn how organizations are planning to use predictive analytics in new ways.

worker retention  SAP, big data, analytics, SAP HANA, predictive analytics, SAP analytics, TDWI, predictive Read More

A Consolidated Archive Storage Array for Compliance and Retention


Reliance on enterprise data is growing at exponential rates. And thanks to internal processes and legal requirements, the period of time that data must be retained is increasing—as is the cost of retaining the data itself. As storage needs grow, the cost of deploying siloed storage systems is becoming unmanageable. Find out how consolidating resources can translate into bottom-line savings for your enterprise.

worker retention  Consolidated Archive Storage Array for Compliance and Retention Reliance on enterprise data is growing at exponential rates. And thanks to internal processes and legal requirements, the period of time that data must be retained is increasing—as is the cost of retaining the data itself. As storage needs grow, the cost of deploying siloed storage systems is becoming unmanageable. Find out how consolidating resources can translate into bottom-line savings for your enterprise. Read More

Plex Manufacturing Cloud Has New User Interface


Making sure that Plex Manufacturing Cloud was fast and easy for the plant worker has always been part of Plex Systems’ DNA, but the product’s computer numeric control (CNC) machine look and feel has traditionally been not that appealing to other roles in a manufacturing company. Now the vendor has embarked on embellishing its UI in earnest.

worker retention  easy for the plant worker has always been part of Plex Systems ’ DNA, but the product’s computer numeric control (CNC) machine look and feel has traditionally been not that appealing to other roles in a manufacturing company. Over the last year or so, with contracted help from EPAM Systems developers in Belarus and user interface (UI) design suggestions from Two Rivers Consulting , the vendor has embarked on embellishing its UI in earnest.   At the PowerPlex 2014 user conference, Plex demonstrated a Read More

The Build Operate Transfer Model of Payroll


Escalating costs and employee retention issues have led companies to cut costs and improve efficiencies associated with their back office support processes. Outsourcing of non-core processes can result in operating efficiencies, reduced liabilities, and provide access to leading technologies and process best practices. See how the build operate transfer (BOT) model of shared payroll services can benefit your organization.

worker retention  Build Operate Transfer Model of Payroll Escalating costs and employee retention issues have led companies to cut costs and improve efficiencies associated with their back office support processes. Outsourcing of non-core processes can result in operating efficiencies, reduced liabilities, and provide access to leading technologies and process best practices. See how the build operate transfer (BOT) model of shared payroll services can benefit your organization. Read More

HR State of the Market


With a shortage of skilled workers looming throughout the western world, it's more important than ever to manage your human resources effectively...

worker retention  a shortage of skilled workers looming throughout the western world, it''s more important than ever to manage your human resources (HR) effectively—and TEC''s HR State of the Market can help. In this informative guide, you''ll learn about the HR issues that are most vital to your company : recruitment and retention benefits costs the challenges of globalization compliance regulations software that meets your needs Find out how changes in the marketplace have turned HR from a quiet, back-office operation Read More

6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond


Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements that can help distinguish your organization’s product or service from your competitors. By applying these key elements, you can unlock the lifetime value of your customers and build an outstanding referral platform for future growth.

worker retention  Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond Six Key Elements to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Acquired by Consona Corporation in 2006, Onyx Software had always been a strong player in the CRM marketplace, consistently maintaining a vision around product quality Read More