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Documents related to » wireless service provider report oss


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

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A Semi-open Source Vendor Discusses Market Trends
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the

wireless service provider report oss  as Web dashboards or wireless handheld devices, both of which have been implemented by our VAR partners) is a snap. So there''s another element of platform freedom. TEC : What are your views regarding the wrap-around versus rewrite dilemma? Will any products in your family be completely rewritten in managed code? xTuple : It''s self-evident that massive code rewrites are to software companies as big icebergs are to cruise liners. We''re in the happy position of being able to update our code in a modular Read More
Identify and Leverage Your Existing Service Life Cycles
Service management has become critical for today’s organizations. To remain competitive, businesses need more appropriate services to support their customers

wireless service provider report oss  and Leverage Your Existing Service Life Cycles Only IBM offers integrated service management solutions for all industries — across business and IT — addressing the full service lifecycle, both within and beyond the datacenter. Discover how to transform your assets — traditional IT, physical, and emerging smart assets — into unique business value. Source: IBM Resources Related to Identify and Leverage Your Existing Service Life Cycles : Service Management (Wikipedia) Information Read More
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the

wireless service provider report oss  Service Management (FSM) Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the Read More
Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including

wireless service provider report oss  Revenue from Service Introduction Service, generating revenue is a concept not normally considered. The normal assumption is that service, at best, can become more efficient and thereby save money and reduce costs. Applying the real concept of Customer Relationship Management (CRM) allows the possibility of a profitable service organization as not only feasible but expected. CRM is designed to provide a single view of the business, in other words the customer doesn''t identify one person, or Read More
ViryaNet Spotlight Report
ViryaNet, a field service management (FSM) software provider, helps organizations continuously improve and optimize their field service processes for their

wireless service provider report oss  Spotlight Report ViryaNet, a field service management (FSM) software provider, helps organizations continuously improve and optimize their field service processes for their mobile workforces. Read this spotlight report on ViryaNet, and find out how the vendor’s comprehensive FSM solution and performance management methodologies help field service companies address conflicting business objectives and achieve effective and business goal–oriented resource management. Read More
A Forum for Wireless Standards…About time isn’t it?
A wireless standards forum has been needed for years, and given the wide array of vendors participating in the newly formed Mobile Wireless Internet Form (MWIF)

wireless service provider report oss  Forum for Wireless Standards…About time isn’t it? A Forum for Wireless StandardsAbout time isn''t it? P. Hayes - April 20th, 2000 Event Summary CANNES, France, Feb. 2 /PRNewswire/ -- The Mobile Wireless Internet Forum (MWIF), a forum focused on accelerating the deployment of open, Internet-based standards for mobile wireless networks announced its formation today. Its founding members are Alcatel, Bell Atlantic Mobile, Celletra, Cisco Systems, Compaq, Comverse Network Systems, DDI Corporation, Read More
Aberdeen Report: ERP Success Strategies for Midsized Companies
Now you can find out in the aberdeen benchmark report 2008 ERP in the mid-market.

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The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go

wireless service provider report oss  ROI of Software as a Service Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments. Read More
The Power of Web Self-Service
In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We

wireless service provider report oss  CRM,online,Epicor,self-service,clientele,customer Read More
WorkTech Spotlight Report
In this report, TEC analyst Raluca Druta spotlights WorkTech, which in its 20-year history has developed from a consulting company and provider of ERP add-ons

wireless service provider report oss  employee and contractor cost management,WorkTech,WorkTech Time Suite,time and attendance tracking,contractor labor tracking,time and labor tracking,employee and contractor labor tracking Read More
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

wireless service provider report oss  Self-Service This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer Read More
3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service

wireless service provider report oss  Tips for Integrating Field Service Management Software with ERP Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More
Malware Security Report
Learn how to protect your company in the VeriSign Malware Security Report.

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ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

wireless service provider report oss  Service Support Processes in Record Time To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas. Read More
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