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Abstract: Your customers, service technicians, and equipment maintainers need an intelligent cataloging solution to help them find the
parts they’re looking for. The ever-increasing amount of technical content and
parts information is making an electronic one-stop-shop tool essential. An electronic
parts catalog can help your company attain two critical business goals—an increase in customer satisfaction and aftermarket
parts sales.
PubDate: 7/6/2007 3:17:00 PM
Abstract: Significant differences exist between the new parts production supply chain and the service and replacement parts supply chain. Companies using conventional, new product inventory methods are missing opportunities to improve efficiency and effectiveness.
Abstract: The quintessential business challenge is to minimize downtime on assets while minimizing the cost of spare and replacement parts inventory. To meet these challenges, heavy investments have been made in extensive spare ad replacement parts networks.
Abstract: Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries, are pursuing the service- and spare-parts market for revenue and profit growth. Increasing customer demands and a dynamic marketplace are forcing these organizations to operate at new levels of flexibility and responsiveness, to address customer requirements and attain targeted profit margins.
Abstract: The growing pressure for improving customer responsiveness and profits has lately changed the traditional role of supply chain management (SCM) of spare and replacement parts.
Abstract: Service or spare parts have lately become both a blessing and a curse for many manufacturers.
Abstract: The need for better service parts management is finally gaining top-level management attention in many aerospace and defense (A&D) and like complex manufacturing companies, since excessive carrying costs and obsolescence losses are being recognized as an unexploited opportunity for savings and a better bottom line performance
Abstract: Logo Business Solutions’ enterprise resource planning (ERP) solution, Unity, was implemented by several automotive parts manufacturers and suppliers. Unity’s ability to integrate with electronic data interchange (EDI) helped these companies better handle purchasing, planning, production, invoicing, reporting, and sales. Learn more about the features and functions of Unity ERP.
Abstract: Automotive parts manufacturers are fighting for survival in a competitive global economy. Many rely on enterprise resource planning (ERP) systems to ensure they survive. However analysts report that the majority of ERP implementations rarely come in as scheduled, frequently cost more than projected, and often don’t deliver satisfactory results. Learn what automotive parts manufacturers should look for in an ERP system.
Abstract: Improved service management boosts revenue from both service offerings and new product sales, while improved customer service and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely repeated revenue stream over a long period of ownership.
Abstract: General Motors will use Commerce One's E-commerce systems to build a global purchasing marketplace for its buyers and suppliers.
Abstract: Jabil Global Services, a subsidiary of Jabil Circuit provides repair and warranty solutions to companies in computers, communications, medical equipment. To meet the demand for next day and same day returns, it needed to replace its in-house operations management system with a scalable and robust system. Learn how it used Click Commerce’s reverse logistics and depot repair solutions to manage its advanced exchanges and warehouse fulfillment, and credit receiving processes.
Abstract: If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will lead in turn to significant overall profit margins.
Abstract: In what may be an attempt to cash in on the open source OS game, Compaq is hinting it may open some parts of the source code for its Tru64 Unix operating system.
Abstract: A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts of the organization, provides the opportunity to rethink existing operational mechanisms.
Abstract: Even as TEC analyzed Epicor's sale of its Impresa for MRO division, Epicor announced the sale of its Platinum for Windows (PFW) product line. Plagued by depleted revenues and continued hefty losses amid a difficult market situation, Epicor is trying to pull some other beleaguered competitors' trick - the sale of non-core parts of the business.
Abstract: Moving to a performance-based service business model will have huge implications for the whole value chain. Its principle is to manage for outcomes—procure performance rather than parts and people. It requires total business process reorientation from services and maintenance through procurement techniques, as well as the IT platform for integration.
Abstract: Plagued by depleted revenues and continued hefty losses amid a difficult market situation, Epicor is trying to pull some other beleaguered competitors' trick - the selling of non-core parts of the business.
Abstract: This guide to supply chain management (SCM) functions/features will help you determine which SCM features are a high priority for your organization. Learn about SCM functions and features for WMS, TMS, international trade logistics (ITL), supplier relationship management (SRM), demand management, supply chain analytics, order management, service parts planning, and more.