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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 what is whitepaper


What Is Interconnect Billing?
When operators interconnect together to send and receive voice and other services, special requirements arise for the billing. Operator to operator interconnect

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Why BI Is Ripe Now for Businesses of Any Size


Businesses of all sizes need real insight into operations and customers—to do their planning, forecasting, modeling, and adjusting based on data that’s current, accurate, and accessible. This is at the core of today’s expanding business intelligence (BI) and enterprise performance management (EPM) markets. Find out more about how BI software or an EMP solution can help you improve your financial analysis and reporting.

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What to Expect from Your WMS


Today, companies are facing tougher competition and increasing service level requirements, all while balancing growth with shorter phase-in/phase-out cycles for new products. To succeed, they must harness information technology to support change, secure data and process quality, and improve productivity. Discover how a warehouse management system (WMS) can help you achieve those goals, and learn what to look for in a WMS.

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What Are the Best Practices In Managing Outsourced R&D Projects?


Predictions about the growth of outsourcing have proven to be quite on the mark. According to Partnering Forum, by the end of 2010 it is projected that over 40 percent of research and development (R&D) will be outsourced in pharmaceutical industries alone. If your company is planning on outsourcing its R&D projects, this whitepaper can help you learn how to manage them successfully.

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CRM Success for Fast Growing Companies: What Every Small and Midsized Business Needs to Know


When creating a seamless value chain, it is essential to focus on the customer. However, information, data, and processes are key when planning the complex merger of processes, technologies, and culture. Additionally, a successful value chain recognizes that partners, vendors, suppliers, and employees play a vital role to ensure that customer values are both recognized and realized.

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What Is Software as a Service?


Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be delivered as a service, security is better, rich user interfaces are available, and it has greater interactivity.

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Is Newer Really Better?


Earlier this month, TEC analyst Aleksey Osintsev posted a short piece about the perceived shortcomings of the venerable IBM AS/400 (now the IBM System i). It seems he touched a nerve with the platform’s defenders, who were quick to offer an opposing view in the post’s comments. The general consensus was that, while it isn’t mainstream, the AS/400 is alive and well. Unfortunately, our commenters

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Why the Cloud Is More than Hot Air for the Manufacturing Enterprise


Manufacturers have legitimate questions and concerns when contemplating a transition from a legacy, on-premise enterprise resource planning (ERP) solution to a cloud ERP system. Download this white paper to find out just how cloud ERP solutions have proven their viability and superiority when compared to on-premise competitors when it comes to security, business continuity, cost, and other factors.

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Is Your Warehouse Ready for the Upswing?


Supply chain management is a long-term strategy. The centerpiece for supply chain execution—the warehouse management system (WMS)—is an excellent place to start preparing your business for the return of the bull market. Discover how a well-tuned WMS can help your business reduce labor costs, improve inventory management, attain more accurate shipments, improve space allocation, and increase customer satisfaction.

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Is Your Financial Transaction Secure?


The FDIC imposes IT integrity ratings on financial institutions. These ratings are known as URSIT ratings and are not disclosed to the public. There is no easy discernable way to know how safe your on-line transactions are.

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Why CRM Is So Hard and What To Do About It: Data is key to making CRM work


Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business definitions mapped to the different CRM system schemas throughout the organization.

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