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Software Functionality Revealed in Detail
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 worker retention

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » worker retention

Mobility in Wholesale and Distribution: A Way to Be Lean


Continuing with some of my observations on the TEC blog regarding the adoption of mobile technologies among different industries, one developing niche in mobility that is quite interesting to look at is wholesale and distribution—not just because of how much this market represents in monetary size but also because of the potential benefits mobility brings to an industry which heavily relies on

worker retention  important information; and improved worker productivity, and increased efficiency of business operations. Thus, business transformation comes from the fact that many additional tasks are monitored, handled, and tracked in situ, and more important, in real-time. Mobile devices serve as complete executioners of any enterprise software applications. Thus a corporate mobile strategy for distributors needs to be addressed with care, especially with regards to two main topics: integration and security. Many of Read More

Want to Turn Your Workforce into a Real Community? EnterpriseJungle Can Help


How often do we feel that we hardly know the person sitting in the cubicle next to ours, let alone someone sitting in our company’s Hong Kong or Sydney office? Yet, unbeknownst to us that colleague could have expertise and connections that would be of great importance for our next project. Workforce access to information, knowledge, and opportunity has direct correlation to productivity, retention

worker retention  cases just general new co-worker introduction with similar interests/job role excitement. This quality of life component, for example our test cases being happier with their work and their outlook based on a new connection who could answer a question or provide research or experience, was not as qualitative immediately but it let us know we had a product of value. Knowing it would ultimately lead to acceleration in product development or innovation became secondary to realizing a freshly motivated employe Read More

The Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 1


The recent three-part series entitled “Navigating Between Service Management Scylla @ Charybdis” analyzed the phenomenon of service economy, or the increasing importance of the service sector in industrialized economies. But while the vast customer service software market’s opportunity was examined there, the series also pointed out the treacherous complexity of planning

worker retention  type of mobile field worker including engineers, technicians, inspectors, surveyors, gang, crew, shared vehicle and so on, while “job” or “task” refers to any work that these resources must perform.) As for the long-term planning for the day of service, there are the following activities based on the planning time horizon: Shifts within days – Staffing individual resources to shifts ( rosters ) Days within weeks/months – Deciding on availability of individual resources for full days or weekly Read More

Thou Shalt Motivate and Reward Workforce Better


The potential of enterprise incentive management systems should not be ignored, since this software category promises a fairly rapid and tangible return on investment, outlines expensive over- and under-payment errors, and reduces administration overhead.

worker retention  but they also affect worker retention, particularly with a revolving-door minded sales force. In many exit interviews, salespersons will often cite a lack of a decent sales compensation system, implying that using pesky spreadsheets and snail mail to inform the sales force and executives how they are doing is not the best way. Sales folks (as well as the indirect channel of brokers, distributors, resellers, retailers, etc.) are understandably vigilant about tracking their expected commissions, since Read More

RedPrairie - New Name For A Brave New Value Proposition Paradigm Part Four: Challenges and User Recommendations


LMS presents both an opportunity and a challenge for RedPrairie.

worker retention  rather than relics of worker exploitation in the past. Moreover, all employees, including DC operators, like to understand how they are performing in their jobs, and to have feedback based on fair and objective standards. They also want to understand the right way to perform specific tasks, and LMS should address both these employee issues, and thereby also provide the foundation for implementation of fair and accurate incentive programs, which should in turn increase employee satisfaction and retention. Read More

The App-happy Enterprise: How to Securely Manage Mobile Applications


The consumerization of information technology (IT) has unleashed a proliferation of diverse mobile devices into the enterprise. And with increasing availability of affordable tablets, worker demand is only going to grow for corporate support of new mobile platforms, personally owned devices, and applications for work and/or personal activity. This paper explores key aspects of the enterprise mobile revolution and provides guidelines for how to productively manage this new environment.

worker retention  availability of affordable tablets, worker demand is only going to grow for corporate support of new mobile platforms, personally owned devices, and applications for work and/or personal activity. This paper explores key aspects of the enterprise mobile revolution and provides guidelines for how to productively manage this new environment. Read More

Get a 3D View of Your Workforce


People are the most important and most expensive investment in most organizations, and human resources (HR) holds the key to their recruitment, development, and retention. By understanding the characteristics of high performers, their schooling, career history, after-work interests, you can start to refine the recruitment process to attract candidates with similar characteristics.

worker retention  HR analytics, human resources analytics, employee retention, employee recruitment, employee analytics Read More

Customer Relationship Management (CRM)


Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

worker retention  Relationship Management (CRM) Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, Read More

Case Study: Capt’n Snooze


For over 11 years, Australia’s Capt’n Snooze—the largest bedding retailer in the southern hemisphere—used Pronto Software’s enterprise resource planning (ERP) solution. Learn how integrated point of sale (POS), inventory, and financial management systems have helped reduce costs, increase customer retention, and maintain stock availability and consistent pricing across the company’s 73 franchised operations.

worker retention   Read More

Extending Document Life Cycle Management to the Desktop


Given ever-increasing regulatory pressures, document life cycle management is clearly an issue every enterprise must resolve. Until now, documents stored on local machines and e-mailed outside the organization have presented a particularly thorny challenge. Fortunately, new technologies make it possible to extend document life cycle management to the desktop and enforce document retention policies across every computer in the enterprise.

worker retention  Document Life Cycle Management to the Desktop Given ever-increasing regulatory pressures, document life cycle management is clearly an issue every enterprise must resolve. Until now, documents stored on local machines and e-mailed outside the organization have presented a particularly thorny challenge. Fortunately, new technologies make it possible to extend document life cycle management to the desktop and enforce document retention policies across every computer in the enterprise. Read More

How Biometrics in ERP Can Enable Cost Savings and Increase Operational Efficiencies


One technology that is currently flying under the radar in the manufacturing enterprise resource planning (ERP) space is biometrics. Biometric solutions aren’t currently getting as much press as say the cloud or big data. But, when properly integrated with an ERP system, biometrics can help an organization reduce costs and improve operational efficiencies. And best of all, a company doesn’t need a

worker retention  track actual time a worker takes to perform an operation is because the time and effort it takes for the worker to log their time would actually be too disruptive to their work. With the advent of low-cost touch screen devices with integrated biometric readers, a worker can now punch in a job code and log the exact time spent on a job with just a press of their thumb. The biometric devices on the market today range from personal devices that can be attached to a PC using a USB cable to ruggedized, Read More

8 Strategies for Improving Performance from Concept to Customer


External forces can knock your business off balance with no warning. Spikes in fuel prices, worker strikes, and shipping delays can significantly stress the supply chains of manufacturers, logistics providers, and retailers. To meet these external challenges, you need the capability to extend supply chain visibility, respond to changes in real time, and improve performance measurement across the entire chain.

worker retention  Spikes in fuel prices, worker strikes, and shipping delays can significantly stress the supply chains of manufacturers, logistics providers, and retailers. To meet these external challenges, you need the capability to extend supply chain visibility, respond to changes in real time, and improve performance measurement across the entire chain. Read More

HR State of the Market


With a shortage of skilled workers looming throughout the western world, it's more important than ever to manage your human resources effectively...

worker retention  a shortage of skilled workers looming throughout the western world, it''s more important than ever to manage your human resources (HR) effectively—and TEC''s HR State of the Market can help. In this informative guide, you''ll learn about the HR issues that are most vital to your company : recruitment and retention benefits costs the challenges of globalization compliance regulations software that meets your needs Find out how changes in the marketplace have turned HR from a quiet, back-office operation Read More

The Payoffs of a Single View


Ensuring customer quality is the key to customer loyalty and retention. When a company treats its customers like it doesn’t know them, it’s bad for business. This occurs when companies work with disparate data—using one database for sales, another for marketing, and a third for operations. Developing a real-time solution that provides a single view of the customer is by far the best way to increase customer satisfaction.

worker retention   Read More

What Do Modern Knowledge Workers Need?


In many service industries, such as financial, insurance, utilities, healthcare, government, and others, case management is the lifeblood of the business. These highly unstructured (dynamic or adaptive, if you will) processes where the next process step’s best action depends on the outcome of the previous step require apt human process stewards, a.k.a. “knowledge workers.” These knowledge workers,

worker retention  Truth about the Modern Worker . Read More