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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » worker retention


Mobility in Wholesale and Distribution: A Way to Be Lean
Continuing with some of my observations on the TEC blog regarding the adoption of mobile technologies among different industries, one developing niche in

worker retention  important information; and improved worker productivity, and increased efficiency of business operations. Thus, business transformation comes from the fact that many additional tasks are monitored, handled, and tracked in situ, and more important, in real-time. Mobile devices serve as complete executioners of any enterprise software applications. Thus a corporate mobile strategy for distributors needs to be addressed with care, especially with regards to two main topics: integration and security. Many of Read More...
Thou Shalt Motivate and Reward Workforce Better
The potential of enterprise incentive management systems should not be ignored, since this software category promises a fairly rapid and tangible return on

worker retention  but they also affect worker retention, particularly with a revolving-door minded sales force. In many exit interviews, salespersons will often cite a lack of a decent sales compensation system, implying that using pesky spreadsheets and snail mail to inform the sales force and executives how they are doing is not the best way. Sales folks (as well as the indirect channel of brokers, distributors, resellers, retailers, etc.) are understandably vigilant about tracking their expected commissions, since Read More...
Navigating Between Service Management Scylla & Charybdis - Part 3
Part 1 of this series analyzed the phenomenon of the service economy or the increasing importance of the service sector in industrialized economies. Especially

worker retention  type of mobile field worker including engineers, technicians, inspectors, surveyors, gang, crew, shared vehicle and so on, while “job” or “task” refers to any type of work that these resources perform. Given the apparent market growth opportunity,  service chain optimization would be about putting the right resources in the right places at the right times to deliver superior service to customers while keeping costs down. As simple as that, right? Well, not really (and thus the Scylla & Charybdis Read More...
SAS: Striving to Sustain Leadership
SAS Institute has been successful, moving beyond a business intelligence. Lately, it has lately focused on sustaining its technology leadership, expanding in

worker retention  employee into a knowledge worker. SAS 9 also includes the SAS Enterprise Intelligence Platform as a foundation for future SAS horizontal and vertical BI solutions. Other main strands include a broad set of integrated software for data integration through the SAS Enterprise ETL Server; data warehousing through the SAS Intelligence Storage; and portal capabilities, and query, and reporting through the SAS Enterprise BI Server. These offer several UIs the opportunity to improve usability throughout all Read More...
RedPrairie - New Name For A Brave New Value Proposition Paradigm Part Four: Challenges and User Recommendations
LMS presents both an opportunity and a challenge for RedPrairie.

worker retention  rather than relics of worker exploitation in the past. Moreover, all employees, including DC operators, like to understand how they are performing in their jobs, and to have feedback based on fair and objective standards. They also want to understand the right way to perform specific tasks, and LMS should address both these employee issues, and thereby also provide the foundation for implementation of fair and accurate incentive programs, which should in turn increase employee satisfaction and retention. Read More...
Technology Strategies for Integrated Business Planning: A Benchmark Report
Leading research finds that the top pressures for improving sales and operations planning (S&OP) processes include rising customer order fill rate expectations,

worker retention  Strategies for Integrated Business Planning: A Benchmark Report Leading research finds that the top pressures for improving sales and operations planning (S&OP) processes include rising customer order fill rate expectations, shrinking profit margins, and customer retention challenges. However, current S&OP processes are failing to alleviate these pressures. Is your company on the wrong side of the industry benchmark? Learn what steps your company should take before it’s too late. Read More...
The App-happy Enterprise: How to Securely Manage Mobile Applications
The consumerization of information technology (IT) has unleashed a proliferation of diverse mobile devices into the enterprise. And with increasing availability

worker retention  availability of affordable tablets, worker demand is only going to grow for corporate support of new mobile platforms, personally owned devices, and applications for work and/or personal activity. This paper explores key aspects of the enterprise mobile revolution and provides guidelines for how to productively manage this new environment. Read More...
SBS Group
SBS Group works with its clients to enable them to go from @what is@ to @what@s possible@ through individualized business technology solutions and best

worker retention  Group SBS Group works with its clients to enable them to go from “what is” to “what’s possible” through individualized business technology solutions and best practices. Its industry-centric focus, technical excellence, delivery methodology, and unique partnering approach have resulted in an excellent client retention rate. SBS Group is a national Microsoft master value-added reseller (VAR) and Gold Certified Partner. Over the past 25 years, SBS Group has been recognized as a Microsoft Read More...
The Extended Enterprise in Action: Promoting Brand Image, Increasing Customer Retention, Boosting Agility, Improving Business Performance
Building on the limitations of traditional learning management systems—e.g., in federating information to external reps, SumTotal’s Extended Enterprise solution

worker retention  learning management,information sharing,customer satisfaction,customer satisfaction survey questions,learning management systems,customer satisfaction surveys,learning management system software,learning management system,learning management system comparison,learning management software,sample customer satisfaction survey,army learning management system,customer satisfaction survey sample,customer satisfaction survey,learning management system vendors Read More...
HR Systems: 7 Good Reasons to Invest Now
But as you''ll learn in making the business case for HR investments, a modern, integrated HR system can...

worker retention  Systems: 7 Good Reasons to Invest Now The right human resources (HR) system can significantly improve a company''s bottom-line performance, but the case is often hard to make. Especially during difficult economic times. But as you''ll learn in Making the Business Case for HR Investments , a modern, integrated HR system can reduce benefits administration and payroll costs; more effectively administer salaries, layoffs, and overtime freezes; improve company recruitment and key employee retention programs; Read More...
Making SOP Training More Effective
Standard Operating Procedures (SOPs) are critical to efficient operations, quality control, and regulatory compliance. Yet many recent FDA violations have

worker retention  SOP Training More Effective Standard Operating Procedures (SOPs) are critical to efficient operations, quality control, and regulatory compliance. Yet many recent FDA violations have focused on firms’ failure to properly use SOPs. This paper reviews best practices for the life science industry for training on SOPs. Specifically, how the latest learning management technology has the potential to improve learner retention through automated assessments. Read More...
Getting Strangers to Take Your Candy
Angara uses millions of anonymous user profiles to help websites convert first time visitors to first-time customers.

worker retention  Strangers to Take Your Candy Getting Strangers to Take Your Candy D. Geller - May 5, 2000 Event Summary Angara is a two-year-old company that began life with a fast memory resident database product, and has applied it to develop an application for e-commerce marketers. Where other CRM vendors are putting their efforts on collecting information about how customers behave on a site, Angara is focused on helping B2C sites make targeted presentations to first-time visitors. Angara pays other websites Read More...
Case Study: Hauser Chocolatier
Old-world quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the hard way, struggling for

worker retention  Study: Hauser Chocolatier Case Study: Hauser Chocolatier If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Sage provides business software, services and support to small and medium sized businesses. Whilst our heritage is in the small business market we also have the experience and expertise to meet the needs of specific industries and larger organisations. Source : Sage Resources Related to Case Study: Hauser Chocolatier : Sage Read More...
Predictive Analytics for Business Advantage
Today, predictive analytics is used mostly in marketing and sales for help in retention, cross-sell/upsell, and direct marketing efforts. But change is coming

worker retention  SAP, big data, analytics, SAP HANA, predictive analytics, SAP analytics, TDWI, predictive Read More...

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