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Thou Shalt Motivate and Reward Workforce Better
The potential of enterprise incentive management systems should not be ignored, since this software category promises a fairly rapid and tangible return on

what is workforce administration  commissions, since figuring out what they are owed every month means the difference between planning a vacation, buying a luxury car, or simply paying the bills. Whoever works on commission can be rich one month or broke the next, and being able to calculate personal goals and potential gains is highly motivating, especially against the backdrop of not having a (significant) fixed income. On the other hand, the company has to make sure that sales employees are not unjustifiably overpaid, as some studies Read More
Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » what is workforce administration


KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management
Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC

what is workforce administration  get more pay), but what is the big deal about managing absence? What are the typical compliance traps besides not exceeding overtime hours or total hours per day, week, or month? Absence management ensures companies have the right number of people with the right skills that are available to do the work (besides the obvious reasons for pay, discipline, overtime, etc.). Companies use sophisticated scheduling systems (such as those from Kronos, Dayforce , RedPrairie , Schedulesoft , Reflexis Systems, etc.) Read More
The Modern Approach to Workforce Planning: Best Practices in Today’s Economy
Unfortunately, leaders often lack the visibility to predict workforce needs in difficult times, and human resources (HR) professionals often lack the business

what is workforce administration  for eliminating low performers, what is it? Workforce planning is a set of business processes that analyze the supply and demand of talent. This discipline helps organizations understand the current state, forecasted gaps and the actions necessary to close talent gaps. An effective workforce planning process will consistently help business leaders make informed decisions regarding their talent. Although best-practice companies align workforce planning as an integral part of their business and financial Read More
Industry Perspectives: Strategic Workforce Management in the Automotive Industry
There’s a buzz in the automotive industry around the concept of “strategic workforce management”—getting the right people, for the right job, at the right time,

what is workforce administration  additional business insight is what drives organizational improvement by quantifying how those key HR areas impact corporate results and effectiveness. Below is just a sampling of the new types of information needed to optimize the workforce, drive performance, and increase strategic decision-making. For a more comprehensive list of strategic workforce management metrics, please contact a PBN representative at (908) 604-2282. Strategic workforce management is the process of getting the right people to Read More
KronosWorks 2010: Of Next-Gen User Experience & Workforce Mobility
Given our shared presence in the Boston metro area, I’ve had numerous contacts and interactions with Kronos Incorporated in the past, but this fall was my very

what is workforce administration  business for several reasons. What is your take in that regard? Kronos : We have over 1,000 customers in pure logistics such as Southwest Airlines, NFI, Kuehne Nagle, Con-Way, Pepsi Americas , and strong presence in the retail distribution side as well, for example, Staples, Roundy’s and Hannaford’s . As you may have seen, last year as a company we made a strategic decision to increase our vertical focus and investment. As such, we are building on our existing success in the industry with increased Read More
Forever 21 Selects Kronos for Global Workforce Management
Kronos Inc., a provider of workforce management (WFM) software, keeps on posting great results due to growth in cloud deployments and brand new customer wins

what is workforce administration  21 Selects Kronos for Global Workforce Management Kronos Inc. , a provider of workforce management (WFM) software, keeps on posting great results due to growth in cloud deployments and brand new customer wins. Regarding the latter, Forever 21 , a specialty retailer of clothing and accessories,  selected Kronos as its global WFM solution  to address multinational needs and standardize its brand experience delivery across the world. Forever 21 will use Kronos time and attendance (T&A) and Read More
How to Align Your Workforce with Business Objectives
Best-in-class companies have learned the secrets, and now you can too in aligning your workforce with business objectives.

what is workforce administration  and practices. You'll learn what actions to take, and the tools you need to accomplish them. You'll also find how combining organizational goals with the right learning and development strategy can help improve your company's customer satisfaction, employee turnover, and employee retention. Right now, smart companies are leveraging their human capital into a more dynamic and productive business tool. Learn how to do the same for your organization. Download your PDF copy of Aligning your Workforce with Read More
Making the Most of Workforce Optimization: An Agent Lifecycle Approach
Many customer contact organizations have implemented workforce organization (WFO) as an operational strategy to improve the performance of customer care

what is workforce administration  the Most of Workforce Optimization: An Agent Lifecycle Approach Many customer contact organizations have implemented workforce organization (WFO) as an operational strategy to improve the performance of customer care professionals once they are on the contact center floor. A sound WFO practice starts well before then with the recruitment and hiring of agents who demonstrate the necessary skills and abilities to be successful. But the hiring process is often overlooked as a key step in implementing Read More
Mobile Is the New Face of Engagement
By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. Mobile is not simply another device for IT to support with a

what is workforce administration  Is the New Face of Engagement By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. Mobile is not simply another device for IT to support with a shrunken Web site. Rather, mobile is the manifestation of a much broader shift to new systems of engagement. Download this paper and know how such systems of engagement will help firms empower their customers, partners, and employees with context-aware apps and smart products. Read More
What Is Outsourceable and What Is Not
Product engineering outsourcing (PEO) has evolved over the years. The process, from initiation to the closing phase, vary depending on the product and on the

what is workforce administration  Is Outsourceable and What Is Not Product engineering outsourcing (PEO) has evolved over the years. The process, from initiation to the closing phase, vary depending on the product and on the provider. Still, practically every phase in product engineering is outsourceable—from ideas, design, and analysis, to simulation, conversion, and documentation; to prototyping, testing, production, and knowledge-based engineering. Find out more. Read More
Integrated Workforce Management (WFM) Platforms: Fact or Fiction? - Part 3
Part 1 of this blog series analyzed the major modules of integrated workforce management (WFM) suites that organizations can deploy to better schedule and

what is workforce administration  customer flow. Dear readers, what are your comments, opinions, and experiences? Do you have a unified WFM suite or a portfolio of point solutions? We would certainly be interested in your experiences with this software category (if you are an existing user) or in your general interest to evaluate these solutions as prospective customers. Read More
Reporting & Workforce Intelligence e-Guide for HR
With the right reporting and business intelligence tools, HR can help provide visibility into the company’s workforce, leading to improved financial results and

what is workforce administration  measures, you can identify what factors contribute to the company’s success, as well as areas that may be negatively impacting long-term goals, and even begin to forecast future workforce trends. This e-guide outlines reports and tools that HR professionals can turn to when delivering data to executives, as well as tips for more effectively utilizing workforce data for better human capital investment decisions. Read More
Mobile Supply Chain Management: The Dream Is Becoming a Reality
Mobile computing is changing the way companies manage their entire business. The development of ultra-portable computing devices is geared to support a slew of

what is workforce administration  broke through new boundaries. What tablet computers bring today is an entirely new format that marries the looks of a large smartphone with specs akin to netbooks. Apple made the case in point with its iPad . And, clearly, imitation is a sign of envy, as the slew of tablets looking to gain market entry in 2011 is tantamount to the gold rush of the olden days. Screen sizes range mostly from 5 to 12 inches. Wi-Fi is just about standard for all models, followed closely by Global Positioning System ( GPS ) Read More
How Is a Bad Product Developed?
There are multiple answers for how a bad product is developed; many of them are rooted in myopia in the development process.This morning, when I was leaving

what is workforce administration  following two examples are what I’ve found in our daily life. Example 1: single-use plastic shopping bags The single-use plastic shopping bag was a great invention. It is so economical and convenient that it may even be partially responsible for the rotten food in your refrigerator, because single-use plastic bags allow you to buy much more food than you would normally eat. However, when this product was first developed, I guess people were not thinking about the disposal issue at the end of the Read More

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