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Buyer’s Guide: Managed Hosting Services
Hosting a Web site in-house can be expensive, as it requires the necessary hardware and software and power and security precautions@not to mention the cost of

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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » whu managed services


PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers

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Understanding SOA, Web Services, BPM, BPEL, and More Part One: SOA, Web Services, and BPM
In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation within certain boundaries (as to

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Linux and Open Source IT Services (OpenDocument Format) RFI/RFP Template
OS and Application Services, Support Services, Consulting, Implementatation, and Reselling, Migration and Version Maintenance Services, Customization Services

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UNIT4 Agresso ERP for Services Certification Report (July 2013)
The UNIT4 product Agresso is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in the ERP Evaluation Center

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Service Excellence and Managed Print Services
Many organizations are turning to managed print services (MPS) and benefitting from greater expertise, lower costs, and reduced IT burden. However, some MPS

whu managed services  Excellence and Managed Print Services Many organizations are turning to managed print services (MPS) and benefitting from greater expertise, lower costs, and reduced IT burden. However, some MPS engagements are falling short in delivering the expected service quality. This white paper shows how by ensuring governance is an essential part of any MPS contract, both parties can better set appropriate expectations and increase their chances of creating an effective and successful MPS relationship. Read More...
Outsourcing Corporate Tax Services
In this position paper, you’ll learn the case for corporate tax services outsourcing, the varying outsourcing options, and the key reasons why most companies

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Expense Management for Professional Services
Professional services organizations rely on their employees to drive business and deliver value to clients. A major factor for these companies is the speed at

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Calculating Utilization in a Services Company
Utilization is important for all services organizations. Maintaining high utilization of your employees drives higher billing, higher revenue@and higher profits

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Software Services
Espire provides software-consulting services to clients globally as a partner to conceptualize and realize technology-driven business transformation

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TEC 2012 ERP for Services Buyer's Guide
ERP for services solutions are changing the way professional services companies do business by combining powerful project- and resource-management tools with

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Application Outsourcing Services
BlueAlly provides a range of custom application development and management services (ADMS), which address both strategic outsourcing and capacity services

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Taking Control of Your Business: Growing Profitably in the Professional Services Market
How can a professional services firm grow profitably while providing clients with the services and project pricing they demand? The firm must rely on best

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HR Services Inc.
HR Services, Inc. was started in 1993 as a human resources (HR) outsourcing firm specializing in large-scale hiring projects. After several years of manually

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Securing XML Web Services: SSL, XML Firewalling, and Beyond
There’s no universal solution for Web services security. Sometimes, access lists programmed into the Web services themselves are sufficient. Other times, Secure

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